Technical data deck Customer challenges Without strong backup
Technical data deck
Customer challenges Without strong backup & disaster recovery solutions, customers are exposed to risk $1. 25 B to $2. 5 B Average annual cost of downtime for F 10001 $500 K to $1 M Average hourly cost of a critical application failure 1 $100 K Average hourly cost of an infrastructure failure 1 Source: 1: IDC: Dev. Ops and the Cost of Downtime: Fortune 1000 Best Practice Metrics Quantified Common customer challenges… “I need to consolidate vendors and require a partner who can solve my disaster recovery and backup needs under one contract. ” “My infrastructure is extremely complex and features a mix of Linux, VMware, and Windows software. ” “I am looking to take advantage of a hybrid deployment but it is a complicated process to migrate workloads to the cloud. ” “I know the cloud has a number of useful services but it has proven difficult to achieve in reality. ”
Source: Forrester “The State of Business Technology Resiliency Q 2 2014”, May 12, 2014 Te r th er m ris O ro ll er pi ica ls em Ch er id r ro sid in re ak e er ou ts an us io al ic M M um H d m Fi or st qu Ea rth te r in W oo Fl an e ric re lu fa i re fa ilu re lu fa i ur H k e ftw ar or et w so N e er w ar ha rd IT IT w Po Causes of IT “disasters”
Why OMS for Backup and DR? Single Provider Heterogeneous Support Hybrid Built-in Unlocks Azure Services Leverage native, first party backup and disaster recovery from Azure, a trusted cloud service provider Support heterogeneous environments – Hyper-V, VMware, Windows, Linux & physical servers – with Azure’s cross-platform functionality Quickly achieve a hybrid strategy by replicating on-premises workloads to Azure’s availability solutions provide a direct path to the cloud, unlocking the innovation it delivers
Backup and DR powered by OMS Operations Management Suite Log Analytics IT Automation Azure Site Recovery is a customizable disaster recovery solution that gives your customers the means to orchestrate an effective DR plan and ensures that their vital applications are protected. • • Save money by replicating to Azure, rather than a secondary datacenter or service provider Achieve zero-impact disaster recovery drills Improve Recovery-Time-Objectives (RTO) and Recovery-Point-Objectives (RPO) for both planned and unplanned outages Minimize app errors and data loss with application consistent recovery points Backup & DR Security & Compliance Azure Backup This simple and reliable cloud-integrated backup service provides customers with a unified solution to protect their data on-premises and in the cloud and replaces tape to save money and ensure compliance. • • Eliminate tape with economical backups to save money and reduce recovery times Protect Azure Iaa. S virtual machines Lower the management costs of backing up remote/branch offices Protect enterprise workloads including Share. Point, Exchange, SQL Server, and Hyper-V VMs
Disaster Recovery challenges Providing the right recovery solutions
Disaster Recovery solution
Announcing: Enhanced VMware to Azure Do More with Less: Dramatically reduced TCO for the customer Simple to Deploy & Manage: Faster Time to Value with Po. Cs and Production setups Enterprise Grade: First class test failover support and integrated failback, VSphere 6. 0 support and more Available in all Public Azure GEOs today
VMware Site-to-Azure Microsoft Azure Site Recovery Azure Contoso Process Server Config Server Master Target Mobility Service
Features What’s new in this enhancement of ASR? Easy to Setup and Reduced Complexity Dramatically Reduced Total Cost of Ownership Expanded Support for Multi-VM Enterprise-Class Workloads Simple Unified setup and registration of on-premises components No Azure Iaa. S infrastructure components / appliance Highly Available, scale-out Paa. S ASR service, backed by SLA Crash and application consistent replication for Windows and Linux Non-disruptive disaster recovery testing (TFO) Resize source volumes without any impact to ongoing replication Shutdown of source virtual machines during failover ASR-integrated failback experience Collocate Configuration Server and Process Server onpremises or deploy a scaledout configuration Leverage Express. Route to failback without deploying any additional components Failback with Diff-sync support Enterprise-Grade Enhancements Support for v. Sphere 6. 0 Support for RHEL 6. 7 On-demand migration of existing application data to enhanced offering for customers using the legacy offering Support for FQDNs, custom ports, custom install paths Validated to work with highchurn workloads
Customer wins- MITSUI & CO. , LTD. Overview Mitsui conducts business that ranges from product sales, worldwide logistics, financing, and development of major international infrastructure and projects in fields - Iron & Steel Products, IT & Communication Business, Corporate Development Business problem the customer was trying to solve Increased system availability for their multi-cloud platform including AWS & DR implementation for on-premises workloads based on Hyper-V. How our solution was innovative and transformed their business Operational Insights was chosen to monitor servers/applications including SAP on AWS to collect and manage centrally through the unified Operational Insights portal and drive deep insights from the collected data. In addition to monitoring SAP on AWS, Mitsui also deploying DR solution for the on-premises servers on Hyper-V platform to protect them in their own DR site using ASR through dedicated site-to-site VPN. How and why we were able to win the deal; challenges and learnings Mitsui built strong expertise on System Center suite by using it to successfully managing their on-premises servers running multiple business applications including MS 1 st party applications. As they are expanding their deployments to scale into multiple clouds (Private, Azure, AWS) depending on the workloads they needed a single management solution that leverages their existing experience and reduces the overall TCO with business benefits.
