TACOMA CERT INCIDENT COMMAND SYSTEM ICS Overview Ute

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TACOMA CERT INCIDENT COMMAND SYSTEM (ICS) Overview Ute Weber and Lindsey Garrison 10/24/2020 1

TACOMA CERT INCIDENT COMMAND SYSTEM (ICS) Overview Ute Weber and Lindsey Garrison 10/24/2020 1

ICS what is it • ICS stands for Incident Command System: Øa standardized, on-scene,

ICS what is it • ICS stands for Incident Command System: Øa standardized, on-scene, all-hazard incident management concept. Øallows its users to adopt an integrated organizational structure to match the complexities and demands of single or multiple incidents without being hindered by jurisdictional boundaries. 10/24/2020 2

The Benefits of ICS Øimplemented nationwide after 9/11 Ømeets the needs of incidents of

The Benefits of ICS Øimplemented nationwide after 9/11 Ømeets the needs of incidents of any kind or size Øallows personnel from a variety of agencies to meld rapidly into a common management structure Øprovides logistical and administrative support to operational staff Øis cost effective by avoiding duplication of efforts 10/24/2020 3

Management by Objectives ØICS is managed by objectives S • Specific M • Measureable

Management by Objectives ØICS is managed by objectives S • Specific M • Measureable A • Attainable R • Realistic T • Timely ØObjectives are communicated throughout the entire ICS organization through the incident planning process 10/24/2020 4

Management by Objectives: • The steps for establishing incident objectives include: ØStep 1: understand

Management by Objectives: • The steps for establishing incident objectives include: ØStep 1: understand agency policy & direction. ØStep 2: assess incident situation. ØStep 3: establish incident objectives. 10/24/2020 5

Management by Objectives cont. ØStep 4: select appropriate strategy or strategies to achieve objectives

Management by Objectives cont. ØStep 4: select appropriate strategy or strategies to achieve objectives ØStep 5: perform tactical direction ØStep 6: provide necessary follow-up 10/24/2020 6

Overall Priorities • Incident objectives are established based on the following priorities: • #1:

Overall Priorities • Incident objectives are established based on the following priorities: • #1: Life Saving • #2: Incident Stabilization • #3: Property Preservation 10/24/2020 7

Incident Action Plan (IAP) • Every incident must have an Incident IAP that: Øspecifies

Incident Action Plan (IAP) • Every incident must have an Incident IAP that: Øspecifies the incident objectives Østates the activities to be completed Øcovers each operational period Øoral or written IAP depends on: • length of incident • all hazmat incidents must have a written IAP 10/24/2020 8

What is in an Incident Action Plan • The FOUR corner stones ØWhat do

What is in an Incident Action Plan • The FOUR corner stones ØWhat do we need to do? ØWho is responsible for doing it? ØHow do we communicate with each other? ØWhat is the procedure if someone is injured? 10/24/2020 9

Chain of Command • Chain of command is an orderly line of authority within

Chain of Command • Chain of command is an orderly line of authority within the ranks of the incident management Authority organization. 10/24/2020 10

Unity of Command • Under unity of command, personnel: Øreport to only one supervisor

Unity of Command • Under unity of command, personnel: Øreport to only one supervisor Øreceive work assignments only from their supervisors Unity of Command is not the same as Unified Command! 10/24/2020 11

Span of Control • Span of control: ØPertains to the number of individuals or

Span of Control • Span of control: ØPertains to the number of individuals or resources that one supervisor can manage effectively during an incident ØIs key to effective and efficient incident management Supervisor Resource 1 Resource 3 Resource 2 10/24/2020 12

ICS Management: Span of Control • ICS span of control for any supervisor: ØIs

ICS Management: Span of Control • ICS span of control for any supervisor: ØIs between 3 and 7 subordinates ØOptimally does not exceed 5 subordinates 10/24/2020 13

Incident Facilities • Established by the Incident Commander based on the requirements and complexity

Incident Facilities • Established by the Incident Commander based on the requirements and complexity of the incident Incident Command Post Staging Area 10/24/2020 Base Camp 14

Resources: Tactical & Support • ICS resources include: ØTactical Resources: Personnel and major items

Resources: Tactical & Support • ICS resources include: ØTactical Resources: Personnel and major items of equipment used in the operation ØSupport Resources: All other resources required to support the incident (e. g. , food, communications equipment, or supplies) 10/24/2020 Operations Section Chief 15

Tactical Resources Classifications ed Assign le Availab Out-of Service 10/24/2020 Ø Currently working on

