Teladoc Physician Training Module 8 2015 2002 2015

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Teladoc Physician Training Module 8 | 2015 © 2002 -2015 Teladoc, Inc. All rights

Teladoc Physician Training Module 8 | 2015 © 2002 -2015 Teladoc, Inc. All rights reserved.

Module 8: Prescription Policies and Guidelines 1. Prescription Policy 2. Prescription Guidelines © 2002

Module 8: Prescription Policies and Guidelines 1. Prescription Policy 2. Prescription Guidelines © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy Review the patient’s medical history, past consults, and medications prior to giving

Prescription Policy Review the patient’s medical history, past consults, and medications prior to giving advice or prescribing medications. Inquire about significant past medical history (i. e. OTC use, prior medication reactions or allergies, prior peptic ulcer disease with NSAIDS, chances of pregnancy) prior to prescribing medications or giving advice. Give the patient instructions on how to use the medications prescribed, and document the advice. © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy DEA Controlled Substances Under NO circumstance are you allowed to prescribe any

Prescription Policy DEA Controlled Substances Under NO circumstance are you allowed to prescribe any DEA controlled substance. For a complete list please click on the link below. http: //www. deadiversion. usdoj. gov/sched ules/orangebook/c_cs_alpha. pdf Failure to follow this policy can and will lead to termination of contract. © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy Prohibited Prescriptions You are prohibited from prescribing the following: • Medication for

Prescription Policy Prohibited Prescriptions You are prohibited from prescribing the following: • Medication for psychiatric illnesses • Lifestyle medications • Erectile dysfunction drugs Failure to follow this policy can and will lead to termination of contract. © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy Prescription Refills Teladoc allows current medications to be refilled on a short

Prescription Policy Prescription Refills Teladoc allows current medications to be refilled on a short term, one time basis unless the drug is prohibited under Teladoc (as noted on the previous slides). If member calls in for repeated refills of current medications, please mark as problem patient for QA review. Only 2 refills of current medications are allowed yearly for Teladoc members. Failure to follow this policy can and will lead to termination of contract. © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy Call In Prescriptions Under NO circumstance can you call a prescription into

Prescription Policy Call In Prescriptions Under NO circumstance can you call a prescription into a pharmacy. If you have issues with the e. Prescribe system, please notify the nurse on duty at nurse@teladoc. com or at 1 -888 -402 -6916 Failure to follow this policy can and will lead to termination of contract. © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Policy © 2002 -2015 Teladoc, Inc. All rights reserved.

Module 8: Prescription Policies and Guidelines 1. Prescription Policy 2. Prescription Guidelines © 2002

Module 8: Prescription Policies and Guidelines 1. Prescription Policy 2. Prescription Guidelines © 2002 -2015 Teladoc, Inc. All rights reserved.

Prescription Guidelines – What NOT to do when filling a prescription • Prescribe medication

Prescription Guidelines – What NOT to do when filling a prescription • Prescribe medication or instruct the patient to take medication in a manner that is not FDA approved. • Prescribe medications for lengthy periods that may require labs to confirm patient safety, (i. e. , HCTZ without confirmation of potassium serum levels, NSAIDS without confirmation of renal function, etc. ). • Prescribe high-risk medications, complex medication regimens that require close follow-up, or medications that may adversely interact with their medications or past allergies. • Take a chance and prescribe a medication when there is a history of an allergy to a similar medication. • Prescribe drugs for non-therapeutic purposes. © 2002 -2015 Teladoc, Inc. All rights reserved.

Contact us: Fax test to: Credentials Dept. 1 -888 -418 -2040 Prescribing issues: nurse@teladoc.

Contact us: Fax test to: Credentials Dept. 1 -888 -418 -2040 Prescribing issues: nurse@teladoc. com Nurse line 1 -888 -402 -6916 Sensitive issues: Amy Mc. Kay Clinical Director (214) 302 -5205 amckay@teladoc. com © 2015 Teladoc, Inc. All right reserved. Teladoc and the Teladoc logo are trademarks of Teladoc, Inc. and may not be used without written permission. Teladoc does not replace the primary care physician. Teladoc does not guarantee that a prescription will be written. Teladoc operates subject to state regulation and may not be available in certain states. Teladoc does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. Teladoc physicians reserve the right to deny care for potential misuse of services. Teladoc phone consultations are available 24 hours, 7 days a week while video consultations are available during the hours of 7 am to 9 pm, 7 days a week. © 2002 -2015 Teladoc, Inc. All rights reserved.

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