Technologies Incorporated INSTRUCTOR CERTIFICATION COURSE 2009 Pepper Ball

Instructor Certification Course COURSE MODULES 1. Introduction 2. Chemical Agents Overview 3. Pepper. Ball Overview 4. Projectiles 5. Air Fill Procedures 6. Launcher Operation 7. Use of Force 8. Targeting/Tactics 9. Decontamination 10. Maintenance 11. Recommendations © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course WHY PEPPERBALL? VIDEO Video Pepper. Ball Case Study: An Alternative to

Instructor Certification Course MODULE 1 – INTRODUCTION Module Objectives • Introduce instructor/students • Complete course paperwork • Identify 6 safety guidelines • Identify 3 student responsibilities • List 3 evaluation measures © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SAFETY/DEPLOYMENT GUIDELINES 1. Treat all launchers as if loaded. 2. Keep finger outside trigger guard until on target and ready to fire. 3. Be sure of target and what is beyond around the target area. 4. Point muzzle in a safe direction at all times. Remember the Laser Rule. 5. Do not shoot at the head, neck or spine (unless within department policy). As with other less-lethal projectiles, head shots could result in unintentional, severe, and permanent injury or death. 6. Wear safety glasses or turn head to side when filling HPA bottles. NO Firearms in Class © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course STUDENT RESPONSIBILITY 1. All students are empowered as safety officers during classroom and range training. 2. If a safety violation is observed, shout "Cease Fire" repeatedly until all shooters safe their weapon. 3. If any injuries occur, report them immediately to the instructor. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course COURSE OBJECTIVES • To develop student skills in the operation, deployment, application, and maintenance of the Pepper. Ball® Launching System. • To give students the tools and knowledge to design and instruct courses for their agency in the safe and effective use of the Pepper. Ball® System. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course EVALUATION MEASURES You will be evaluated by: • Shooting a Qualifying Course of Fire • Participating in Practical Application Scenarios • Completing a Written Test with a 90% Passing Score © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 1 REVIEW Quick Quiz • Name the 6 safety guidelines.

Instructor Certification Course MODULE 2 – CHEMICAL AGENTS OVERVIEW Module Objectives • List 2 basic elements for chemical agents effectiveness • List 3 chemical agent effects © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course CHEMICAL AGENT EFFECTS - Physiological Two elements must occur for any chemical agent to work: 1. Physiological • • • (physical response) Burning sensation/inflammation of skin Involuntary closure of eyes Profuse tearing Pain Tightness of the chest Sensation of impaired breathing Secretion of excessive mucous Involuntary extension of hands to face Warning: Anaphylactic reaction/ shock (. 005%) © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course CHEMICAL AGENT EFFECTS - Psychological 2. Psychological (mental response) • Panic, mental composure altered • Fear/Anxiety/ Nervousness • Panic may also occur with persons who have never been exposed to chemical agents © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course METHODS of DELIVERY Four ways to disperse chemical agents: Video • BURN – Pyrotechnic, Continuous Discharge • BLAST – Expulsion, Instantaneous Discharge • FOG – Mechanically Generated Smoke & Agent • LIQUID – Aerosols Which category best describes Pepper. Ball? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 2 REVIEW Quick Quiz • What are the 2 basic elements needed for chemical agent effectiveness? • Name 3 chemical agent effects. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 3 – PEPPERBALL OVERVIEW Module Objectives • List the 2 primary Pepper. Ball effects • Define PAVA • Identify maximum distance for area saturation • List 5 applications for the Pepper. Ball system • Identify 3 advantages and 2 limitations of the Pepper. Ball system © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL DEFINED What is Pepper. Ball? • NON-LETHAL chemical agent delivery system that uses HIGH-PRESSURE AIR, CO 2, and ELECTRONIC LAUNCHERS to deliver PAVA powder PROJECTILES from a distance. • Combines chemical agent exposure with kinetic impact and pain. • Effective on individuals as well as large groups of people for riot and crowd control. