TEAMWORK 1 Learning Styles Concrete Experience Active Experimentation

TEAMWORK 1

Learning Styles Concrete Experience Active Experimentation Reflective Observation Abstract Conceptualisation 2

Exercise Get into your project team ¡ Share your learning styles ¡ Discuss how best to work together ¡ 3

Understanding Groups ¡ ¡ Two or more interacting and interdependent individuals who come together to achieve particular goals. Formal groups l Work groups defined by the organization’s structure that have designated work assignments and tasks. ¡ ¡ Appropriate behaviors are defined by and directed toward organizational goals. Informal groups l Groups that are independently formed to meet the social needs of their members. 4

Stages in Group Development ¡ Forming l ¡ Performing l Storming l ¡ Members join and begin the process of defining the group’s purpose, structure, and leadership. ¡ Intragroup conflict occurs as individuals resist control by the group and disagree over leadership. Norming l Close relationships develop as the group becomes cohesive and establishes its norms for acceptable behavior. ¡ A fully functional group structure allows the group to focus on performing the task at hand. Adjourning l The group prepares to disband is no longer concerned with high levels of performance. 5

Stages of Group Development 6

Advantages of Using Teams ¡ ¡ Teams outperform individuals. Teams provide a way to better use employee talents. Teams are more flexible and responsive. Teams can be quickly assembled, deployed, refocused, and disbanded. 7

Characteristics of Effective Teams 8

Characteristics of Effective Teams ¡ Have a clear understanding of their goals. ¡ Are unified in their commitment to team goals. ¡ Have competent members with relevant technical and interpersonal skills. ¡ Have good communication systems. ¡ Possess effective negotiating skills ¡ Have appropriate leadership ¡ Have both internally and externally supportive environments ¡ Exhibit high mutual trust in the character and integrity of their members. 9

How to Work In Team Set goals ¡ Agree on rules ¡ Communicate: Share, listen, integrate, … ¡ Respect each other ¡ Perform: Do your part/ help others/ ask for support ¡ Develop trust ¡ 10

SUMMARY AND CONCLUSION ¡ ¡ ¡ Work is becoming more complex, which requires a group or team effort Teams are groups where members with complementary skills hold themselves mutually accountable for team performance Building effective groups and teams requires knowledge of task/technology, people, formal organization arrangements and group culture 11

Video: Johnsonville Sausage How did the CEO set up teamwork in Johnsonville? ¡ What are the role of team? the roles of middle and top managers? ¡ Why do the teams work well? ¡ 12

COMMON COMPLAINTS ABOUT THE TEAM PROJECT ¡ ¡ ¡ ¡ I am more productive when I work alone. I don’t even like working in a team. I can’t change my schedule to attend team meetings. I do not know what’s going on in my team. I feel like I’m left out of the team. Some of the members did not participate. I am kind of surprised. The report we turned in is different than I expected. We relied on Joe for company info. He did not get it. We’re screwed. 13

Team Exercise Get to your Project Team ¡ Work on the Mountain Survivor exercise (handout in class) ¡ l l Individual: 7 minutes Team: 15 minutes 14