Team STEPPS Team Strategies and Tools to Enhance

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Team. STEPPS Team Strategies and Tools to Enhance Performance & Patient Safety Lori Eckenrode

Team. STEPPS Team Strategies and Tools to Enhance Performance & Patient Safety Lori Eckenrode BSN, RNC-OB Stacy Norton M. D. F. A. C. O. G October 3, 2018

Team. STEPPS • Team Strategies & Tools to Enhance Performance & Patient Safety Where

Team. STEPPS • Team Strategies & Tools to Enhance Performance & Patient Safety Where did it come from? Why would you implement? https: //youtu. be/L_o. Xv. Xt. Ql. BA

Phase One: Department Ready • Leaders: OB Hospitalist, Nurse Educator, Department Chair, Department Nursing

Phase One: Department Ready • Leaders: OB Hospitalist, Nurse Educator, Department Chair, Department Nursing Management, OB Rapid Response Team • Location: Family Birth Center & Women’s Care Unit Simulation: High fidelity Low fidelity (in Situ simulation)

Our First STEPPS • Post Partum Hemorrhage – – Cart Staff Education Bakri Education

Our First STEPPS • Post Partum Hemorrhage – – Cart Staff Education Bakri Education Simulations

Phase Two: Formal Training and a Plan • Pre-Course work • Problem to Solve

Phase Two: Formal Training and a Plan • Pre-Course work • Problem to Solve • Learn Tools To Use – – – – Performance Knowledge Attitudes Leadership Communication Situational Monitoring Mutual Respect

Educate Our Team • Nursing and support staff • Physicians • OB Leadership Team

Educate Our Team • Nursing and support staff • Physicians • OB Leadership Team – Engage other departments • • • Pharmacy Blood Bank Rapid Response Anesthesia Trauma https: //youtu. be/VCc. LY 5 Lo. Cso

Team. STEPPS Framework and Competencies

Team. STEPPS Framework and Competencies

Communication

Communication

Communication

Communication

Leadership

Leadership

Situation Monitoring

Situation Monitoring

Situation Monitoring

Situation Monitoring

Mutual Support

Mutual Support

Mutual Support

Mutual Support

Mutual Support https: //youtu. be/7 -a 2 QBf. FQe. A

Mutual Support https: //youtu. be/7 -a 2 QBf. FQe. A

Second “STEPPS” • Sentinel Event- Acute Hypertension – – – – Multidisciplinary team established

Second “STEPPS” • Sentinel Event- Acute Hypertension – – – – Multidisciplinary team established Adopt best practices/Evidence based Gain buy-in from physicians, nursing staff OB Rapid Response Team planning and role-out Formal Education/GNOSIS Simulations Debriefs and Process Improvements

Labetalol Protocol

Labetalol Protocol

Shoulder Dystocia

Shoulder Dystocia

Fire In the OR • • • Joint Commission Site Visit Need Education Plan

Fire In the OR • • • Joint Commission Site Visit Need Education Plan Simulations

Phase Three STEPPS • Sustainment – Monitor – Improve – Maintain schedule – Maintain

Phase Three STEPPS • Sustainment – Monitor – Improve – Maintain schedule – Maintain metrics of quality improvement https: //youtu. be/X 7 X-uch. PHig

Resources • Fahey, J. O. , & Mighty, H. E. (2008). Shoulder dystocia: Using

Resources • Fahey, J. O. , & Mighty, H. E. (2008). Shoulder dystocia: Using simulation to train providers and teams. Journal of Perinatal & Neonatal Nursing. 22(2), 114 -122. • Grobman, W. A. (2014). Shoulder dystocia: Simulation and a team-centered protocol. Seminars in Perinatology. 38(4) 205 -206 • Sorensen, A. , Poehlman, J. , Riggan, S. , Davis, S. , Miller, K. , Kahwati, L. (2015). Training for teamwork through in situ simulations. BMJ Innovations, 1(3), 144. • Team. STEPPS AHRQ website: http: //teamstepps. ahrq. gov