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PAVA DEFINED • PAVA, or Capsaicin II, is one of six Capsaicinoids found in pepper plants. • Current OC products use a combination of Capsaicinoids to deliver heat levels. • Pepper. Ball® products contain only purified non-oil based PAVA. • Results in consistent effectiveness. • PAVA is also used in Tabasco sauce, spice packs and cooking oils. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PAVA FORMULATIONS Pepper. Ball Technologies, Inc. uses two PAVA formulations: 1. 0. 5% (or ½ of 1%) PAVA by weight used in RED Pepper. Ball projectiles. 2. 5% PAVA by weight used in 10 X projectiles, Hot. Shot, and SA-4. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course COMPARISON CHART Less Lethal Minimum Safe Weapon Distance Maximum Effective Range Kinetic Impact? On-board Inhibitor? Multiple Effects? Pepper. Ball Projectile 0 ft. 150 ft. for Area Saturation Yes PAVA Powder Yes Aerosols 3 ft. 12 to 35 ft. No CN, CS, OC, PAVA No Impact Munitions 3 -50 ft. 30 -150 ft. Yes Some Taser 0 ft. 0 -25 ft. No Electricity No FN 303 3 ft. 150 -250 ft. Yes OC Powder ? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL ADVANTAGES • Non-Lethal ¤ Thousands of actual uses– No deaths or serious injuries No lawsuits • Flexible Escalation of Force ¤ Chemical agent exposure Kinetic impact • Effective when suspect is hidden or not in view • Safe at Point-Blank Range • Accurate—No Recoil • High Capacities • Realistic training ¤ No formal range required © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL ADVANTAGES • Multiple types of rounds • Psychological effects ¤ Suspect unsure – Large barrel – Firing sound Video • Measurable and specific targeting ¤ Controlled application – Specific area saturation • Fewer officers can control large numbers of suspects • Quick recovery from PAVA powder • Can be used to deny access or egress to specific areas • Ease of operation © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL LIMITATIONS • Dedicated system ¤ Training/Policy issues • May not work on heavily clothed or padded suspects • PAVA, like all other chemical agents, may not work on certain persons ¤ Mentally ill, drug abusers, alcoholics ¤ Enraged, highly emotional, focused • Potential for misuse due to high rate of fire and increased capacities • Staged system—not always available © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL APPLICATIONS The flexibility of the Pepper. Ball® system is one of its greatest attributes. Armed Attacker Vehicle Standoff Barricaded Suspect Drug Labs Suicide-by-Cop High-Risk Warrants Civil Disobedience Vessel Interdiction Area Denial VIP Protection Prison/Jail Riots Event Security Building/Field Searches Animal Control Border Security Tactical Training © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL APPLICATIONS VIDEO Video © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 3 REVIEW Quick Quiz • Name the 2 primary Pepper. Ball effects • What is PAVA? • What is the maximum distance for area saturation? • What are 3 advantages and 2 limitations of the Pepper. Ball system? • Name 5 applications for the Pepper. Ball system © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 4 – PROJECTILES Module Objectives • Identify the 6 projectile types by color code and usage. • List the correct deployment distances for each of the 6 projectiles. • Name the projectile type that is not designed for use on humans. • Describe the kinetic impact force of red rounds. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PROJECTILE SPECIFICATIONS • Hard, plastic frangible (breakable) sphere • Weight = 3 grams • Velocity envelope = 300 to 350 fps (feet per second) • Kinetic impact = 10 to 12 ft. /lbs. of energy ¤ Compare to Bean Bag impact = 120 ft. /lbs. • Operational Temperature range = Minus 30° to plus 150° degrees Fahrenheit Shelf life of PAVA rounds is 3 years. