TELECOMMUNICATION IT NETWORKS CABLE MANAGEMENT OUTSOURCING OF TELECOM

TELECOMMUNICATION & IT NETWORKS CABLE MANAGEMENT OUTSOURCING OF TELECOM SERVICES & STAFF RESEARCH & DEVELOPMENT Etisalat & du Services Partner ﺑﻪ , ﺷﺮﻳﻚ ﺧﺪﻣﺎﺕ ﻟـــ ﺇﺗﺼﺎﻻﺕ Company Profile ﻧﺒﺬﺓ ﻋﻦ ﺍﻟﺸﺮﻛﺔ

Back Ground Xad Communication UK Started from Bristol, in 2005 by Dr Yusuf Baltaci & Dr M Fahim Tariq (Researchers in Security and Communication Solutions) Xad Technologies was established in 2006 in the UAE and is owned by Dr. Khalid Omar Al Midfa (B. Eng. , M. Sc. , Ph. D. , Ex- CEO of UAE Educational Research and Networks) & Torus Investment Group owns several companies. Vision Statement To be one of the leading regional companies known for services, trust and innovative solutions in Telecom, IT Network and Security Solutions Mission Statement – To be the first choice of stake holders by providing desired solutions and services. – To introduce innovative solutions in Telecom, IT Networks, Communication and Security sectors to the UAE and the regional industry. – To promote Research culture and contribute in the development of the country and the region.

Xad Branches Xad 2014 Xad Xad Xad 2014 2013

Table of Contents q Organizational Information q Products & Services q List of & Resources q List of Current Projects q License Document

Management Organizational Chart Chairman Board of Directors Auditors Chief Executive Officer (Senior Management ) Head Office HR & Admin Advisors Business Development BRANCHES Abu Dhabi, Telecom Dubai Branch Abu Dhabi, Oil Services Sharjah, Ajman & Northern Emriates Al Ain Branch Telecom Civil Works Tenders & Contracts Accounts & Finance Procurement & Logistics Project Monitoring Sales & marketing

Business Units Telecom. Solutions Security Solutions IT Networks Services Research & Development Outsourcing & Managed Services Fiber Optic Solutions (FTTH) / GPON Retail Unit Networking Study & System Analysis Unit Highly Skilled Staff Outsourcing Managed Services & Outsourcing Corporate Unit Outsourcing System Development Unit Services Outsourcing Telecom Solutions & Services Sale & Marketing

Table of Contents q Executive Summary q Organizational Information q Products & Services q List of & Resources q List of Current Projects q License Document

Products and Services Telecommunications o o o Structured Cabling Fiber Optic ISP/OSP Solutions (Planning, Designing & Installation) Customers Services Provisioning & Maintenance (Video, Data & Voice) Infrastructure Installation, upgrading and Maintenance Consultation in Telecom Projects IT Networks o Survey, Planning, Designing, Installation and Maintenance of Networks o Routers, Switches, LAN/WAN solutions o Maintenance Contracts Security Solutions o IP Based Security Solutions, CCTV Installations & Maintenance o Access Control Systems, Intercom & Motion Sensors Light o Aerial Satellites Solutions Research and Development o Research Projects Development in Collaboration with Academia and Industry o System Designing & Development / New Inventions Project Management & Outsourcing o Project Management & Consultancy Services o Managed Services : Outsourcing of Turn Key Technical, Management & Customer services o Outsourcing of highly skilled Technical & Management staff

Structured Cabling ISP (Inside Plant) § Survey, Planning, Designing, Estimation and Project Management § Fiber Optic Installation, Splicing, Termination, Testing, Labeling & Commissioning § Multi-pair, Co-excel, and Copper (Cat 5, 6) Cabling and accessories § Cabling solutions for CCTV, Smart TV, PABX and IT Networks Etc. § Fault Findings, Analysis, Modification & Maintenance Services For Existing Installations, Annual Maintenance OSP (Outside Plant) q Underground Cable Network Installation and Maintenance q Rehabilitating and upgrading cable network serviceability to modern standards Ø Ø Survey, Planning, Designing and Preparation of BOQs Establishment of new routes, JRCs, and accessories Dewatering and cleaning of JRCs etc in existing routies Roding, roping, Pulling, Jointing, Termination, Coiling, Clamping & Testing q Primary & Secondary Cable Network q Civil Works § Survey, Planning, Designing and Preparation of BOQs § Duct route planning, designing and Installations

