Tech Talks on Tuesdays at Two Clemson University

Tech Talks on Tuesdays at Two @ Clemson University Laurie Sherrod, Teaching & Learning Services laurie@clemson. edu http: //www. clemson. edu/~laurie http: //www. clemson. edu/ccit http: //connect. clemson. edu/techtalks

Issue or Problem How do we reach users as conveniently as possible?

Training Roadblocks • • • Schedules Time Location Remote Users Getting the word out

Solution Tech Talks on Tuesdays at Two

Ideas • Online – Adobe Connect • Web site portal • Tech Talks on Tuesdays at Two • Open to all • Keep it short • Record sessions and post • Powerpoint / Screen Sharing • Topics • Survey

Planning • • Adobe Connect Lobby Adobe Connect Rooms Adobe Connect Settings/Instructions Web Pages Topics Headsets Practice Partner

d on Lessons Learned W e ul rf i a de ! An ever evolving project! • Tiny classes – Emails! • Audio problems – Settings! • Video problems – Settings! • Oops – – Wireless Screen Sharing Lobby Record

Lobby Planted 120 Tulip bulbs Only 60% came up first year 14% returned following year Planted 50 Daffodil bulbs 90% came up first year 115% returned on second year

Lobby 2

Instructor’s Room

Shared Powerpoint

Survey

Spring 2010 Topics

Other Uses • • Mail server overload! Electronic portfolios Quickie helpdesk solutions i. Phone

Solution Problems Solved • • Available to all No travel time Graceful exit Resource management