Technische Universitt Mnchen Your Company Logo Six Sigma

Technische Universität München Your Company Logo Six Sigma Project-Story-Book for the project: name of your project Green-Belt Candidate: your name company e. Mail-adress name of sponsor e. Mail-adress ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 1

Your Company Logo Six Sigma > Instruction >> Layout Template Note: Summarize the key message of this slide in the header (here) and footer (below) … Results § § § 1. 2. 3. Tool-Frame This is the frame for tools, pictures, charts, graphs, tables, … 1. It is not necessary to use exactly the size of these frames other sizes and arrangements are of course permitted. It is important that the key results can be derived from this picture. 2. Please use this template for all of your slides, as far as possible. 3. Purpose of tool … Application area … Important results and details: Indication of specifics and/ or Indication of abnormalities and/ or Indication of priorities Interpretation and implication This is the place for your interpretation of the results. What is important to know? Furthermore, the consequences and implications arising from the results and your interpretation and the next step should be described. ** place for references . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 2

Six Sigma > Instruction >> Checklist for your documentation … . . . and reference for your MBB in the DMAIC phase reviews ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address Your Company Logo ü 3

Your Company Logo Six Sigma > Project-Story-Book Introduction ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 4

Your Company Logo Six Sigma > Personal Introduction Short introduction of Green-Belt candidate, his/ her sponsor and the company Company: Green Belt: Picture of you Sponsor: Picture of your sponsor … if possible with pictures of the candidate, the Sponsor and the website of the company ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address ü 5

Your Company Logo Six Sigma > Personal Introduction Scan of the signed confirmation e. Mail of the project sponsor Scan of the signed confirmation mail of the sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 6

Your Company Logo Six Sigma > Personal Introduction Scan of TUM Lean Six Sigma Yellow Belt Certificate Xy Z… ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 7

Your Company Logo Six Sigma DEFINE Identification and Definition of a Six Sigma Project ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 8

Your Company Logo Six Sigma > Project Introduction Comprehensive presentation of the critical product/ service, its problems and effects … … illustrated by pictures and charts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 9

Your Company Logo Six Sigma > Project Introduction Present your first observations, assumptions, effects and solution ideas … Effects (Z) Company revenue losses Customer compensation claims (C) Company quality costs increased (C) time Customer dissatisfied (S) Problems (Y) Triggering Causes (x). . Root Causes Solutions (S) Cookie taste bad (Q) Cookie delivery 1 w. early (A) Date on calendar wrong (r) Order specification on taste ambiguous (i) Cookie diameter > 10 cm (Q) Cookie ingredients > 50 g waste (C) Cookies shaped variably (m) Ingredients individually determined (m) Chocolate nibbled from ingredients (a) Use cookie blanks (c) Forbid nibbling (e) Cookie energy waste (C) Oven extremely preheated (r) Timer setup wrong (r) Determine correct oven temperature (a) … illustrated in a fault-tree ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 10

Your Company Logo DMAIC > Project-Definition Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject p ut your o b a n o ti informa y b t n e nt mple co Examp le: plea ce exa a l p e r e s Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 11

Your Company Logo Six Sigma DEFINE SIPOC, Voice to Criticals, Project-Charter, Stakeholder Communication ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 12

Your Company Logo DMAIC > SIPOC Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject place re please : e l p m Exa p ut your o b a n o i at y inform b t n e t e con exampl Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 13

Your Company Logo DMAIC > Voice to Criticals >> Summary and details Note: Summarize the key message of this slide in the header (here) and footer (below) … Results t se le: plea p m a x E replace c ur proje o y t u o ab mation r o f n i y b ontent c e l p m exa Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 14

Your Company Logo DMAIC > Voice to Criticals >> Charts Note: Summarize the key message of this slide in the header (here) and footer (below) … Results t r projec place lease re ou about y n o i t a m by infor t n e t n le co examp le: p Examp Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 15

Your Company Logo DMAIC > Project-Charter Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject ple ce exam a l p e r e as p ut your o b a n o ti informa y b t n e cont le: ple Examp Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 16

Your Company Logo DMAIC > Stakeholder Communication Note: Summarize the key message of this slide in the header (here) and footer (below) … please ample: Ex replace roject p r u o y ut tion abo a m r o f in tent by n o c e l examp Interpretation and implication Results . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 17

Your Company Logo DMAIC > Steering-Results of the DEFINE-Steering Define-Steering Tool Application Documentation Introduction, Presentation of Critical Product/ Service ok ok see checklist ref #: Master-Black-Belt Project-Topic ok ok see checklist ref #: Dr. Reiner Hutwelker reiner. hutwelker@tum. de Project-Definition ok ok see checklist ref #: 1 -Jan-2021 SIPOC ok ok see checklist ref #: passed/ failed Vo. C/ Vo. B/ Ct. Q (Voice to Criticals) ok ok see checklist ref #: Sponsor Project-Charter ok ok see checklist ref #: name/ email Stakeholder Communication ok ok see checklist ref #: 1 -Jan-2021 Additonal Notes Comment =$E$4 Decision passed/ failed Only proceed to the next phase after a positive decision of MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 18

