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Thursday, 5 June

Agenda 1 Global and regional trends – Rita Veres, Aon Hewitt 2 Embedding employee engagement – Gerhard Wagner, HOERBIGER 3 The Engagement Outliers – Dr. Wolf-Bertram von Bismarck, Aon Hewitt | Working together 3 Global Employee Engagement

Our Speakers Rita Veres Olivier Hamelle Gerhard Wagner Dr. Wolf. Bertram von Bismarck Aon Hewitt | Working together 4 Global Employee Engagement

Discussion Trends in global and European engagement Rita Veres Aon Hewitt | Working together 5 Global Employee Engagement

Are you prepared for change? Your business will change dramatically by 2020 Are your employees engaged and ready? Aon Hewitt | Working together 6 Global Employee Engagement

The Aon Hewitt engagement model Engagement Drivers Engagement Outcomes Business Outcomes Talent Leadership Brand Performance Operational THE WORK EXPERIENCE Company practices Customer The work The basics Financial Aon Hewitt | Working together 7 Global Employee Engagement

Engagement is on the rise and is steadying following global economic stabilisation % of Engaged Employees Trends in Global Employee Engagement (2009 -2013) Source: Aon Hewitt Trends in Global Employee Engagement 2014 Aon Hewitt | Working together 8 Global Employee Engagement

The flat engagement levels in Europe are masked by changes in the sub-regions % of Engaged Employees Trends in European Employee Engagement (2009 -2013) Western Europe: Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Iceland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom Central Europe: Bosnia, Bulgaria, Croatia, Czech Republic, Hungary, Montenegro, Poland, Romania, Slovakia, Slovenia Eastern Europe: Albania, Belarus, Cyprus, Estonia, Georgia, Greece, Latvia, Lithuania, Moldova, Russia, Serbia, Turkey, Ukraine Europe | Engagement Score: 57% Source: Aon Hewitt Trends in Global Employee Engagement 2014 Aon Hewitt | Working together 9 Global Employee Engagement

Work experience trends Global Europe Employee value proposition is breaking down especially in Europe Aon Hewitt | Working together 10 Global Employee Engagement

Organisational reputation continues to be a key employee engagement priority 2013 Global Europe Western Europe Central Europe Eastern Europe UK France Germany Switzerland Russia Career Opportunities 1 1 3 1 2 2 2 1 Organisation Reputation 3 2 2 5 1 1 3 1 5 Pay 4 3 5 3 Drivers Innovation Managing Performance 4 2 Career Aspirations Communication Recognition 1 5 5 4 4 4 5 1 5 4 4 5 5 Brand Alignment Work Processes 3 3 2 2 4 Work Tasks 3 4 3 Senior Leadership 5 Learning and Development 5 Manager 4 2 Aon Hewitt | Working together 11 Global Employee Engagement

Discussion The HOERBIGER story Gerhard Wagner, CHRO & Member of the Executive Board Aon Hewitt | Working together 12 Global Employee Engagement

Empowering people to excellence Our ‘Voice for Excellence’ journey My pleasure to share our Journey and my perspectives. Look forward to our discussion. Mr Gerhard Wagner Chief Human Resources Officer and Member of the Executive Board who believe in employee engagement HOERBIGER Aon Hewitt | Working together To all HR Leaders 13 Global Employee Engagement

HOERBIGER: We set standards Strategic business segments securely balanced on three pillars Compression technology Automation technology § Key components and services for compressors, turbines and industrial gasoperated engines § Smart actuators for machine tools and control valves § Safety products § Testing and diagnostic technology § Solution kits for demanding customer applications Automotive § Synchronizer systems for manual transmissions and double-clutch systems § Comfort systems for passenger cars and commercial vehicles With approx. 140 production plants, service & sales branches in 54 countries and 6700 employees Aon Hewitt | Working together 14 Global Employee Engagement