Table of Contents q Executive Summary q Organizational Information q Products & Services q Major Projects q Resources & Facilities q License & Document

Xad Projects § Emirates Telecommunication Corporation (Etisalat)

Executive Summary Etisalat Projects § Provision of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services through Fiber to the Home (FTTH) Network § Provision of Customer Services on Legacy Copper Network § Maintenance (Faults) of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services through Fiber to the Home (FTTH) Network § Maintenance (Faults) on Legacy Copper Network § Migration of Services From Copper to GPON network § Wimex Installation and Maintenance § Design, Planning , Installation and Maintenance of Cable and Associated works for Deploying “FTTH”. Inside Plant (ISP) and Outside Plant (OSP) in the UAE. § Uplifting & Maintenance of Main Distribution Rooms § Junction Cable Installation between Exchanges § Outsource staff to Etisalat (Controller Staff, Devices/ONT configuration Staff and Field Staff)

Torus. GPON Investment LLC Etisalat Project Fiber-To-The-Home (FTTH) FTTH – Scope of Work 2009 -2011 Ø Design, Planning , Installation and Maintenance of Cable and Associated works for Deploying “FTTH”. Inside Plant (ISP) and Outside Plant (OSP) Ø All type of Civil Work for primary and Secondary Cables, Ø Installation of all type of cables, duct, JRCs etc. Ø Underground Junction Cable installations connecting Exchange to Exchanges Ø Migration of Del (MGCP, NGDLC, PABX) lines from copper to the Fiber Ø Migration of ADSL to HSDSL from legacy old network to the GPON Ø Migration of IPTV services from copper to the Fiber using STB’s Xad Technologies attempting daily GPON – Dockets of existing residential, commercial end users including, Ø Troubleshooting & Maintenance of Networks Areas of Work o o Dubai, Abu Dhabi, Al-Ain, Mussaffa, Mafriq and Western Regions Sharjah & Northern Emirates

Services Provisioning & Maintenance 180 H Scope of Work § Provision of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services through Fiber to the Home (FTTH) Network § Provision of Customer Services on Legacy Copper Network § Maintenance (Faults) of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services through Fiber to the Home (FTTH) Network § Maintenance (Faults) on Legacy Copper Network § Design, Planning , Installation and Maintenance of Cable and Associated works for Deploying “FTTH”. Inside Plant (ISP) and Outside Plant (OSP) in the UAE. § Outsource staff to Etisalat (Controller Staff, Devices/ONT configuration Staff and Field Staff) § Wimex Installation and Maintenance § Leased Lines (LD) & Data Services Installation and Maintenance § Sale & Deliver (End to End) Marketing, Sale with service Provisioning & maintenance

Services Provisioning & Maintenance 180 H Areas of Work Abu Dhabi : East Exchange, Central Exchange, Mussaffa Exchange Al Ain : Al Ain Zone 1, 2, 3, 4 Dubai : Sheikh Zayed Road, Awir, Al Quoz, Jebel Ali, Barsha, Um Squaim, Jumerah Discovery Garden, Arabian Ranches, Silicon Oasis, Bar Dubai, Zabeel etc. Dubai Mall, Dubai World Trade Centre, Nad Al Sheba, Burj Khalifa, Emirates Towers, All Major Hotels, and VVIP Houses Sharjah NE: Sharjah Zone K, C, G Kalba, Khurfkan, Fujairah Ras Al Khaimah, Ajman

du Projects ü Al Quoz Migration Project ü Bayanat Project (Auditing of Equipment & Devices) ü Bit Stream / Fixed Network (du services on Etisalat Networks) ü Incident / Trouble Shooting ü Provisioning and Activation ü Outsourcing of Highly Skilled Staff