Your Company Logo Six Sigma MEASURE Input-Analysis, Process-Mapping/ -Analysis, C&E-Matrix, Data-Collection-Plan, Hypothesis ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 19

Your Company Logo DMAIC > Input-Analysis Note: Summarize the key message of this slide in the header (here) and footer (below) … Results l Examp t r projec u o y t u o ation ab m r o f n i y ntent b o c e l p am lace ex p Interpretation and implication e r e s e: plea . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 20

Your Company Logo DMAIC > Process-Mapping-Analysis Note: Summarize the key message of this slide in the header (here) and footer (below) … t c ur proje o y t u o ab mation r o f n i y tb le: Examp onten c e l p m ce exa se repla plea . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 21

Your Company Logo DMAIC > Process-Mapping-Analysis Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 22

Your Company Logo DMAIC > Process-Mapping-Analysis >> Documentation of 1 st workshop Note: Summarize the key message of this slide in the header (here) and footer (below) … Tool-Frame (Picture of the original workshop flipchart with the Process-Mapping/ -Analysis) Picture(s) of workshop participants in front of workshop results . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 23

Your Company Logo DMAIC > C&E Matrix Note: Summarize the key message of this slide in the header (here) and footer (below) … r out you b a n o i t a le: Examp please project y inform b t n e t n mple co a x e e c repla Results Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 24

Your Company Logo DMAIC > C&E Matrix >> C&E Heatmap Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a x place e ject e r e s a e le: pl our pro y t u o Examp b a mation r o f n i y b Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 25

Your Company Logo DMAIC > Summary of important influence (x) problem (Y) relationships sigma. Guide contains this template: - Hypotheses (Templates) Results Interpretation and implication All entries for x and Y must be immediately understandable for your MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 26

Your Company Logo DMAIC > Data Collection Plan Note: Summarize the key message of this slide in the header (here) and footer (below) … roject please : e l p m a repl p ut your o b a n tio informa y b t n e t ple con m a x e e ac Ex . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 27

Your Company Logo DMAIC > Hypotheses Note: Summarize the key message of this slide in the header (here) and footer (below) … Results 1. 2. project r u o y t u tion abo a m r o f in tent by n o c e l mp ace exa please : e l p m Exa repl 3. Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 28

Your Company Logo DMAIC > Hypotheses Note: Summarize the key message of this slide in the header (here) and footer (below) … Results 1. project r u o y t u tion abo a m r o f in tent by n o c e l mp ace exa 2. please : e l p m Exa repl These templates should be used to facilitate understanding and to formulate additional hypotheses: Relationship-Hypotheses There is a relationship between: x … … and Y Scale Level of x Graphical Representation: Statistical Test: Amount of Chocolate in ingredients Rating of Taste cardinal Scatter Plot Correlation/ Regression … … … There is a difference in: (Y) between: Levels of (x) Scale Level of Y Scale Level of x Graphical Representation: Statistical Test: The taste rating of Cookies Types of Cookies (Vanilla vs. Chocolate) cardinal nominal Box-Plot t-Test/ ANOVA … … … … Difference-Hypotheses sigma. Guide contains this template: - Hypotheses (Templates) Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 29

Your Company Logo DMAIC > Mintab Worksheet Note: Summarize the key message of this slide in the header (here) and footer (below) … Results lease mple: p Exa replace r out you b a n o i t ma by infor t n e co exampl project Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 30

Your Company Logo DMAIC > Steering-Results of the MEASURE-Steering Measure-Steering Tool Application Documentation Input-Analysis ok ok see checklist ref #: Master-Black-Belt Process-Mapping/ -Analysis ok ok see checklist ref #: Dr. Reiner Hutwelker reiner. hutwelker@tum. de C&E-Matrix & -Heatmap / Summary for Sponsor ok ok see checklist ref #: 1 -Jan-2021 Data-Collection-Plan ok ok see checklist ref #: passed/ failed MSA (optional) ok ok see checklist ref #: Sponsor Hypotheses ok ok see checklist ref #: name/ email Data-Worksheet ok ok see checklist ref #: 1 -Jan-2021 Additonal Notes Comment =$E$4 Decision passed/ failed Only proceed to the next phase after a positive decision of MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 31

Your Company Logo Six Sigma Analyse Data Evaluation, Process Performance, Test of Hypotheses, Root Cause Analysis ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 32