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PROJECTILE TYPES RED PAVA Powder Chemical Agent/ Kinetic Impact RED/BLACK 10 X 5% PAVA Chemical Agent/ Kinetic Impact PURPLE Inert Scented Powder Kinetic Impact/ Training CLEAR Water Kinetic Impact/ Training GREEN Dye Marker Kinetic Impact/ Mark Suspects WHITE Glass Shattering Vehicle/ Building Glass © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course ACCURACY/BALLISTICS RED Individual 0 -60 ft. Area Saturation to 150 ft. 10 -12 ft. lbs energy RED/BLACK 10 X Same as RED PURPLE Individual 0 -60 ft. 10 -12 ft. lbs. energy No Recoil 7 -9 inch groups Older powder projectiles distance = 30 ft. CLEAR Individual 0 -30 ft. 10 -12 ft. lbs. energy GREEN Individual 0 -30 ft. 10 -12 ft. lbs. energy WHITE Vehicle/Building 0 -30 ft. Not Applicable © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 4 REVIEW Quick Quiz • Name the 6 projectile types by color code and usage. • What are the correct deployment distances for each of the 6 projectiles? • What projectile is not designed for use on humans? • Compare the kinetic energy of Pepper. Ball projectiles to bean-bag rounds. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 5 – AIR FILL PROCEDURES Module Objectives • Describe 3 advantages of high -pressure air over CO 2. • Identify the required DOT HPA mandated inspections. • Identify the recommended maximum/minimum air pressure for filling HPA bottles. • Describe proper SCUBA tank storage when not in use. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course HIGH-PRESSURE AIR COMPONENTS • High Pressure Air (HPA) • HPA most practical for L. E. ¤ Readily available/cheaper ¤ Easily transportable ¤ Maintains consistent velocity ¤ Less affected by temperature ranges • 20 -30 13 cu. in. bottle fills per SCUBA tank ¤ When filled to 3000 psi (MAXIMUM!) ¤ Recharge SCUBA tank when fills less than 1500 psi © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TEMPERATURE EFFECTS ON HPA COMPONENTS • Generally, temperature effects on Pepper. Ball HPA bottles will be minimal. • An increase of 1 degree F will result in an additional 5 psi in the bottle or tank. ¤Example: HPA Bottle filled to 2500 psi at 70°F will expand to 2600 psi at 90°F. • Pressure will decrease at same rate if temperature goes down. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course DOT HPA INSPECTION REGULATIONS • HPA SCUBA tank and 48 cu. in. (and larger) bottle required inspections ¤ Annual visual inspection (VIP) ¤ Every 5 years Hydrostatic inspection • 13 cu. in. bottle inspection exemption (diameter=1. 97 inches) ¤ Requalification not required per the note under table 1 in 49 CFR part 180. 205. The note reads, "Any cylinder not exceeding two (2) inches in outside diameter and less than two (2) feet in length is exempt from volumetric (hydrostatic) expansion testing. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course HPA BOTTLE NOMENCLATURE Bottle O-ring Over-pressure Relief Valve Screw Threads Fill Nipple Dust Cap Pressure Gauge HPA = High-Pressure Air 3000 psi max pressure © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course FILL STATION NOMENCLATURE Fill Adapter Compression Knob Scuba Tank O-ring Main Valve Pressure Relief Valve Quick-Release Fitting (O-ring inside) © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course AIR FILL SETUP & PROCEDURES • Inspect SCUBA or SCBA tank Video ¤ Check O-ring • Attach Fill Adapter to HPA tank ¤ Orient “This Side Up” ¤ Hand-tighten compression knob. Do not over-tighten • Always wear eye protection or turn head to side when filling HPA bottles © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SCUBA STORAGE • SCUBA tanks and HPA bottles should never be stored empty. Store the cylinder with a slight positive pressure, approximately 20 – 100 psi. • When not filling HPA bottles, SCUBA tanks should be stored on their side to prevent accidental valve damage and internal moisture concentration buildup. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 5 REVIEW Quick Quiz • What are 3 advantages of high-pressure air over CO 2? • What are the required DOT HPA mandated inspections? • What is the recommended minimum air pressure for filling HPA bottles? • How should SCUBA tanks be safely stored when not in use? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 6 – LAUNCHER OPERATIONS Module Objectives • Demonstrate the safe loading, unloading and operation of Pepper. Ball launchers. • Identify the major component parts of each launcher. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course CUSTOM CARBINE/SX/TX LAUNCHERS Carbine • Air Powered: 3000 psi HPA bottle Carbine-SX Carbine-TX • Action: Semi-auto • Capacity: 160 rounds gravity-fed hopper • Length: 19. 63 inches • Weight: 2. 