Customer win - Indianapolis Motor Speedway Overview The Indy Motor Speedway hosts many large F 1 races, most notably the Indy 500. May '16 will be the 100 th anniversary of the Indy 500 and they are expecting huge crowds and need to scale their environment. Business problem the customer was trying to solve A quote from the CIO sums it up best- ‘We don't want to be in the data center business anymore. We would like to completely move to the cloud so we can get back to what we are good at which is racing cars. ’ How our solution was innovative and transformed their business Our unique position in the hybrid cloud space is allowing them to move to the cloud in stages. They are deploying their 2 nd Stor. Simple to help with migrating the data and they are using Azure Site Recovery to move some of the easier workloads into Azure right away. This is a very important 1 st step on their path to being 100% in Azure. How and why we were able to win the deal; challenges and learnings We were able to win by partnering with them to meet their goals. They have a small team and they were very happy to see the support Microsoft was able to provide them. The time we have spent with them will pay dividends in the long run.
Cloud backup
Protect cloud investments
Cloud backups cost less than tape Annual cost estimates Tape backup ($) Cloud backup ($) Tape Hardware Cost (LTO-5 drive, two additional 1. 5 TB cartridges, five year life cycle) 520 0 On-Premises Backup/Restore Device or Appliance Cost (annualized based on three-year life cycle, including annual maintenance cost) 0 500 to 3, 000 Backup Software License and Maintenance (three servers) 1, 260 0 Break/Fix Maintenance Calls 1, 000 0 Tape Vaulting Services 3, 600 0 2, 400 (30 minutes/day) 240 (1 hour/month) 0 713 to 5, 997 $8, 780 $2, 585 Avg. Administrative Cost ($20/hour) Cloud Backup Service (9 TB/year; $0. 08 -$0. 75/GB/ Month; no deduplication and compression including annualized local backup/restore appliance cost) Total
Customer wins
Guardian Strata ISO 9001 certified strata management company Challenges Sensitive to outages and would be crippled by a disaster Budget constrained Audit/Compliance obligations Pain points Old unsupported technology No backup verification, monitoring or DR capability Limited internal IT skills
Disaster Recovery & Backup Solution overview
Benefits to XCentral Opportunity to sell cost-effective ‘pre-packaged’ enterprise grade DR solutions to SMB market. Less demanding on specialist skillsets. No need to invest in and maintain costly and complex infrastructure in datacenters.
Empired and Large Public Sector Agency Large Public Sector Dept. with Distributed infrastructure Challenge Lack of capacity and DR capability for single DC. Pain points DC maintenance issues (AC/power) Time to execute solution Ability to execute testing and failover
Benefits to Empired How does this change the way Empired monetizes? Increased consulting opportunity Quicker time to market with solution for customer Cloud enabling customers Enabling the move from spiky project type work and moving to recurring revenue Lower cost of operating solution for customer
Operations Management Suite (OMS) Solving the challenges of modern IT in one unified solution Operations Management Suite Log Analytics IT Automation Empower your business with realtime operational insights using integrated search, custom dashboards and solution gallery Automate manual and repeated tasks using runbooks and graphical workflowauthoring tools Backup & Disaster Recovery Quickly implement hybrid cloud and protect your applications and data Security & Compliance Enhance protection of workloads, servers and users with audit, breach analysis, and malware and system update assessments
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Appendix
Top ISV solutions in Disaster Recovery Ruxit Netscaler Dynatrace Ruxit provides fully integrated availability and performance monitoring down to the code level for Microsoft Azure. Dynatrace Ruxit artificial intelligence will tell you the root cause of upcoming issues. Dynatrace Ruxit automatically discovers your application environment without any manual configuration. Citrix Net. Scaler VPX in Azure Marketplace today fully supports Xen. App in Azure and is an all-in-one web application delivery controller. With Citrix Net. Scaler VPX: applications run up-to five times faster, reduce web application ownership costs, optimize the user experience, and make sure that applications are always available. Key Use Cases/ Benefits • From front end, to back end, down to the underlying infrastructure layer • Automatic application environment assessment, moving quicker to the cloud • Dynatrace Ruxit supports Azure’s libraries and provides all the insights Azure clients need • One tool to monitors it all • • Availability: Global Average Deal Revenue: <$25 K Link to App. Catalog Single pane of glass across multiple networks streamlining management Integrates with Azure to provide a fully automated experience Bring speed to configuration and implementation saving time and money Web-based management console lets you view and customize your Chef installation Link to App. Catalog Link to Marketplace
Top ISV solutions in Disaster Recovery v. Thunder ADC Virtual Traffic Manager v 10. 1 A 10 Networks is a leading provider of advanced application networking technologies. Our solutions enable enterprises, service providers, Web giants and government organizations to accelerate, secure and optimize the performance of their data center applications and networks. Brocade Virtual Traffic Manager (v. TM) is a software Application Delivery Controller (ADC) that compliments the Azure Traffic Manager by bringing sophisticated layer 7 traffic management features and techniques like caching, compression and scripting to Azure that will deliver application speed, flexibility and availability. Key Use Cases/ Benefits • • Support rapid response to internal/ external needs Programmability ensures scale consistently across domains Enable Pay-as-You-Go Iaa. S for end users Faster application deployment Availability: Global Average Deal Revenue: $17 K Link to App. Catalog Link to Marketplace Key Use Cases/ Benefits • Fully featured ADC that has been built for the cloud • Granular control of your application traffic • Robust, Dependable and Secure Applications Availability: Global Average Deal Revenue: $10 K/quarter Link to App. Catalog Link to Marketplace
Supported applications Hyper-V Workload Site-to-site Supported and certified by workload team VMware Site-to-Azure Site-to-site Site-to-Azure Supported – Tested by Microsoft AD, DNS Infrastructure Web Apps IIS *SAP site-to-Azure for unclustered setups SQL **Exchange 2013 non-DAG setups SCOM ***Oracle Stand-alone – Oracle Data Guard based solution coming soon Share. Point SAP* Exchange** Remote Desktop/VDI (Excluding Horizon) Linux (OS & Apps) Dynamics Oracle*** Windows File Server AX CRM COMING SOON
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