List of Projects – Services Outsourcing Regions: Abu Dhabi 27%, Dubai 22% , Sharjah & Northern Emirates 7% Period : 2010 – onward 1. Etisalat Provision of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services through FTTH 2. Etisalat Provision of Customer Services on Legacy Copper Network 3. Etisalat Maintenance (Faults) of Video (IPTV), Data (HIS, IPVPN, PRI etc) & Voice Services - FTTH 4. Etisalat Maintenance (Faults) on Legacy Copper Network 5. Etisalat Outsource staff to Etisalat (Controller Staff, Devices/ONT configuration and Field Staff) 6. Etisalat Wimex Installation and Maintenance 7. Etisalat Leased Lines (LD) & Data Services Installation and Maintenance 8. Etisalat Migration of Del (MGCP, NGDLC, PABX), ADSL and IPTV Services from Copper to GPON 9. Etisalat EID installation (Etisalat Identification Data) door to door 10. Etisalat Uplifiting of Telephone Rooms & FDHs 11. Etisalat Bit Streaming (Etisalat Services on du Networks) 12. Du Provision of Video (IPTV), Data (HIS, IPVPN, PRI etc) and Voice Services 13. Du Maintenance (Faults) of Video (IPTV), Data (HIS, IPVPN, PRI etc) & Voice Services 14. Du Bit Stream / Fixed Network (du services on Etisalat Networks)

Manpower & Services Statistics Xad Customer Service Record Nos of Customer Served Every year 293, 280, 800 171, 080 166, 204 53, 984 6, 646 2009 2010 2011 2012 Jul-13 Exp. 2013 Xad Employees and Vehicles Record 2009 - 2013 800 705 Staff 700 600 500 370 Staff 400 300 100 Staff 200 100 0 520 Staff 25 5 2009 25 Cars 2010 145 Cars 105 Cars 2011 Xad Nos of Employees 2012 Vehicles 172 Vehicles 2013

Xad Staff in the Field Work

Table of Contents q Executive Summary q Organizational Information q Products & Services q Major – Projects q Resources & Facilities q License Document

Current Staff Detail (Position Wise) Current Staff List Management & Administration Management, HR, Admin & Approval Staff Finance and Accounts & Invoicing dept. Project Coordinators Store/Logistics & Transport Department Planning & Surverying Department Engineer Surveyors Draftsman Operations Managers Supervisors & Controllers Engineers for (NOC, Field, Activation, ISO etc) Site Supervisors Multi Skilled Technicians (FTTH/GPON/Provisioning) Semi-skilled staff Support Staff Sale (Field Sale and Telesale) Quality Assurance Manager Engineer Staff No. s Qualifications & Experience 9 10 10 8 3 9 3 6 35 MBA HR, BBA’s & other degree level CA, CMAP, ACCA, Masters & Bachelors in Accounting/Commerce 45 30 250 220 78 25 3 3 15 762 Bachelor & Masters Level Bachelor & Masters & Diploma Level B. E. Civil educated with over 5 years of telecom experience B. tech. & diploma holders educated in telecommunications DAE & Autocad technicians with telecom experience MBA, Masters & Bachelors with over 10 years of experience in telecom B. E. , M. Sc. , B. Sc. & diploma with over 5 years experience in Telecom Eng. Graduates, Certified CCNA/CCNP & Over 5 years Exp in ISP/OSP/NOC/Activation projects. B. tech. & diploma holders educated in telecommunications Diploma in electric eng. , B. com, B. Sc. Civil etc. Intermediate qualified & experienced B. Com & B. tech. qualified with over 5 years of experience Graduates with Sale Experience Bachelors educated with over 5 years of experience in QMS & MISC DAE & B. Tech. with telecom experience B. tech. qualified with telecom experience