Your Company Logo DMAIC > Graphical Evaluation of collected data Note: Summarize the key message of this slide in the header (here) and footer (below) … Results lease mple: p Exa replace r out you b a n o i t ma by infor t n e co exampl project Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 33

Your Company Logo DMAIC > Process Performance >> Control Chart Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 34

Your Company Logo DMAIC > Process Performance >> Process Capability Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 35

Your Company Logo DMAIC > Test of Hypothesis Note: Summarize the key message of this slide in the header (here) and footer (below) … 1. project r u o y t u tion abo a m r o f y in ntent b o c e l p ce exam a l p e r e pleas Interpretation and implication ample: Results Ex . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 36

Your Company Logo DMAIC > Test of Hypothesis Note: Summarize the key message of this slide in the header (here) and footer (below) … 2. project r u o y t u tion abo a m r o f y in ntent b o c e l p ce exam a l p e r e pleas Interpretation and implication ample: Results Ex . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 37

Your Company Logo DMAIC > Test of Hypothesis Note: Summarize the key message of this slide in the header (here) and footer (below) … 3. project r u o y t u tion abo a m r o f y in ntent b o c e l p ce exam a l p e r e pleas Interpretation and implication ample: Results Ex . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 38

Your Company Logo DMAIC > Root Cause Analysis strategy: Combine quantitative statistical results and logical arguments … Root Cause Analysis by Hierarchy Tree Results Cookie Taste bad (Y 1) Problem (Prioritization by: Pareto Diagram, 2 -Sample. Proportion, t-Test, ANOVA or separate hierarchy tree) 2. 1. Cause-Level (Causation by trigger) (intermediate causation) Chocolate-Cookie Taste bad (Y 1 a) 1. between conditions (intermediate causation) Chef ignores the kitchen standards (x 1. 2. 1) 4. Cause-Level Information in recipe exceeds the Chef's capabilities (x 1. 2. 1. 1) n. Cause-Level Manager overestimated the cognitive capabilities of the Chef (x 1. 2. 1. 1. 1) (intermediate causation) (Causation by root cause) or Chef nibbles on Chocolate of ingredients (x 1. 2) Vanilla-Cookie Taste bad ct (Y 1 b) ur proje ut yo o 96, 5% ation ab m r o f n i by ontent c Amount ofm chocolate e l p ce etooxalow (x 1) Chef did NOT nibble on 3. D= 3, 1 grades in Taste between conditions Chocolate of D= 5, 5 grades in Amount ingredients (x 1. 1) 4. 3. Cause-Level Difference Hypothesis Y 1 =/ ≠ Y 2 … (Test: Chi 2, t-Test/ ANOVA) D= 1, 52 grades R 2= se repla le: plea Examp 2. Cause-Level Relationship Hypothesis Y= f(x) (Test: Correlation/ Regression) Problem-Focus The logical links between causes determine the scope of necessary solutions: - or: select both - and: select (at least) one Scale incorrectly calibrated (x 1. 3) Expiry date of ingredients exceeded (x 1. 4) Reality check Chef has grown and Chef has too few now reaches the opportunities to nibble ingredients on the on chocolate (x 1. 2. 3) table (x 1. 2. 2) Body growth is part of the development of young Chefs (x 1. 2. 2. 1) Unchangeable fact of reality Interpretation and implication Manager has restricted the consumption of chocolate (x 1. 2. 3. 1) Too much chocolate is unhealthy for young Chefs (x 1. 2. 3. 1. 1) Develop solutions to - Eliminate, - Adjust or - Circumvent (root) causes Finger pointing … to identify root causes by (statistically confirmed) assumptions about causal relationships ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 39

Your Company Logo DMAIC > Root Cause Analysis >> Documentation of 2 nd workshop optional Note: Summarize the key message of this slide in the header (here) and footer (below) … Tool-Frame (Picture of the original workshop flipchart with the Root-Cause Analysis) Picture(s) of workshop participants in front of workshop results . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 40

Your Company Logo DMAIC > Summary Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject replace e s a e l : p xample p ut your o b a n o i at y inform b t n e t e con exampl E Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 41

Your Company Logo DMAIC > Steering-Results of the ANALYSE-Steering Analyse-Steering Tool Application Documentation Graphical Analysis ok ok see checklist ref #: Master-Black-Belt Process-Capability ok ok see checklist ref #: Dr. Reiner Hutwelker reiner. hutwelker@tum. de Control-Charts ok ok see checklist ref #: 1 -Jan-2021 Statistical Tests of Hypotheses ok ok see checklist ref #: passed/ failed Root-Cause-Analysis ok ok see checklist ref #: Sponsor Comment Decision name/ email 1 -Jan-2021 Additonal Notes =$E$4 passed/ failed Only proceed to the next phase after a positive decision of MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 42

Your Company Logo Six Sigma IMPROVE Development and selection of Solutions, Measures and risk prevention, Implementation ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 43

