TECHNOL CORPORATE JASS 2006 Management Course St Petersburg

TECHNOL CORPORATE JASS 2006 Management Course St. Petersburg April 8 -April 10, 2006 Helmuth Benesch Siemens AG Corporate Technology Software and Engineering Otto-Hahn-Ring 6 81739 München – Germany phone: ++49 89 636 -46666 fax: ++49 89 636 -44424 helmuth. benesch@siemens. com © Siemens AG, CT SE HT, H. Benesch, 23. 05 1

TECHNOL CORPORATE JASS 2005 Management Course • Management Techniques • Visualization • Presentation • Moderation © Siemens AG, CT SE HT, H. Benesch, 23. 05 2

TECHNOL CORPORATE Visualization • Goals • Fundamentals • Key Questions • Media and Design Elements • Arrangement and Logic • Preparing the Content © Siemens AG, CT SE HT, H. Benesch, 23. 05 3

TECHNOL CORPORATE Goals • • to focus the receivers‘ attention, to involve observers, to lessen the amount of speaking required, to give the audience orientation aids, to make information easy (or easier) to grasp, to emphasize crucial points, to expand on and supplement what has been said, • to promote assimilation, • to encourage comments © Siemens AG, CT SE HT, H. Benesch, 23. 05 4

TECHNOL CORPORATE Fundamentals … planning a visualization, … building blocks of a visualization, … rules for composing a visualization © Siemens AG, CT SE HT, H. Benesch, 23. 05 5

TECHNOL CORPORATE Key Questions • What do I want to represent? (content) • What is the purpose of the presentation? (goal) • Whom do I want to inform or convince? (target group) © Siemens AG, CT SE HT, H. Benesch, 23. 05 6

TECHNOL CORPORATE Media & Design Elements Media • packing paper and pin board • flip chart paper and flip chart stands • transparent foil and overhead projector • power point and beamer Design Elements • text • free-style graphics and symbols • diagrams © Siemens AG, CT SE HT, H. Benesch, 23. 05 7

TECHNOL CORPORATE Design Element „Text“ Legibility write legibly adhere to reading conventions Intelligibility (clarity, clearness) simplicity outline / order brevity / conciseness additional stimulae © Siemens AG, CT SE HT, H. Benesch, 23. 05 8

„Free-style Graphics“ CORPORATE TECHNOL Design Element © Siemens AG, CT SE HT, H. Benesch, 23. 05 9

TECHNOL CORPORATE Design Element „Standard Symbols“ $ € % © Siemens AG, CT SE HT, H. Benesch, 23. 05 10

TECHNOL CORPORATE Design Element „Non-standard Symbols“ © Siemens AG, CT SE HT, H. Benesch, 23. 05 11

TECHNOL CORPORATE Design Element „Diagrams“ • lists and tables • graphs • column charts • circle or pie diagrams • structure charts / “organigrams” • flow charts / arrow diagrams © Siemens AG, CT SE HT, H. Benesch, 23. 05 12

TECHNOL CORPORATE Design Element „Lists and Tables“ Nr. Required Interfaces 1 2 3 4 5 6 7 8 9 10 11 Monitor Terminal Monitor Administration routine Monitor Partner computer DCM DCAM Administration routine User program Transmit routine Receive routine Rec. Control Unit User program Test program Terminal EDT Proc. Terminal S Interface Efforts Weight 1. 5 2. 0 0. 5 1. 0 0. 5 0. 8 0. 6 0. 3 1. 0 0. 5 Efforts 17. 25 MD 23. 00 MD 5. 75 MD 11. 50 MD 5. 75 MD 9. 20 MD 6. 90 MD 3. 45 MD 11. 50 MD 5. 75 MD 118 MD © Siemens AG, CT SE HT, H. Benesch, 23. 05 13

TECHNOL CORPORATE Design Element „Graph“ 1990 IV I II 199 1 1992 III IV I I IV 1992 III II I IV III 1991 II I 1990 © Siemens AG, CT SE HT, H. Benesch, 23. 05 14

TECHNOL CORPORATE Design Element „Column Chart“ © Siemens AG, CT SE HT, H. Benesch, 23. 05 15

TECHNOL CORPORATE Design Element „Circle or Pie Diagram“ Acceptance Initiative 3% Study 3% 29 % System Integration and Testing 7% 13 % Project Planning 20 % Design 25 % Implementation Development Costs per Phase © Siemens AG, CT SE HT, H. Benesch, 23. 05 16

TECHNOL CORPORATE Design Element „Structure Chart“ My. Company R&D Sales Development © Siemens AG, CT SE HT, H. Benesch, 23. 05 17

TECHNOL CORPORATE Design Element „Flow Chart“ Component Code Component Specification Component Description Design Specification Component Test Specification Test Data © Siemens AG, CT SE HT, H. Benesch, 23. 05 18

