TELDIO HOSPITALITY SOLUTION Enhancing the Power of MOTOTRBO

TELDIO HOSPITALITY SOLUTION Enhancing the Power of MOTOTRBO SL Radios.

TELDIO APPLICATIONS Five applications running simultaneousl y on one radio

VALUE-ADDED BENEFITS HOSPITALITY Guest Satisfaction Customer Service Facilities Management Operational Efficiency Cost Savings Employee and Guest Safety Well-Equipped Mobile Worker

GUEST SATISFACTION PBX Integration for Seamless Connectivity Front Desk Advanced Telephony Interconnect Relaying Guest Request Call kitchen services Alarm Management & Notification Guest dialing into radios for requests Twin desk phone and radio Call supplier from radio Guest Satisfaction Guest Safety Facilities Management Employee and

GUEST SATISFACTION PBX Integration for Seamless Connectivity Alarm Management & Notification Guest Satisfaction Guest Safety [ “With the old way, it took 10 minutes to reach house keeping. With MOTOTRBO and RBX, the process is rolling within 30 seconds. A couple of minutes can make all the —Steve Mc. Guire, Director of difference engineering to for the JW guest Marriottwaiting. ” San Antonio Facilities Management [ Advanced Telephony Interconnect Employee and

GUEST SATISFACTION Decrease Response Times and Increase Reliability Advanced Telephony Interconnect Custom er Request Alarm Management & Notification Task Notificatio n Service response Ticket Tracking Guest Satisfaction Guest Safety Facilities Management Employee and

GUEST SATISFACTION Streamline Communication for Rapid Customer Service [ “This system gives me full assurance that when a task needs to be completed, someone has taken responsibility and completed the job. My team is more effective, can perform more tasks and I have peace of mind that the job is getting done. ” — Susan Harper, Staff Alarm Management & Notification [ Advanced Telephony Interconnect Supervisor Grand Hyatt Hotel Guest Satisfaction Guest Safety Facilities Management Employee and

FACILITIES MANAGEMENT Dispatch, Manage, Track and Notify Alarm Management & Notification Fire Advanced Telephony Interconnect Door Refrigeratio n Guest Satisfaction Guest Safety Facilities Management Employee and

FACILITIES MANAGEMENT What Does That Mean? Alarm Management & Notification Immediately notify staff of new tasks on their mobile device 1 Advanced Telephony Interconnect Intelligently allocate tasks based on work schedules, required competency and 2 location/proximity Access reports of open, in progress and completed tasks 3 Guest Satisfaction Guest Safety Facilities Management Employee and

FACILITIES MANAGEMENT Alarm Management & Notification Advanced Telephony Interconnect Efficient Inter-departmental Communications Phone to talkgroup conversations Ex: Hotel Staff Member notices a leak in room 534 and calls the maintenance talkgroup for immediate response Radio to telephony connectivity Ex: Maintenance placing a call to a supplier when fixing an asset Guest Satisfaction Guest Safety Facilities Management Employee and Security Guard Housekeepi ng Maintenance

EMPLOYEE AND GUEST SAFETY Enable Workers to Stay Connected Advanced Telephony Interconnect Dial 911 directly Alarm Management & Notification Notify of emergency Man Down Notifier Centralized Lone Worker Guest Satisfaction Guest Safety Connect to Security Facilities Management Employee and

EMPLOYEE AND GUEST SAFETY Emergency Call Box Integration Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker Guest Satisfaction Guest Safety Facilities Management Employee and

EMPLOYEE AND GUEST SAFETY Provide Emergency Call Buttons to Employees and Guests Advanced Telephony Interconnect Alarm Management & Notification Man Down Notifier Centralized Lone Worker Guest Satisfaction Guest Safety Facilities Management Employee and

EMPLOYEE AND GUEST SAFETY Ensure Lone Workers are Always Monitored Alarm Management & Notification Man Down Notifier Maintenance Crew [ Security Guard Matthews, CEO of Celtic Manor Resort Centralized Lone Worker Green Keeper Guest Satisfaction Guest Safety “Our green keeper broke his pelvis when his golf cark flipped. He was unable to reach his radio and it took several hours before he was located and treated. ” — Dylan Facilities Management Employee and [ Advanced Telephony Interconnect

HOSPITALITY SOLUTION Sample Hospitality Solution Architecture

HOSPITALITY BUNDLES Facilities Management Radio PBX Integration Work Ticket Management Integration Fire Alarm Integration Other Alarms - Elevator Alarm Integration - Access Control Monitoring - Freezer Monitoring - HVAC Monitoring Lone Worker Monitoring

HOSPITALITY BUNDLES Maintenance Radio Security Radio Housekeeping Radio

CASE STUDY JW Marriott San Antonio Resort Texas, USA Compa ny Profile Proble m Largest J. W. Marriott resort in Texas 1000 rooms, 140, 000 sq. Ft. of convention hall space, 6 acre water park, 700 acre preserve and 36 hole TPC golf course Solution 400 MOTOTRBO XPR 6550 radios in Capacity Plus mode JW Marriott Hill Country Resort wanted to ensure that its new flagship property exceeded high standards for guest satisfaction, all while lowering operational costs by eliminating cell phones Teldio’s RBX +Plus allows advanced radio to phone interconnect and empowers two-way radios with additional functionality Increase employee and guest safety, decrease response times and save $100 K in annual cost savings

CASE STUDY Grand Hyatt Melbourne Hotel Melbourne, Australia Compa ny Profile Proble m The Grand Hyatt Hotel in Melbourne is 33 stories high, has 547 rooms, luxury five star suites, conference facilities and a health center. The hotel is supported by over 120 staff Solution Alarm Control System (ACS) configured to interpret alarms from the Resource and Building Management systems using a single interface and automatically notify appropriate personnel Hyatt’s Management team wanted to maximize its communication investment by automatically linking resource management and safety services to employee radios, pagers and mobile phones Enhance initial communication investment and gain significant cost savings

CONTACT US Chris Sisto CANADA 613 -271 -5980 Ext 1728 csisto@teldio. com Karen Kopel (US West Region) 613 -271 -5980 Ext 1707 kkopel@teldio. com Bob Mc. Cook (US Central/North East Region) 613 -271 -5980 Ext 1710 rmccook@teldio. com Byron Martineau (US South Central Region) 613 -271 -5980 Ext 1718 bmartineau@teldio. com Byron Martineau (US South East Region) 613 -271 -5980 Ext 1718 bmartineau@teldio. co m