Team Reach Teachers Leading Difficult Conversations To copy

Team Reach Teachers: Leading Difficult Conversations To copy or adapt this material, see Opportunity. Culture. org/terms-of-use 2019 |

Let’s Debate 2019 | 2

Session Objectives • Introduce frameworks from the book Crucial Conversations: Tools for Talking When Stakes Are High to lead productive difficult conversations. • Practice leading a difficult conversation. 2019 | 3

Reflection 1. On a scratch sheet of paper, write a summary of a difficult conversation you have experienced as a teacher with another adult. 2. Reflect: How did you plan for this difficult conversation? 3. Consider: What made the conversation so difficult? 4. What was the outcome of the conversation? 2019 | 4

Crucial Conversations A framework from Crucial Conversations: Tools for Talking When Stakes Are High Source: Patterson, Kerry, Grenny, Joseph, Mc. Millan, Ron. Crucial Conversations: Tools for Talking When Stakes Are High. New York: Mc. Graw-Hill. 2019 | 5

Crucial Conversations Model Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler Poster image retrieved from https: //www. vitalsmarts. com/resource/crucial-conversations-book/ 2019 | 6

Crucial Conversations Model Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler Poster image retrieved from https: //www. vitalsmarts. com/resource/crucial-conversations-book/ 2019 | 7

STATE: A Tool to Lead the Conversation Share your facts. Talk tentatively. (Perhaps; In my opinion…) (I noticed…) WHAT Tell your story. (It made me think…) Ask for others’ path. (What is your take? . . . ) HOW Encourage testing. (I would love to hear your thoughts…) Source: Patterson, Kerry, Grenny, Joseph, Mc. Millan, Ron. Crucial Conversations: Tools for Talking When Stakes Are High. New York: Mc. Graw-Hill. 2019 | 8

Discussion If given the opportunity to redo your difficult conversation: 1. How would you approach the conversation now? 2. What would be different this time around? 2019 | 9

Crucial Conversations Model Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler Poster image retrieved from https: //www. vitalsmarts. com/resource/crucial-conversations-book/ 2019 | 10

Jigsaw: Their Meaning See Handout Make It Safe Learn to Look Explore Others’ Paths Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler Poster image retrieved from https: //www. vitalsmarts. com/resource/crucial-conversations-book/ 2019 | 11

Jigsaw: Their Meaning See Handout 1. Read through the packet individually. 2. Discuss content as a group. 3. Write or draw a summary of the content on your chart paper. 4. Make a plan to present your topic to the full group. For example, • Who will present? • How will you engage all team members? • How can you make your presentation engaging for the audience? ? 2019 | 12

Break 2019 | 13

Crucial Conversations Model Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler Poster image retrieved from https: //www. vitalsmarts. com/resource/crucial-conversations-book/ 2019 | 14

Move to Action Both participants should agree on next steps: 1. 2. 3. 4. Who? Will do what? By when? How will we follow up? Source: Crucial Conversations: Tools for Talking When Stakes Are High by Patterson, Grenny, Mc. Millan, Switzler 2019 | 15

Work Time See Handout Use the Difficult Conversations Planning Template to prepare to role play your difficult conversation. 2019 | 16

Practice having a difficult conversation with a partner. Time Allotted Task 2 minutes Share background context with your partner: • Who are you having a conversation with? • What is the issue? How did it start? Where are you now? • How will the person likely respond? 5 minutes Role play conversation 3 minutes Debrief conversation: • What went well about the conversation? • Were there any moments that may have slipped into silence or aggression? • How could your partner improve? 2019 | 17

Sources • Patterson, Kerry, Grenny, Joseph, Mc. Millan, Ron. Crucial Conversations: Tools for Talking When Stakes Are High. New York: Mc. Graw-Hill. 2019 | 18

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