9 lbs. (without bottle) • Firing Rate: 8 rounds per second © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course CUSTOM NOMENCLATURE Feed Elbow Charging Handle Rear Sight Front Sight Trigger Barrel Velocity Adjustment Screw Safety HPA Adapter Vertical Grip Air Line © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TAC 700 LAUNCHER • Air Powered: 3000 psi HPA air bottle • Action: Electronic trigger with selectable mode of fire ¤Semi-, Three round burst, Full-automatic • Capacity: 200 rounds with auto-feed hopper • Length: 20 inches • Weight 3. 5 lbs • Firing Rate: Selectable from 3 to 12 rounds per second © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TAC 700 NOMENCLATURE Hopper Cocking Handle Front Sight Rear Sight Safety Barrel Trigger Support Bracket HPA Forward Adapter Lower Receiver © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course FLASHLAUNCHER • CO 2 powered • Length: 11. 25 inches • Fires standard Pepper. Ball • Laser sight plus 100 lumen projectiles light • Maximum range: 30 feet • Weight: 2. 2 lbs • Separate training DVD recommended © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SA-4 LAUNCHER • Four projectiles per magazine • Maximum range: 30 feet • Launches Pepper. Ball® Impact. Plus™ projectiles with approximately 20 ft. lbs. of kinetic impact. • Uses 9 v battery for power, no high pressure air required • Weight: 14 ounces • Dimensions: 6 in. x 6 in. • Separate training DVD recommended for SA-4 © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SA-8 LAUNCHER • 8 shot capacity • Uses CO 2 cartridge • Spare magazine can be kept ready • Ambidextrous Safety • Weight: 2. 7 lbs • Dimensions: 11” x 8” • Maximum range: 35 feet • Operational temp range: 37 F-120 F © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course HOTSHOT PERSONAL PROTECTION DEVICE • Single shot • Uses 5% PAVA formulation • Maximum range: 12 feet • Weight: 3. 4 ounces • Dimensions: 1 in. x 6 in. • Operational temp range: 34°F-120°F © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SA 200 LAUNCHER-Discontinued 2006 Air Powered: 3000 psi HPA bottle Action: Semi-auto Capacity: 160 rounds Gravity-fed hopper Length: 33 inches Weight: 3. 5 lbs. Firing rate: 6 rounds per second © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course SA 10 -NX LAUNCHER-Discontinued 2008 • • • CO 2 Powered: 12 gram cartridge Action: Semi-auto Capacity: 10 rounds (plus 1 in chamber) Length: 13. 5 inches Weight: 2. 6 lbs. Firing rate: 6 rounds per second © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 6 REVIEW Quick Quiz • Demonstrate the safe loading, unloading and operation of Pepper. Ball launchers. • Name the major component parts of each launcher. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 7 – USE OF FORCE Module Objectives • Identify department issues related to using Pepper. Ball systems. • Identify the primary consideration when facing a lethal-force situation. • Identify 3 different force option levels when using the Pepper. Ball system. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course AGENCY USE of FORCE CONSIDERATIONS 1. Where does Pepper. Ball fit in your Use of Force Policies? 2. What reports are required when Pepper. Ball is deployed? 3. Who needs to be notified when Pepper. Ball is deployed? 4. Who is authorized to deploy Pepper. Ball? 5. Who is going to train your Pepper. Ball operators? 6. What decon or medical policy will be followed? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PEPPERBALL FORCE OPTIONS Officer Presence with Pepper. Ball Direct Impact Reapplication Direct Impact Verbal Commands Point Pepper. Ball Launcher at Suspect Area Saturation © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course DEADLY FORCE • Officer Safety is the primary consideration when facing a potentially lethal threat. • Do not shoot at the head, neck or spine unless a deadly force situation exists and the use of force is within Department policy. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course USE OF FORCE–PRIVATE SECURITY Private Security (Laws vary by State) • Cannot use Pepper. Ball in offensive manner (in some States). • May only be used to defend or protect themselves or others from harm or bodily injury. • May not use to protect property. • Must have chemical agents card in possession (in some States). • Are held to a higher standard than private citizens regarding chemical agent usage. • Some special contracts (usually with public entities or banks) may allow for offensive use. • Find out what laws apply in your State. