TCS i ON Digital Campus Achieve Institutional Excellence

TCS i. ON Digital Campus Achieve Institutional Excellence Sept 2018 TCS Confidential Copyright © 2016 Tata Consultancy Services Limited Copyright © 2018 Tata Consultancy Services Limited

Integrated ERP to achieve institutional excellence 2 TCS Confidential

Digital Campus Institutional Excellence 1, 073, 883 1, 64, 004 Students on the platform Active unique users on mobile 2, 53, 282 4, 16, 565 Admission applications Salary payslips generated 142 Total no. of institutions 16, 57, 660 No of reports delivered 78, 352 Administration No. of employees 96, 066* Unique students logged 2, 02, 700 50 Avg. no. of new features in product release 5, 82, 688 Fee receipts generated Platform Learning Online workflow based approvals 8. 48 Mn Student letters issued 53. 6 Mn* 2. 26 Mn Attendance transactions Report cards generated 16. 4 Mn* Feedback responses *Data from 1 st to 30 th June 2018

What is the challenge? Implications Impact Stakeholder Communication Highly disorganized Institutestudent and Institute-faculty interaction Process suffers from communication gap more than 70%* of the time Advance academic performance Inefficient system to track and enhance student and faculty performance More than 40%* institutes have expressed inability to improve overall institute performance Uniform & standardized processes Lack of standardization of process deployments between sub-systems Efficiency reduced by 60%* with operational costs increased by over 3 times* Informed decision making Absence of actionable data severely impacts decision making process Process suffers from communication gap more than 70% of the time Existing institute ERPs have no built-in analytics, mobile or social integration capabilities More than 50%* institutes run on archaic ERPs significantly impacting efficiency Process Efficiency 4 TCS Confidential * According to TCS internal estimates Key Challenges

How can TCS i. ON help in creating Institutional Excellence ?

Platform Overview Admissions HRMS § Application, counseling & admissions § Employee data management Academics § Recruitment leave, performance management § Student data management § Discipline & leave Employee Life Cycle Management Student Life Cycle Management § Loans, claims § Letters and feedback TCS i. ON Digital Campus Student Admin Service § Fee management, library § Hostel transport Exam Administration Payroll § Monthly Payroll Institute Administration Support Services Exam Management § Finance and Accounting § Capture and process score § Procurement and Inventory § Promotion & result management § Exam planning and hall tickets § Exam registration & exam fees 6 § Employee training TCS Confidential

Creating Institutional Excellence Seamless communication with all stakeholders TCS i. ON Capabilities Institute Benefits SMS and e-mail communication Event based SMS and e-mail outreach. E. g. results publishing, attendance etc. Request-approve models Help-desk module Facilitate student requests e. g. hostel, transport, bonafide letters Integrated workflows Singular view for all action items Online reporting of issues for institute tracking 360 degree stakeholder communication “…We are indeed happy to operationalize the TCS i. ON leave module live. We look forward to many more occasions in the future for interactions, cooperation and support. Thank you for all the support and cooperation from the TCS side…” 7 TCS Confidential N Janardhana Rao Officer, Indian Institute of Management(IIM, Indore)

Creating Institutional Excellence Improvement in academic performance TCS i. ON Capabilities Institute Benefits Student achievement tracking Track and improve student performance Online feedback module Identify student and faculty outperformers Student and faculty level analytics Auto-alerts to assist weaker students Faculty training and performance management Faculty skills development through training & performance management “…From managing key resources like faculty time to enhancing student performance through quantitative student analytics, TCS i. ON Education Solution, with its integrated single window access transforms educational eco-system, thereby freeing our time to focus on driving excellence. …” 8 Swati Sankhye, CTO, MIT Group Of institutes TCS Confidential

Creating Institutional Excellence Manage academic process efficiently TCS i. ON Capabilities Institute Benefits Automated student time-table Student performance tracking Easy attendance screen marking Anytime, anywhere access Exam planning Easy exam planning and completion Direct score capture Secure, audit trail access to data Grade processing 24 x 7 faculty access to students records Secure systems Self-service results publishing “…Our organization integrates diverse programmes and unique execution patterns. The way we look at, ERPs like TCS i. ON not only function as a delivery platform, but also as a solution which helps us in redefining our operating procedures with its design and functional competencies. …” 9 TCS Confidential Fr. Augustine George, Chief Coordinator TCS i. ON Solution, Kristu Jayanti College

