Tadiran Telecom Positioning Aeonix for CFOs Presented by
Tadiran Telecom Positioning Aeonix for CFOs Presented by, 1
In Focus 2011 Company Overview 2
About Tadiran Established 1963 Owned by the Shlomo Group Four lines of Enterprise Communications Products Serving organizations of all sizes, in various market segments across 41 countries Over 200 Business Partners 100, 000 customers 20, 000 ports installed 3
The Shlomo Group Car Rental Car Leasing Road & Car Services Sixt New Kopel Romania Opel official importer & Dealer Shlomo Insurance Afcon Group Conterm Shir Real Estate Israel Shipyards Electro Mechanics Control and Automation Trade Gas Technologies Communications and Telecom 4
Global Offices and Distribution Network • Tadiran Telecom Inc. (100% Ownership) • Distribution: • Business Partners • Direct sales to Government • Tadiran Telecom Communications Services • Sister company under Afcon Holdings • Systems Integrator – Voice/Data/Applications • Maintaining more than 800 k ports • Distribution: • Business Partners USA • Representative office (New Delhi) • Distribution: • Business Partners India Israel • Leading Distribution of UC&C solutions • Master Dealer (with 60 sub dealers) • Local production and Marketing • Kunming Tadiran Telecom (KTT) • Tadiran Telecom, TTLP - 51% • Hongta Group subsidiary -16% • China Telecom subsidiary – 33% • Distribution • Business Partners • Direct sales to government China • More than 200 resellers and technology partners in 41 countries • Distribution: • Business Partners Russia & CIS International 5
Over 50 years in Enterprise Communications Eiffel President House India Tower India Railways Medford School District Sulzer Pumps Waterford Hospital Yunnan Province 6
In Focus 2011 Product Portfolio 7
The Challenge of UC&C UC is not necessarily a single product, but a set of products (hardware and software) that provides a consistent unified user-interface and user-experience across multiple devices and media-types. Outlook integration Video Conferencing Audio Conferencing presences Data collaboration Directory services Mobility 8
Aeonix – Product Differentiators UC&C solution designed to meet current and future challenges of distributed organizations Scalability – 25 k users Resiliency Open Architecture Simplicity Lowest total cost of ownership (TCO) possible with minimal IT resources required 9
Total Cost of Ownership Aeonix is a software solution Small footprint – can be installed on a single off the shelf or Virtual Server – savings on HVAC Additional applications, Contact Center can be added to the same server/cluster Buy only those application and users licenses that are needed Sea. M ail AC C 10
TCO – Continued… Many moves, adds, changes can be managed by the customer – avoids unnecessary professional services Distributed/virtual license pool BYOD, collaboration, Video capabilities, supports mobile works saves on travel expenses 11
Aeonix UC&C Managed Audio & Video Conferencing Collaboration Unified Messaging Attendant Console Reporting Voice Recording Call Accounting Mobility System Monitoring (NMS) Microsoft Lync Integration 12
Aeonix Contact Center Easy to Install, operate and maintain Offers a fast ROI and a very competitive TCO Over 3000 installations worldwide 600 simultaneous agents; high-end capacity of 1, 000 in 2013 All in One Solution 13
Dispatch Console Application for Control of remote sites Quick response and fast call divert in an emergency Communicate with disaster staff Barge-In to calls (Zone page) Group division Integration with CCTV systems 14
Coral IP PBX Highlights 20 to 6000 ports SIP / MGCP / Digital / Analog, DECT, and wireless devices Robust set of telephony features, interfaces and applications High traffic capacity (up to 250, 000 BHCA) Proven quality and reliability Network and fault management tool Applications: Messaging Conferencing Mobility QSIG/IPNET Fault tolerance CSTA ACD 15
Customer References Sulzer Gastro Health Medford Schools 16
Sulzer Pump – Portland Oregon “When we looked at the Telephony choices that fit our business needs Tadiran offered the best TCO/functionality combination. It delivers the functionality we need at an affordable price. We are happy with the Tadiran Aeonix solution, and the help we have received from Touch. Point and Tadiran support. ” Cynthia Wicklander - Telecom Administrator – North America Background/Benefits Sulzer has been a Tadiran/Touch. Point customer for 6 years In 2013 they migrated to an Aeonix UC&C Solution Aeonix allowed them to manage TCO by retaining part of their existing Coral infrastructure The solution provides complete fault tolerance and redundancy along with distribution of traffic between their four Aeonix locations Reduce server count from 8 to 5 – minimizes investment in hardware 17
Gastro Health – Miami Florida Benefits to the Customer: Powerful Blended Contact Center Solution Ability to use an outbound campaign to increase sales and business The Aeonix Contact Center allows Gastro Health to supply detailed Historical and real-time reporting to their (Doctor) customer base The ability to easily add remote offices to their partner organization and manage their customers through the reporting capabilities of the system 18
Medford Schools - Oregon Quote – Jeffrey Bale, Manager of Network Services, Medford Schools “Medford School was looking to upgrade to a Unified communications solution that was technologically advanced, scalable and easy to manage, Implementation of the Aeonix took half of the time that we had allocated. Upgrading to Aeonix is a huge jump forward in technology and stability” Background 14 Elementary Schools 2 Middle Schools 1500 endpoints 2 High Schools 1 Alternative Education School 2 Charter Schools All connected through dark fiber Migration to Aeonix Went from 13 to 4 servers The servers are in 2 different physical locations Quote from Jeff Bales 19
Summary For 50 years now Tadiran has been a leader in Telecommunications Worldwide Tadiran products cover full spectrum of Communication platforms, UC&C, Contact centers, Applications Terminals and management tools TCO in mind- Software only, low footprint, minimal IT resources Buy only what you need - add remote locations, users and applications as they become necessary 20
Thank you. 21
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