Thames Water Behavioural Safety Briefing 1 hour Logistics

Thames Water Behavioural Safety Briefing 1½ hour

Logistics and Safety in the Room n This briefing will last 1½ hours n Phones off n All conversations are confidential, take the behavioural safety message away but not the names, otherwise it becomes story telling n One conversation at a time n Be in the room n In the event of a fire ………

Introductions Find your ‘other half’ ……. +

Enable people to make safe choices Behaviour + Culture Processes and systems New standards Engineering / Equipment Major push for compliance Improving SAFETY Where do we need to Focus? Time

HSE Vision Our vision is to send everyone (who works for us and with us) home safer and healthier than when they came to work, having a positive effect on both their working and home lives, and ensuring the safety of everyone else who may be affected by our work. We will achieve this through, being one team with one vision, enabling transformational change of behaviours to a culture of Zero Harm (AMP 5 Leadership Team) 5

Leadership Team n To provide clear and visible leadership that challenges and improves health &safety performance. n To influence working practices, systems and behaviours so as to make a significant improvement to heath & safety performance 6

Output from the Leadership Team 7

Thames Water Commitment to Safety A message from our COO – Steve Shine

The Injury Pyramid 1 Fatality There is a huge difference between the consequences of an unsafe act and of a fatality and in our response to them 400 Reportable Injuries 20, 000 First Aid 240, 000 Near Misses 2 million Unsafe Actions – At Risk Behaviour and Unsafe Conditions

Kieron Deeney It will never happen to me

4 Key Obstacles 1. Observing my colleagues and myself “asleep at the wheel” or preoccupied 2. Speaking up when I see someone at-risk 3. Being open to change when someone speaks to me 4. Changing our perceptions

Relationship of Competency to Risk “Scared Stiff” Knowledge & Skills Perceived Risk “Concerned and Competent” “Asleep at the Wheel” Low Experience

4 Key Obstacles 1. Observing my colleagues and myself “asleep at the wheel” or preoccupied 2. Speaking up when I see someone at-risk 3. Being open to change when someone speaks to me 4. Changing our perceptions

Our Challenge – Changing Perceptions Perception Action Results The way we look at things drives our actions 14

Completion Thank you for your participation and contribution Let’s all get home safely. Every day.