TECHNOL Arrangement & Logic CORPORATE • • symmetry alignment rhythm dynamics © Siemens AG, CT SE HT, H. Benesch, 23. 05 19

TECHNOL CORPORATE Tips on Designing Posters • Whenever possible use no more than three colors per representation! • Create blocks; group contextual units (also) by displaying them in close proximity to one another! • Always use the same color and shape for related subjects! • Stress important parts, for instance by using red or by using a frame, underlining or cross-hatching! • (Also) use empty spaces as a design element; leave plenty of open space! • Don’t use abbreviations – write everything out! • Use the stimulating effect of free-style graphics; paint a “picture” of your own! • Whatever you do, avoid perfect representations; images that are too “smooth” seem cold and create distance! • Test your visualization (!) by presenting it to friends or colleagues, and ask them for their opinions! © Siemens AG, CT SE HT, H. Benesch, 23. 05 20

TECHNOL CORPORATE Presentation • Preparing for the topic and the goal • Preparing for the target group • Preparing the content • Preparing the flow • Preparing the organization • Just Do the presentation © Siemens AG, CT SE HT, H. Benesch, 23. 05 21

TECHNOL CORPORATE A thorough preparation leads to • more information, knowledge of details • more personal clarity • the possibility of well-aimed visualization • the chance for a smoothly organized flow of events • the availability of materials as needed • ultimately, greater self-confidence in making your appearance © Siemens AG, CT SE HT, H. Benesch, 23. 05 22

TECHNOL CORPORATE What belongs to a meaningful preparation? • topic • goal • target group • content • flow of events • organization © Siemens AG, CT SE HT, H. Benesch, 23. 05 23

TECHNOL CORPORATE Preparing for the Topic and the Goal • Topic and goal should not be mixed up • The emphasis lies on the goal Topic: Spring retreat of department X Goal: Roadmap for department X dig for hidden goals © Siemens AG, CT SE HT, H. Benesch, 23. 05 24

TECHNOL CORPORATE Preparing for the Target Group • predefined participants here is a number of interested people what is my solution • selection of participants I have a solution who are the interested people © Siemens AG, CT SE HT, H. Benesch, 23. 05 25

TECHNOL CORPORATE Preparing the content 1. Gather and select material 2. Condense 3. Visualize © Siemens AG, CT SE HT, H. Benesch, 23. 05 26

TECHNOL CORPORATE Preparing for the Flow of the Presentation 1. Opening Remarks 2. Main Body 3. Conclusion © Siemens AG, CT SE HT, H. Benesch, 23. 05 27

TECHNOL CORPORATE Prepare the Presentation • Location / Room • Media • Time / Duration /Breaks • Invitation • Handouts for the Participants • Speaker / Substitute © Siemens AG, CT SE HT, H. Benesch, 23. 05 28

TECHNOL CORPORATE Conducting a Presentation Opening - appearance - positive thinking - punctuality Main Body - overview (content & time) - results – but not the flow of the discussion - use your voice - short sentences Conclusion - brief summary / conclusion - avoid phrases like „that‘s it“ - thank the participants © Siemens AG, CT SE HT, H. Benesch, 23. 05 29

TECHNOL CORPORATE After the Presentation Self-Feedback - Goal - Participants - Organization - Media - Discussion Feedback from the participants - Giving feedback - Receiving feedback - Accepting feedback © Siemens AG, CT SE HT, H. Benesch, 23. 05 30

TECHNOL CORPORATE Moderation • Before • During • After © Siemens AG, CT SE

TECHNOL CORPORATE Before the Moderation Prepare in terms of - content - goal - participants - method - collect - select - work - organization - time/date - location - arrangement - media - invitation - personal - physical constitution - mental constitution © Siemens AG, CT SE HT, H. Benesch, 23. 05 32

TECHNOL CORPORATE Performing a Moderation Conclusion Plan Measures Work on a Topic Select a Topic Collect Topics Introduction © Siemens AG, CT SE HT, H. Benesch, 23. 05 33

TECHNOL CORPORATE Moderator = Facilitator Attributes and Attitudes Ø don‘t fight against the group Ø work in accordance with a certain methodology Ø act as an expert on method, not on content (stay neutral) Ø include all participants Ø create a positive working environment Ø disruptions have priority Ø cut off, neutralize personal attacks Ø keep control of the process - time - focus - group © Siemens AG, CT SE HT, H. Benesch, 23. 05 34

TECHNOL CORPORATE After the Moderation • Feedback • Tasks • Next Steps © Siemens

TECHNOL CORPORATE Finale • Thank you very much for your attention • Questions ? • Comments? • Feedback? • Personal conclusion? © Siemens AG, CT SE HT, H. Benesch, 23. 05 36