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 7 REVIEW Quick Quiz • Name 2 department issues related to using Pepper. Ball systems. • What is the primary consideration when facing a lethal-force situation? • List 3 different force option levels when using the Pepper. Ball system. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 8 – TARGETING & TACTICS Module Objectives • Identify key considerations when deploying Pepper. Ball. • Identify alternate target areas on heavily clothed suspects. • Describe 2 considerations when targeting individuals. • Identify the importance of tactical planning and backup options when deploying Pepper. Ball. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course PROJECTILE TARGETING CONSIDERATIONS Projectile Frangibility • Suspect’s clothing is key consideration. • May not break on suspects wearing heavy jacket, multiple layers, or loose-fitting clothing. • Adjust aim point and target shins, knees, and large muscles of legs. • Alternately, target hard objects near suspect. ¤ Walls, ceilings, automobiles, ground © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TARGETING • Anticipate suspect lowering head • Target from upper torso down ¤ Recommend 6 o’clock hold with front sight of launcher • Verbalize commands • Use surrounding objects ¤ Walls, ceilings, roof line ¤ Ground, automobiles • Justify each use of force ¤ Impact on suspect versus area saturation ¤ Follow Department guidelines regarding Minors, Elderly, and Pregnant Females. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TACTICS • Chemical Agent Effectiveness ¤ 14 -16% of the population is not affected or is affected differently when exposed to chemical agents • Have a plan before approaching suspect • Maximize safe distance/ reactionary gap • If situation allows, wait for cover officers • Communicate intentions to other officers • ALWAYS have a back-up plan © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course DEPLOYMENT ENVIRONMENTAL ISSUES • Wind ¤ Primary reason for ineffectiveness of powder ¤ Can be used to advantage during individual targeting and area saturation • Rain ¤ Light or moderate rain won’t affect performance ¤ Heavy rain may reduce effectiveness of powder • Snow ¤ May prevent projectiles from breaking during area saturation • Ventilation Systems (indoor) © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 8 REVIEW Quick Quiz • Name 2 key environmental considerations when deploying Pepper. Ball. • Describe 2 tactical concerns when targeting individuals. • List alternate target areas on heavily clothed suspects. • When should backup plans be discussed with other officers? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 9 – KINETIC EFFECTS & DECONTAMINATION Module Objectives • Identify 3 types of injuries that are consistent with Pepper. Ball deployment. • List the 2 main methods of decontamination. • Identify Department policy regarding medical aid and evaluation. • Recognize crosscontamination issues when deploying Pepper. Ball. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course KINETIC EFFECTS VIDEO Injury Types • Bruising • Abrasions • Welts • Follow your Department’s policy regarding medical response and evaluation. Video © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course DECONTAMINATION • Begin decontamination after suspect is controlled and in custody • Fresh Air & Cool Clean Water • Keep suspect calm • Reassure suspect • Effects are temporary • Look for unusual reactions ¤ Monitor for distress, coherence and respiration ¤ If in doubt, summon medical aid • Follow Department policies © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course CROSS-CONTAMINATION • Application of any chemical agent usually results in crosscontamination of officers. • If suspect is controlled or responding to verbal commands, wait to allow for dissipation of chemical agents. • Waiting a few extra seconds prior to handcuffing can help minimize cross-contamination. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course POST-DEPLOYMENT ISSUES Sudden In-Custody Death (Agitated/Excited Delirium) • Warning Signs ¤ Profuse Sweating/Overheated ¤ Partially Clothed ¤ Under the Influence ¤ Bizarre/Irrational Behavior ¤ Extremely Violent/Strong ¤ Incoherent/Unresponsive ¤ Unaffected by Chemical Agents • Monitor/observe suspect carefully • If in doubt, summon medical aid • Follow Department policies © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 9 REVIEW Quick Quiz • Name 3 types of injuries that are consistent with Pepper. Ball deployment. • List the 2 main methods of decontamination. • Identify Department policy regarding medical aid and evaluation. • Identify one method to minimize cross-contamination. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 10 – MAINTENANCE Module Objectives • Identify the key differences between periodic and annual maintenance. • Review primary maintenance actions on launchers • Perform periodic maintenance on an HPA bottle. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MAINTENANCE TIPS General Maintenance Tips • Only use Pepper. Ball or paintball lubricant. Do not use solvents. • Do not get lubricant in the launcher barrels or breech • KEEP INSIDE OF BARRELS DRY!!!!! • Lubricate the HPA bottle O-ring and threads whenever the O-ring is replaced or the bottle is removed from the launcher. • Clean barrels with dry swab. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course LAUNCHER-SPECIFIC MAINTENANCE SA 200 • Lubricate O-rings on front and rear bolt, and 2 attachment points on linkage arm. CUSTOM CARBINE • Lubricate O-ring on rear bolt and front bolt. TAC 700 • Replacement of electronic trigger battery. (see video) © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TIPS & TRICKS • When removing HPA bottle from launcher, always take it all the way off. Never unscrew the bottle part way then screw it back on as this can cut the bottle O-ring. • Tape a plastic baggie or envelope containing spare O-rings for the tank, HPA bottle and fill adapter to the side of the SCUBA tank. • Put a small amount of Lithium grease on the HPA bottle threads to ease resistance when attaching and removing the bottle. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TIPS & TRICKS • Use fingertips to push firmly on the center of the hopper lid and listen for distinct "snap" to ensure lid is securely closed. • If rounds fail to feed properly, stay on target and flick launcher from side-to-side. • High and low shooting angles may cause failure to feed projectiles. • After emptying the hopper, turn the launcher completely upside down to ensure that no projectiles are left in the feed elbow. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 10 REVIEW Quick Quiz • Identify the key differences between periodic and annual maintenance. • Perform periodic maintenance on an HPA bottle. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 11 – MANUFACTURER RECOMMENDATIONS Module Objectives • Identify the suspect no-target zones for Pepper. Ball deployment. • Identify the time period for instructor recertification. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course DEPLOYMENT RECOMMENDATIONS • Pepper. Ball® Systems should only be fired by trained personnel. • Pepper. Ball® projectiles generally should not be targeted at a person’s throat, face, or eyes. The base of the neck and the spine should also be avoided. • Always follow your agency’s Use of Force policies when deploying Pepper. Ball® Systems. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course TRAINING RECOMMENDATIONS • Agency determines qualifying course of fire. • Operators fire between 20 and 50 rounds. • Drills to cover the use of the different types of projectiles used by the department. • Operator annual qualification course of fire. Include shooting that encompasses potential uses such as shooting from towers, shooting through food slots, etc. • Cover applicable laws, policies, procedures, rules, regulations & updates. © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course INSTRUCTOR CERTIFICATION • PTI recommends that each agency have at least one certified Pepper. Ball instructor. ¤ Authorized to instruct agency personnel only • Recertification ¤ Recommended every 2 years. • Questions can be answered on website: ¤ www. pepperball. com © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MODULE 11 REVIEW Quick Quiz • Identify the suspect no-target zones for Pepper. Ball deployment. • How long is the instructor certification valid? © 2009 Pepper. Ball Technologies Inc.

Instructor Certification Course MAINTENANCE, ARMORER & UPGRADE KITS www. pbpartsdepot. com PBParts. Depot offers volume discount pricing for Pepper. Ball® SA 200, Custom Carbine and TAC 700 maintenance, armorer and upgrade kits. (PBParts. Depot is not associated with Pepper. Ball Technologies, Inc. ) © 2009 Pepper. Ball Technologies Inc.