Technical Communication A Practical Approach Chapter 9 Presentations

Oral Communication n Presentations and Your Career Guidelines for Preparation and Delivery Guidelines for

Presentations and Your Career n The ability to speak well can lead to success

Guidelines for Preparation and Delivery n n n Know Your Listeners Use the Preacher’s

Guidelines for Preparation and Delivery n n Avoid Filler Words Use Rhetorical Questions Maintain

Guidelines for Presentation and Delivery n Know Your Listeners n n Can be easily

Guidelines for Presentation and Delivery n Use the Preacher’s Maxim: “First you tell ‘em

Guidelines for Presentation and Delivery n Stick to a few main points n n

Guidelines for Presentation and Delivery n Practice, Practice n n n Practice before a

Guidelines for Presentation and Delivery n Avoid Filler Words n n Use pauses to

Guidelines for Presentation and Delivery n n Maintain Eye Contact Use Appropriate Gestures and

Guidelines for Presentation Graphics n n n Discover Listener Preferences Match the Graphics to

Guidelines for Presentation Graphics n n n Leave Graphics Up Long Enough Avoid Handouts

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Technical Communication A Practical Approach: Chapter 9: Presentations n n William Sanborn Pfeiffer Kaye Adkins

Oral Communication n Presentations and Your Career Guidelines for Preparation and Delivery Guidelines for Presentation Graphics Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 2 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Presentations and Your Career n The ability to speak well can lead to success for your and your organization… n n n Getting hired Getting and keeping customers Contributing to your profession Contributing to your community Getting promoted Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 3 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Preparation and Delivery n n n Know Your Listeners Use the Preacher’s Maxim Stick to a Few Main Points Put Your Outline on Cards or Paper Practice, Practice Speak Vigorously and Deliberately Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 4 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Preparation and Delivery n n Avoid Filler Words Use Rhetorical Questions Maintain Eye Contact Use Appropriate Gestures and Posture Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 5 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n Know Your Listeners n n Can be easily distracted and impatient Learn all you can about the group Identify decision makers Speak to the lowest level of technical expertise Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 6 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n Use the Preacher’s Maxim: “First you tell ‘em what your’e gonna tell ‘em, then you tell ‘em, and then you tell ‘em what you told ‘em. ” n n n Abstract: State the purpose and outline the speech Body: Discuss the points mentioned in the introduction Conclusion: Review the main points Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 7 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n Stick to a few main points n n Organize in groups of three Put Your Outline on Cards or Paper n n n Use notes for occasional reference Don’t memorize your speech Be extemporaneous Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 8 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n Practice, Practice n n n Practice before a mirror Use an audio recording Use a live audience Use a video recording Speak Vigorously and Deliberately n n Enthusiasm, care, and attention Appropriate emphasis on words and phrases Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 9 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n Avoid Filler Words n n Use pauses to your advantage Practice with a recorder Ask for help from others Use Rhetorical Questions n n n Ask questions to get listeners thinking about a topic Use as attention getters Use as transitions Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 10 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation and Delivery n n Maintain Eye Contact Use Appropriate Gestures and Posture n n Hands and fingers emphasize major points Stand straight , without leaning on the lectern Step from behind lectern on occasion Point toward visuals on screen or charts Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 11 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation Graphics n n n Discover Listener Preferences Match the Graphics to the Content Keep the Message Simple Consider an Alternative to Bulleted Lists Use Colors Carefully Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 12 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.

Guidelines for Presentation Graphics n n n Leave Graphics Up Long Enough Avoid Handouts Maintain Eye Contact While Using Graphics Include All Graphics in Your Practice Sessions Plan for Technology to Fail Technical Communication Fundamentals 1 st Edition W. S. Pfeiffer and K. Adkins 13 © 2011 Pearson Higher Education, Upper Saddle River, NJ 07458. • All Rights Reserved.