Creating Institutional Excellence Creating a paperless organization TCS i. ON Capabilities Institute Benefits Integrated business processes Reduced manpower cost as approval steps are automated Customizable online application Simple e-Admission process Automated key process workflows Audit trail of key system updates Eliminates duplicate data Accrues cost savings due to online forms Digital tracking of all requests and approvals User audit trail for higher accountability Custom reports mailed to stakeholders “…We were clear about going for a cloud / SAAS model and selected TCS…The processes we took were functional and TCS did not hesitate to fine tune / customize to our specific needs. TCS i. ON team is very committed and cooperative…” 10 Prof. S. Sriram, ED, Great Lakes Institute of Management TCS Confidential

Creating Institutional Excellence Anytime, anywhere access to information i. ON Capabilities Institute Benefits Cloud model for service delivery Easy reports and approval access for management Configurable self-service Mobile first design platform Online fee payment Connection manager for access control Role-based self service page access Smartphone enabled leave application Anytime, anywhere fee payment Complete access to student records from any location “… A student or his parent can have a clear picture about the attendance, examination grading, fees payment, events or schedules just by logging in from anywhere. This has helped us in clarifying several doubts in the minds of students…” 11 Dr Jayashree A Bhakay, Director, Chetana Public Trust, Mumbai TCS Confidential

Creating Institutional Excellence Informed decision making through data analysis TCS i. ON Capabilities Institute Benefits Advanced reporting and analytics Analytics and report based decision making Scheduler capabilities reporting Score better on the NBA/NAAC accreditation audits Decision support system Regulatory compliance by generating reports onthe-go i. ON Eye reporting Complete performance view of the institute System advise based on past history “…i. ON provides single window solution for education institutes wherein one can track commercials and operations. It helped us overcome business challenges and human errors with the help of digitization…” 12 Tejonidhi Bhandare, CFO, Reliance AIMS TCS Confidential

Unique Technology Differentiators Fully Integrated Solution Single-window IT with a pre-integrated suite of hardware, network, software and services Anywhere, Anytime Access Mechanism to access the solution from any platform and any device Rules Driven Connection Manager Custom rule creation for modifying access based on roles Audit Trail of User Transactions Activity-level transaction tracking to understand user journey Highly configurable Configurable with features designed to help adapt to the solution and use it effectively Secure TCS i. ON Data Center Stringent security mechanism to ensure data privacy is maintained. Robust Data Center Resilient to failures as the service utilizes back-up data centers in the event of a disaster 13 Perpetual Beta Model TCS Confidential Continuous solution upgrades to incorporate industry best practices

Case Study 1 – IIM Indore VISION IMPACT EXPERIENCE • Simplify Grading Logic • • Simplify Achieve Grading Optimum. Logic utilization of Resources • • Achieve Formulate real timeutilization reports for better decision making Optimum of Resources • • Formulate Ensure Inter-department integration real time reports for better decision making 1. Inconsistency in marking across evaluators • Ensure Inter-department integration 2. Errors/omissions: Missed sections, totaling errors 3. Increase evaluation centres across country • Automation of Grading Module in capturing and processing score as • scheme Automation of Grading Module in capturing and processing score as per 1. Marking to drive uniformity per 13 point Conversion Table 13 point checks Conversion Table reviews 2. Auto governance like totaling, • Faculty Feedback analytics with easy-to-use reports • data Faculty Feedback with easy-to-use reports applied significantly reducing 3. Markers & answer booksanalytics on the • Employee andcloud Student Leave exclusively • Employee and time Student and Leave cost exclusively applied significantly reducing time and cost • Modules Live: Admissions, Timetable, Attendance, Exam Mgmt. , 1. 40% reduction in marking cycle Procurement time Timetable, Attendance, Exam Mgmt. , • Modules Live: HRMS, Admissions, 2. 99% reduction re-marking requests HRMS, in. Procurement 3. 100% elimination of totaling errors • • Improved efficiency and reduced costs byby effective scheduling ofof workforce 1. • • 190 markingmanpower centers with 6 scanning for centers Reduced manpower requirement for preparingfeedback /Direct Upload Time Table Reduced requirement preparing /Direct Upload Time Table 2. • Covering 7 subjects using 9, 000 certified markers Integration of academic and administrative functions improved productivity • Integration of academic and administrative functions improved productivity 3. Marked 2. 2 million answer books “…We are indeed happy to operationalize the i. ON leave module live. We look forward to many more occasions in the future for interactions, cooperation and support. Thank you for all the support and cooperation from the TCS side…” 14 TCS Confidential N Janardhana Rao Officer, Indian Institute of Management(IIM, Indore)

