The Automated Request and Document Management System By

The Automated Request and Document Management System By Stephanie Pero

Overview • • • Why? ? Product Description Intended User Profiles Design Protocols Testing Plan Deliverables Proof of Concept Conclusion

Why? ? • • • Paper Copies of Requests Inefficient Lost Requests Confusion Must have each individual sign – 4 levels of signatures • Numerous versions of forms

Product Description/Intended Use Solution Diagram Java Server Pages Presentation Layer Business Layer Postgre. SQL Data Layer Java Classes, Beans, Apache & Tomcat

Design Protocol Form Approval Workflow request Phase 1 approval/denial Phase 2 Implementation /closeout Phase 3

Design Protocol cont… • Color Scheme – Blues, Black, and Grays • Layout – Follows Belcan conventions

User Profiles • • Belcan Employees Direct Managers General Managers Operations Managers IT Director Technicians Administrators

Testing Plan • Who? – My self – Other Computer Services Members – Some Select Users • What? – The entire Process • When? – Throughout entire process

Deliverables • Web based automated request system • Created in Java • Security • Connects to Active Directory – User Information • Employees – Add, Review, Submit, Receive Email, Check Status of Request

Deliverables cont… • Managers – Approve/Deny Requests, Submit Request • Technicians – Implement Solution, Input Notes, Close Request

Proof Of Concept Automated Request and Document Management System

Complete Process New Computer Request Form

“Other” Functionality Service Request Form

Denial Process Software Request Form

Conclusion • • Why? ? Product Description Intended User Profiles Design Protocols Testing Plan Deliverables Proof of Concept