Vehicles, Equipment, Machinery and Tools TOOLS & EQUIPMENTS Vehicles Placement Plan Cars Pickups Vans Busses Splicing Vehicles Cable dump trailers Tools, Equipment & Machinery Generators Trenchers JCBs Compactors Hand compactors (Plate) Splicing Machines Ribbon Fiber Splicing Machine Jointing Machine - Copper Venching Machine Hydraulic Cutter Cable Jackets Jack for Cable drum rotating Lifting Machine Pulling Rods 100 m Pulling Rods 300 m Quantity Qty. 150 5 5 2 10 2 Qty. 4 3 3 2 5 15 5 5 3 3 10 3 3 20 15 Tools and Equipment OTDR Power Meters Strippers Clever Tool Cable Slitters Cable Cutters Distance Measuring Wheel Heat Gun Pullies De-Watering Pumps Pulling Ropes Warning Tapes Mandrels Lubricants PVC duct Accessories Insulation Tester Laser Light Fiber Termination Kits Technicians Tool Kits Drill machines Scribble Tools Crimpling Tool Civil Work Tools Excavators for Civil Work Aerial Cable Straighter Aerial Pullers Qty. 10 170 170 170 50 20 20 50 10 20 20 25 190 30 175 220 20 175 15 3 1 1

Xad Offices, and Resources Offices ü Dubai : ü Sharjah : ü Abu Dhabi: ü Sharjah NE : 306, Al Nahda Building, Al Nahda 2 - Qusais Dubai 117, Nasir Al Shaiba Building- Al Nahda Sharjah No. 8, M 26, Building 42, Tabak 1, Mussaffa, Abu Dhabi M 1, Mazanin Floor, Andleeb Recording Building, Murror Road, Abu Dhabi No. 32 d, Hamriyah Free Zone Sharjah Warehouses ü Dubai : No. 5, G 8 Plot No. 368 -0557, Al Quopz, Dubai ü Abu Dhabi : Plot No. 48, Sector M-26, Mussaffa, Abu Dhabi ü Sharjah : Industrial Area No. 10, Sharjah, Staff Accommodation ü Dubai : No. 5, G 8 Plot No. 368 -0557, Al Quopz, Dubai ü Abu Dhabi: Plot No. 48, Sector M-26, Mussaffa, Abu Dhabi ü Sharjah : Flat No. 117, Nasir Obaidullah Bldg, Al Nahda, Sharjah, ü Sharjah : Flat No. Al Nahda, Sharjah ü Sharjah : Industrial Area 10, Sharjah, UAE ü Al Ain : Staff Accommodation, Al Ain ü Fujairah : Staff Accommodation, Kalba

Tools, Equipment, Manpower & Transport Available Tools and Kits & Machinery o o o o o o Trenchers JCBs Compactors Jack Hammers Hand Compactors Technician Complete Tool Kits Laptops Laser Lights Power Meters OTDRs Splicing Machines and Vehicles Termination Kits of (Fujikura & Corning) Visual Fault Locators Tone Tracers Multi Meter / Pulse Meters Migration Tools ISP AND OSP Cabling tools and equipment Pulling Rods 100 m, 300 m, 500 m Splicing Vehicles Generators Pickups Single / double cabins Vans & Cars Civil Contracting Tools and Equipment Helmets and Health and Safety Jackets Manpower Supply Agents (3 Days to 1 Week Notice) keep all time selected staff in different countries waiting for start of project or needs arises o Job. xad maintain all time Database of 1000 + fresh CVS of candidates available in the UAE through regular advertisements. o Highland Manpower Supply, Islamabad, Pakistan o SB Manpower supply, Bangladesh o South Asian Employment, Katmandu, Nepal o Manpower Supply Company, Cairo, Egypt o South Asian Employment, India o Skill Hands in UAE o Xad Technologies Manpower Recruitment o Green Wing Manpower supply — o o Agreements with Transport Companies (24 Hour Notice) 155 Vehicles, Pickups, and Vans Agreements with Suppliers — — Visa Arrangements 2 PRO all time working to keep Labor Office and Immigration Visas ready to proceed.

du Projects Emirates Integrated Telecommunications Company, PJSC

Etisalat Staff Awards

Etisalat Staff Awards

Group Photo

Xad Technologies LLC P. O. Box 232246, Dubai, UAE Tel: +971 4 2589600 Fax: +971 4 2589601 Mob: +971 557766004 / 971 50 6384001 kmalik@xadtechnologies. com www. xadtechnologies. com