Robotics � Handling � Welding � Other operations – see British Library production applications � Assembling � Packaging & palletising � Measurement, inspection & testing � Hazardous applications � Bottling example
What’s in the news today? � Technology of Business
Automation � Planning � Operating – see Stansted airport � Controlling � Stock Control
Communication � Social networking � Improvements in internal & external communication � Internal information can be processed & amended quickly � Company intranet � Increased speed of communication � Relationship marketing � Internet
Design � CAD = computer aided design ◦ Use of computers to improve the design of products � CADCAM ◦ Approach that combines computer-aided design & computer-aided manufacture, using IT to aid both the design & manufacture of an item
Design � Comparison & testing of new ideas � Two-dimensional drawings threedimensional images � Simulate testing � Creation of new products
Other aspects of technology � Investor relations � Nature of employment ◦ New skills & jobs ◦ Multi-skilling ◦ Changes in working practices
Benefits of using technology in operations � What are they?
Benefits of using technology in operations � Reduces costs � Improves quality � Reduces waste � Increases productivity � Increases flexibility � Financial monitoring � New & better products & services � Better working conditions
Issues in introducing & updating technology � Resistance to change � Lower morale � Cost � Keeping up with change � Lower barriers to entry