HOERBIGER Vision We set standards HR Mission By empowering people to excellence And we empower people through (HR Strategy): Having the best in the industry work for us and be proactively staffed to drive our growth Leaders who set visionary standards through focus and excellence Where everyone has an opportunity to develop, contribute and grow Sustainability through: Focus & Excellence The Foundation: Values Pioneering Spirit, Courage, Fairness and Closeness lived through the HOERBIGER Excellence behaviours at workplace Aon Hewitt | Working together 15 Global Employee Engagement And through a high performance culture

We set standards § Our distinctive Leadership Brand is the heart of our leadership in the industry and innovation § We use excellence behaviours in all people processed and not rigid competencies to be better in understanding our local markets and cultures § Our Executive Board annual goal sheets are on our intranet for all employees to read § We share consolidated 360 degree feedback of our top 400 leaders openly § Our Voice for Excellence (engagement) results and action plans of every country and entity are visible to all employees § We drive inclusive culture - a career for us means ‘Being proficient and staying in a role for a long period or moving between roles successfully’ § We share our succession pipeline consolidated data openly with all our managers Aon Hewitt | Working together 16 Global Employee Engagement

We set standards with our distinctive Leadership Brand Who Wal-Mart Fed. Ex The Organisation is known for Managing costs efficiently, getting things done on time Always low prices Absolutely, positively doing whatever it takes In pursuit of perfection P&G Brands you know and trust Boeing Apple Managing Logistics, meeting deadlines, solving problems quickly Managing quality processes (Lean, Six Sigma), for continuous improvement LEXUS Mc. Kinsey Their Leaders are known for Developing consumer insights, precisely targeted marketing, product innovation Leading teams that deconstruct business problems, synthesize data and develop solutions Solving global problems, working as teams, possessing technical excellence in aerospace Being the CEO’s trusted advisor People working together as a global enterprise for aerospace leadership Creating new products and services that break the industry norms Innovation and design Pepsi. Co Appealing to the younger generation Building the next generation talent HOERBIGER* Performance determining components Setting standards through Excellence & Focus All data other than marked as “*” are from HBR Research on Leadership Brands Aon Hewitt | Working together 17 Global Employee Engagement

“Closeness” is one of our company values. Driven by open sharing. Transparent and available people tools Performance Management § Executive Board Goal Setting Workshop Video & § Individual Goal Sheets of each Executive Board Member are visible to all employees Succession Planning § Leadership Potential definition & § All process related information available to all employees Rewards Management Excellence 360° Feedback § Simple learning tools to explain the bonus calculation is available to all employees including a bonus calculator Aon Hewitt | Working together § Consolidated § Feedback Grid covering the Executive board and all Management Levels openly shared 18 Global Employee Engagement

This drives in our improvement 48% in 2012 to 58% in 2013 in our employee engagement. We are just starting. Engagement Aon Hewitt | Working together 19 Global Employee Engagement

Visibility drives consumption in 27 languages and 54 countries to 6700 employees Aon Hewitt | Working together 20 Global Employee Engagement

The HOERBIGER Engagement Globe is an interactive tool that drives transparency of engagement results and action plans to all employees across all locations Aon Hewitt | Working together 21 Global Employee Engagement

The HOERBIGER Engagement Globe By clicking on a location pin, detailed results are displayed Aon Hewitt | Working together 22 Global Employee Engagement

The HOERBIGER Engagement Globe By clicking on action plan for the location, the action plan is displayed Aon Hewitt | Working together 23 Global Employee Engagement

Discussion The Engagement Outliers Dr. Wolf-Bertram von Bismarck Aon Hewitt | Working together 24 Global Employee Engagement

What is required for a successful space mission? Aon Hewitt | Working together 25 Global Employee Engagement

What is a normal change in engagement? We analyzed almost 1, 100 organisations in our global database that conducted repeat engagement surveys between 2010 and 2012 to find out, what is a normal engagement improvement between two cycles and what is an outlier. Organisations experiencing engagement change between survey cycles Aon Hewitt | Working together 26 Global Employee Engagement

Two different types of outliers The most improved players + 2% pts Average change in engagement + 9% pts Average increase in engagement for improving organisations + 14% pts The best getting better Outlier engagement improvement Aon Hewitt | Working together 27 Global Employee Engagement

