Technology and Design for SocioEconomic Development Kentaro Toyama

India People • ~1. 1 billion people – Over half under 25 years old

India, a Personal View People • ~1. 1 billion people – Over half under

A small Internet café on a market street in a town near Bombay

Rural village with a VSAT Internet connection near Bhopal, Madhya Pradesh

MSR India • Established January, 2005 • Goals – World-class academic research – Contributions

Technology for Emerging Markets Research Goals Understand potential technology users in economically poor communities

Sample Projects MSR India: TEM Rural Microfinance and IT Can computers help existing structures

Interdisciplinary Research Aishwarya Lakshmi Ratan – Society Jonathan Donner – Communications Nimmi Rangaswamy Impact

Thank you! http: //research. microsoft. com/research/tem

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Technology and Design for Socio-Economic Development Kentaro Toyama Assistant Managing Director Microsoft Research India TCS Excellence in Computer Science January 9, 2008 – Pune, India

India People • ~1. 1 billion people – Over half under 25 years old • 22 languages • Annual incomes $100 -$100 M+ • 28 states Area • ~1/3 the area of United States Technology • ~25 M PCs, installed base • ~200 M mobile subscriptions Roads in India – +7 M each month Sources: CIA Factbook, TRAI, CNN

India, a Personal View People • ~1. 1 billion people – Over half under 25 years old but, power held by few. g n i tremendous energy and optimism t u p m o c • 22 official languages r fo y t i n tu incredible diversity, EM microcosm • Annual incomes $100 -$100 M+ r o p p reminiscent of European • 28 states tential o that Union po e g u H s. e e g r n o f e l b a h d c e c w a e f n r Area e e v r e a s of weather (ubiquity of e States ry himpact r a e h t , • ~1/3 the area of United st u But d n i agriculture) r o n a i d n I r e Technology neith • ~25 M PCs, installed base • ~200 M mobile subscriptions – +7 M each month huge interest in PCs, by everyone mobiles, everywhere

Infosys campus, Bangalore

A small Internet café on a market street in a town near Bombay

Rural village with a VSAT Internet connection near Bhopal, Madhya Pradesh

Rural school in Chinhat, Uttar Pradesh

MSR India • Established January, 2005 • Goals – World-class academic research – Contributions to Microsoft products and businesses – Support growth of research programs in India and elsewhere • Six research areas – Cryptography – Digital Geographics – Hardware, Communications, and Systems – Multilingual Systems – Rigorous Software Engineering – Technology for Emerging Markets • Currently ~50 full-time staff, growing • Collaborations with government, academia, industry, and NGOs http: //research. microsoft. com/india Microsoft Research India Sadashivnagar, Bangalore

Technology for Emerging Markets Research Goals Understand potential technology users in economically poor communities Adapt, invent, or design applications that contribute to socio-economic development of poor communities worldwide Computer-skills camp in Nakalabande, Bangalore (MSR India, Stree Jagruti Samiti, St. Joseph’s College)

Sample Projects MSR India: TEM Rural Microfinance and IT Can computers help existing structures for rural microfinance? Aishwarya Lakshmi Ratan Associate Researcher Text-Free UI Warana Unwired UIs without text for users who are illliterate and may never have seen a computer before Indrani Medhi Assistant Researcher Government and Kiosks The state’s role in rural kiosk projects, with a focus on Kerala and Andhra Renee Kuriyan Research Intern Rural Kiosk Entrepreneurs Study on the challenges and uniqueness of rural kiosk entrepreneurs Nimmi Rangaswamy Associate Researcher Digital Green Experiments with SMS textmessaging in a sugarcane cooperative Rajesh Veeraraghavan Associate Researcher Simultaneous Shared Access Multiplying the value of PCs by allowing many users to access. Udai Singh Pawar Associate Researcher Video and mediated instruction for agriculture extension Rikin Gandhi Assistant Researcher IT and Microentrepreneurs Information ecology of small businesses in developing markets Jonathan Donner Researcher

Human Computer Interfaces

Interdisciplinary Research Aishwarya Lakshmi Ratan – Society Jonathan Donner – Communications Nimmi Rangaswamy Impact Understanding Group International Development Public Administration and – Social Anthropology Indrani Medhi – Design Kentaro Toyama Individual – Computer Science Randy Wang – Technology Innovation Computer Science Paul Javid – Computer Science Rikin Gandhi – Astrophysics

Thank you! http: //research. microsoft. com/research/tem