Your Company Logo DMAIC > Solution-Ideas Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject p ut your o b a n o ti informa y b t n e nt mple co ce exa e repla e: pleas l Examp Unfortunately, Excel sometimes does not display the names of the bubbles, so please supplement them manually. Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 44

Your Company Logo DMAIC > Action-Plan Note: Summarize the key message of this slide in the header (here) and footer (below) … le: Examp please ut your o b a n o i at y inform b t n e t n mple co a x e e c repla project Results Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 45

Your Company Logo DMAIC > FMEA Note: Summarize the key message of this slide in the header (here) and footer (below) … r out you b a n o i t orma e repl : pleas e l p m a x project f nt by in e t n o c mple ace exa E Results Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 46

Your Company Logo DMAIC > Summary Note: Summarize the key message of this slide in the header (here) and footer (below) … Results roject p ut your o b a n o i at y inform b t n e t n mple co ce exa la ase rep e l p : e l xamp E Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 47

Your Company Logo Six Sigma > Project-Story-Book Comprehensive presentation of the improvement of the critical product/ service … … if possible, illustrated by pictures ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 48

Your Company Logo DMAIC > Steering-Results of the IMPROVE-Steering Improve-Steering Tool Application Documentation Solution-Ideas ok ok see checklist ref #: Master-Black-Belt Do. E (optional) ok ok see checklist ref #: Dr. Reiner Hutwelker reiner. hutwelker@tum. de Action-List ok ok see checklist ref #: 1 -Jan-2021 FMEA ok ok see checklist ref #: passed/ failed Comment Decision Sponsor name/ email 1 -Jan-2021 Additonal Notes =$E$4 passed/ failed Only proceed to the next phase after a positive decision of MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 49

Your Company Logo Six Sigma CONTROL Data-Evaluation, Process-Performance, Improvements & Benefits, Process-Management-Plan & Finalisation ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 50

Your Company Logo DMAIC > Evaluation of new collected data Note: Summarize the key message of this slide in the header (here) and footer (below) … 1 a. Results 2. content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Before / After comparison Cookie defect frequencies a. b. 1 b. Before/ After comparison of Cookie Taste rating Interpretation and Implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 51

Your Company Logo DMAIC > Process Performance >> Control Chart Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 52

Your Company Logo DMAIC > Process Performance >> Process Capability Adapt Header and Footer Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 53

Your Company Logo DMAIC > Improvements and Benefits >> Test of Hypothesis Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 54

Your Company Logo DMAIC > Improvements and Benefits >> Test of Hypothesis Note: Summarize the key message of this slide in the header (here) and footer (below) … Results content e l p m a ex replace roject e s a e l p le: p ut your o Examp b a n matio by infor Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 55

Your Company Logo DMAIC > Process-Management-Plan Note: Summarize the key message of this slide in the header (here) and footer (below) … t r projec lease mple: p Exa replace ou about y n o i t a m by infor t n e co exampl Results Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 56

Your Company Logo DMAIC > Process-Management-Plan >> Reaction-Plan optional Note: Summarize the key message of this slide in the header (here) and footer (below) … Detail of or complete reaction plan for the treatment of deviations in the process Results Interpretation and implication . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 57

Your Company Logo DMAIC > Improvements and Benefits >> Financial and Other Benefits Note: Summarize the key message of this slide in the header (here) and footer (below) … Interpretation and Implication roject p ut your o b a n o i at y inform b t n e t n mple co ce exa la ase rep e l p : e l Examp . . . in one or two easy-to-understand statements for Six Sigma non-experts ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 58

Your Company Logo DMAIC > Review and Outlook Lessons learned Interpretation and implication roject p ut your o b a n o i at y inform b t n e t n mple co ce exa la ase rep e l p : e l Examp Potentials for further improvements ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 59

Your Company Logo DMAIC > Steering-Results of the CONTROL-Steering Control-Steering Tool Application Documentation Graphical Analysis ok ok see checklist ref #: Master-Black-Belt Process-Capability ok ok see checklist ref #: Dr. Reiner Hutwelker reiner. hutwelker@tum. de Control-Charts ok ok see checklist ref #: 1 -Jan-2021 Statistical Test of Improvement ok ok see checklist ref #: passed/ failed Project-Management-Plan ok ok see checklist ref #: Sponsor Summary & Benefits ok ok see checklist ref #: name/ email Lessons Learned ok ok see checklist ref #: 1 -Jan-2021 Additonal Notes Comment =$E$4 Decision passed/ failed Only proceed to the next phase after a positive decision of MBB and Sponsor ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address 60

Your Company Logo Six Sigma End of this Project-Story-Book Six Sigma process improvement methods and tools ©reiner. hutwelker@tum. de Six Sigma Project-Story-Book for: your name and e. Mail-address ü 61