‘Most improved players’ start from the bottom quartile Basics Culture Most improved players: § Started out in the bottom quartile § Improve their score significantly Work § Only 6% of companies overall achieve these type of gains Levers for improvement: § Fix the basics Rewards § Get your culture out of the ditch § Focus on fulfilling work Aon Hewitt | Working together 28 Global Employee Engagement

The ‘best getting better’ build a culture of engagement Culture Rewards Best getting better companies § Are rare § Are marked by strong perceptions in several key engagement drivers Work Levers for improvement: § Protect the basics and create meaningful work Basics § Lead a culture of engagement § Align rewards with performance Aon Hewitt | Working together 29 Global Employee Engagement

Engagement outlier checklist Enable first Not just a survey score Go big All about me Great culture from great leaders Engage in? Aon Hewitt | Working together 30 Global Employee Engagement

Conclusion § We have heard about the changing nature of employment… §. . . and the challenge of employee engagement from the employer perspective § As well as learning how some organisations are making quantum leaps in engagement – and continuing to improve on impressive results Aon Hewitt | Working together 31 Global Employee Engagement

Any questions?

And finally… Some useful links and further information: § The 2014 Trends in Global Employee Engagement Report can be found here. § Aon Hewitt’s Engagement Outliers Whitepaper can be downloaded here. § More information about Aon Hewitt’s employee engagement views and findings can be seen here, with further research and thinking. § If you would like any more information please don’t hesitate to contact: ─ Olivier Hamelle: olivier. hamelle@aonhewitt. com ─ Rita Veres: rita. veres@aonhewitt. com ─ Dr. Wolf-Bertram von Bismarck: wolf-bertram. von. bismarck@aonhewitt. com Aon Hewitt | Working together 33 Global Employee Engagement

About Aon Hewitt is the global leader in human resource consulting and outsourcing solutions. The company partners with organisations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and talent management strategies. With more than 30, 000 professionals in 90 countries, Aon Hewitt makes the world a better place to work for clients and their employees. © 2014 Aon Hewitt Limited is authorised and regulated by the FCA. Registered in England & Wales. Registered No: 4396810. Registered Office: 8 Devonshire Square, London EC 2 M 4 PL. www. aonhewitt. co. uk Disclaimer This document and any enclosures or attachments are prepared on the understanding that it is solely for the benefit of the addressee(s). Unless we provide express prior written consent, no part of this document should be reproduced, distributed or communicated to anyone else and, in providing this document, we do not accept or assume any responsibility for any other purpose or to anyone other than the addressee(s) of this document. Notwithstanding the level of skill and care used in conducting due diligence into any organisation that is the subject of a rating in this document, it is not always possible to detect the negligence, fraud, or other misconduct of the organisation being assessed or any weaknesses in that organisation's systems and controls or operations. This document and any due diligence conducted is based upon information available to us at the date of this document and takes no account of subsequent developments. In preparing this document we may have relied upon data supplied to us by third parties (including those that are the subject of due diligence) and therefore no warranty or guarantee of accuracy or completeness is provided. We cannot be held accountable for any error, omission or misrepresentation of any data provided to us by third parties (including those that are the subject of due diligence). This document is not intended by us to form a basis of any decision by any third party to do or omit to do anything. Any opinions or assumptions in this document have been derived by us through a blend of economic theory, historical analysis and/or other sources. Any opinion or assumption may contain elements of subjective judgement and are not intended to imply, nor should be interpreted as conveying, any form of guarantee or assurance by us of any future performance. Views are derived from our research process and it should be noted in particular that we can not research legal, regulatory, administrative or accounting procedures and accordingly make no warranty and accept no responsibility for consequences arising from relying on this document in this regard. Calculations may be derived from our proprietary models in use at that time. Models may be based on historical analysis of data and other methodologies and we may have incorporated their subjective judgement to complement such data as is available. It should be noted that models may change over time and they should not be relied upon to capture future uncertainty or events. Aon Hewitt | Working together 34 Global Employee Engagement