TEAM WORK COMPETENCY Competency First popularized by Boyatzis

TEAM WORK COMPETENCY

Competency • First popularized by Boyatzis (1982) with Research result on clusters of competencies. “A capacity that exists in a person that leads to behaviour that meets the job demands within parameters of organizational environment, and that, in turn brings about desired results. ”

Teamwork competency • Ability to take up joint responsibility at work along with group members thereby accomplishing common goals effectively

Teamwork competency There are five areas of competencies that contributes towards team work competencies: • Resources facilitation competencies (RFC) • Process Facilitation competencies (PFC) • Goal Orientation competencies (GOC) • Synergy Outcome competencies (SOC) • Social Facilitation Effect (SFEC)

Resource facilitation competencies (RFC) • Ability to see self and others as resources and facilitate to use those resources for team targets • Ability to use all the available resources fro team purposes • Ability to link with external agencies and see them as resources for team development and growth

Process Facilitation Competencies(PFC) • Refers to a person’s ability to manage the team processes • All inter-personal competencies such as communication, trust, conflict, leadership, decision making and collaboration contributes towards process competencies

Goal Orientation Competencies (GOC) • Ability to see the big picture • Capable of planning details keeping in mind final target/s • Ability to guide and lead team members on the right tract with intermediary goals and targets

Synergy Outcome competencies (SOC) • Ability to bring in results that are higher than the sum of its member abilities (Can be positive or negative) • 1+1+1=higher than 3

Social Facilitation Effect(SFE) • The tendency for performance to improve or decline in response to the presence of others. • Ability to improve my performance due to the availability of the team members

Teamwork competency A capacity that exists in a person to work with other colleagues and brings in desired results. Is the sum total of a person’s ability towards the job seen in his behaviour of resource facilitation, process facilitation, goal orientation, synergy achievement and social facilitation effect to meet the job requirements and to bring in desired results.

Competency Development Role Identified competencies Assessment result Areas of improvement Action Plan

Conclusion • Inadequate Team competencies – Two options: Ø Develop the competencies within a timeframe Ø Quit the Role • No option other than to perform • HRD function to ensure competencies in each role