Case Study 2 – National Law University, Delhi VISION IMPACT EXPERIENCE • Simplify Grading Logic • Achieve Optimum utilization of Resources • • Bring Formulate real time reports for better decision making operational efficiency • • Enhance Ensure Inter-department integration transparency with systemic checks & balances 1. Inconsistency in marking across evaluators • Integration process to develop consistency & growth 2. Errors/omissions: Missedofsections, totaling errors 3. Increase evaluation centres across country • Automation of Grading Module in capturing and processing score as 1. Marking scheme to driveper uniformity 13 point Conversion Table • Single window view to enable faster decision 2. Auto governance checks like totaling, reviews • Faculty Feedback analytics withmaking easy-to-use reports 3. Markers & answer books onwith the cloud • compliance Employee andon-demand Student Leave exclusively applied significantly reducing • data Simplified reporting time and cost • Enhance transparency across functions within the organization • Modules Live: Timetable, Admissions, Timetable, Exam Attendance, Exam Mgmt. , • Modules Live: Admissions, Attendance, Mgmt. , 1. 40% reduction in marking cycle Procurement time HRMS, HRMS 2. 99% reduction in re-marking requests 3. 100% elimination of totaling errors • • Simplified Improved data efficiency management and reduced with costs centralized by effective repository scheduling of workforce 1. • • 190 On-demand marking centers withfor 6 executive scanning centers Reduced manpower reports requirement analysis for preparing feedback /Direct Upload Time Table 2. • • Covering 7 subjects using 9, 000 certified markers 360 Integration degree of view academic of student and lifecycle administrative functions improved productivity 3. Marked 2. 2 million answer books “…We would like to acknowledge use of the TCS i. ON Digital Campus module through which we have been able to sustain confidence in the end-user group students and staff…. Good amount of uniformity and systemization has happened” 15 Prof. (Dr. ) G. S. Bajpai, National Law University (Delhi) TCS Confidential

Key Customers IIT Madras Delhi Public School 16 IIM Indore NLU Delhi O. P. Jindal Global University Consortium of Medical, Engg. and Dental Colleges of Karnataka TCS Confidential Great Lakes Inst. of Mgmt. Father Agnel School BML Munjal Univ. Amity University

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Reimagine Education 18 One Integrated Campus Digital Campus Error Free Evaluations Digital Marking Secure Assessments Digital Assessment Social Learning Digital Learning Smart Certifications Digital Records Learning for Tomorrow Digital Hub TCS Confidential

Unique Solution Differentiators Workflow Management (UCP) ERC / SRC Decision Support System (DSS) Business Analytics Platform Reporting Platform Self Service m. TOP Action Bar Help Central Chat (Crosstalk / Live. Chat Connection Manager Communication Platform Feedback Platform Business Value Ease of Use Communication Tools Other Tech Tools 19 Web Installer Biometric / SIMS TCS Confidential Document Management System (DMS) TCS i. ON Drive

Target Segments Higher Education • Affiliated Colleges • Autonomous Colleges • Deemed / Private University K-12 Schools • State and Central Universities Government Institutions Vocational Institutions • Institutes of National Importance • Distance Education 20 Rs. 100 bn. 70 mn. + Rs. 46. 2 k cr. Size of the Indian education market Students enrolled in higher education Spending in higher education sector TCS Confidential

Market Size 1 2 4 45+ 329+ 70+ 130+ Central Universities State Universities Institute of National Importance Deemed Universities 5 21 3 6 7 8 270+ 526+ 37. 5 k+ 15 lac+ Private Universities Autonomous Colleges Affiliated Colleges K 12 Schools TCS Confidential