Technology and Trade in Services Hyderabad 25 JUL2017

History of Global Trends Industrial Revolution (Manufacturing, Mining, Construction, Transport) Farming and Agriculture, Cattle grazing, Dairy Globalisation, Telecommunication, Interconnected World Digital Revolution 2

Five forces are changing the world 3 2 1 Rise of emerging markets Ageing of the global population Power of disruptive technologies 4 5 Integrating world Rising national interests 3 Source: Perspective 2025 by NASSCOM

Disruptive technologies and impact Economic impact of the 12 most significant disruptive technologies, (USD Trillion, annual) Range of sized potential economic impact Low Mobile Internet High 3. 7– 10. 8 Automation of knowledge work 5. 2– 6. 7 Internet of Things 2. 7– 6. 2 Cloud technology 1. 7– 6. 2 Advanced robotics 1. 7– 4. 5 Autonomous and near-autonomous vehicles 0. 2– 1. 9 Next-generations genomics 0. 7– 1. 6 Energy storage 0. 1– 0. 6 3 D printing 0. 2– 0. 6 Advanced materials 0. 2– 0. 5 Advanced oil and gas exploration and recovery 0. 1– 0. 5 Renewable energy X–Y 0. 2– 0. 3 4 Source: Perspective 2025 by NASSCOM

Global Technology Advancement Established Market Cap in 2016 1962 US $ 220 billion 1999 US $ 233 billion 1927 US $ 17 billion 2008 US $ 26 billion 1923 US $ 7. 8 billion 1923 US $ 63 billion 2004 US $ 226 billion 5 Source: Tradingeconomics, Gartner, Wikiinvest

ICT and Innovation business model ICT Value Continuum Framework 1 Lower cost 4 3 2 Operational excellence Business solution Business productivity 5 Business innovation $ "Do it cheaper" "Do it better" "Do it differently" "Improve business" "Transform business" Business impact 6 Source: NASSCOM BCG Report

Digital Reimagination ™ Leveraging a combination of Digital Five Forces to reimagine Business Models Products & Services Customer Segments Channels Business Processes Workplaces 7

Technology adoption leads to Business Success For a leading Airline: v Passengers’ in-flight preferences are implemented. v Extreme customisation v Successive flights are truly a personalised experience. v Customer loyalty and business metrics went up For the Indian Government: n 45 Million Passports Issued n 18 Million daily requests n 95 Million records migrated n High level of citizen satisfaction 8 Source: TCS Digital

Essential parameters for Technology Proliferation Capital TECHNOLOGY DATA Data People BUSINESS PEOPLE IP INVESTMENTS FREE MOVEMENT OF THESE IS CRITICAL FOR SUCCESS 9

And to conclude… The World is changing Technology is all pervasive and Soon encompassing every single aspect of our life RCEP countries are poised right to capture the opportunity Successful Technology friendly approach to TRADE will benefit all stakeholders 10

Thank You IT Services Business Solutions Consulting