Tactical Resources Classifications ed Assign le Availab Out-of Service 10/24/2020 Ø Currently working on an assignment under the direction of a supervisor Ø Ready for immediate assignment and has been issued all required equipment Ø Not available or ready to be assigned (e. g. , maintenance issues, rest periods) 16

Transfer of Command (1 of 2) ØMoves the responsibility for incident command from one

Transfer of Command (1 of 2) ØMoves the responsibility for incident command from one Incident Commander to another ØMust include a transfer of command briefing (which may be oral, written, or both) 10/24/2020 17

Transfer of Command (2 of 2) • Transfer of command occurs when: ØA more

Transfer of Command (2 of 2) • Transfer of command occurs when: ØA more qualified person assumes command ØThe incident situation changes over time, resulting in a legal requirement to change command ØThere is normal turnover of personnel on extended incidents ØThe incident response is concluded and responsibility is transferred to the home agency 10/24/2020 18

Accountability (1 of 2) • The following principles must be adhered to: ØCheck-In -

Accountability (1 of 2) • The following principles must be adhered to: ØCheck-In - all responders must report to receive an assignment in accordance with the procedures established by the Incident Commander ØIncident Action Plan - response operations must be coordinated as outlined in the IAP ØUnity of Command - each individual will be assigned to one supervisor 10/24/2020 19

Accountability (2 of 2) ØSpan of Control - supervisors must be able to adequately

Accountability (2 of 2) ØSpan of Control - supervisors must be able to adequately supervise and control their subordinates, as well as communicate with and manage all resources under their supervision ØResource Tracking - supervisors must record and report resource status changes as they occur 10/24/2020 20

Incident Commander • The Incident Commander performs all major ICS command staff responsibilities unless

Incident Commander • The Incident Commander performs all major ICS command staff responsibilities unless the ICS functions are delegated and assigned Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Section Chief 10/24/2020 Planning Section Chief Logistics Section Chief Command Staff Finance/Admin Section Chief General Staff 21

Incident Commander Responsibilities • The Incident Commander is specifically responsible for: ØEnsuring incident safety

Incident Commander Responsibilities • The Incident Commander is specifically responsible for: ØEnsuring incident safety ØProviding information services to internal and external stakeholders ØEstablishing and maintaining liaison with other agencies participating in the incident ØExpanding the ICS structure as needed by filling Command General Staff positions 10/24/2020 22

Incident Commander Responsibilities • The Incident Commander: ØIs responsible for all activities and functions

Incident Commander Responsibilities • The Incident Commander: ØIs responsible for all activities and functions until delegated and assigned to staff ØAssesses need for staff ØEstablishes incident objectives ØDirects staff to develop the Incident Action Plan Incident Commander 10/24/2020 23

Command Staff • In larger Incidents the Incident Commander designates a Command Staff which:

Command Staff • In larger Incidents the Incident Commander designates a Command Staff which: ØProvide information, liaison, and safety services for the entire organization ØReport directly to the Incident Commander Public Information Officer Liaison Officer 10/24/2020 Safety Officer Command Staff 24

Public Information Officer (PIO) Advises Incident Commander on information dissemination and media relations. Incident

Public Information Officer (PIO) Advises Incident Commander on information dissemination and media relations. Incident Commander approves information that the PIO releases. • Public Information Officer Obtains information from and provides information to Planning Section. Obtains information from and provides information to community and media. 10/24/2020 Incident Commander Planning Section Chief Community and Media 25

Safety Officer Advises Incident Commander on issues regarding incident safety. Safety Officer Works with

Safety Officer Advises Incident Commander on issues regarding incident safety. Safety Officer Works with Operations to ensure safety of field personnel. Incident Commander Operations Section Chief Ensures safety of all incident personnel. Incident Personnel 10/24/2020 26

Liaison Officer Assists Incident Commander by serving as point of contact for agency representatives

Liaison Officer Assists Incident Commander by serving as point of contact for agency representatives who are helping to support the operation. Incident Commander Liaison Officer Provides briefings to and answers questions from supporting agencies. 10/24/2020 Agency Representative 27

General Staff • This unit focuses on the role of the General Staff in

General Staff • This unit focuses on the role of the General Staff in the ICS organizational structure. Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Section 10/24/2020 Planning Section Logistics Section Command Staff Finance/Admin Section General Staff 28

Operations Section Chief 10/24/2020 The Operations Section Chief: Ø develops and implements strategy and

Operations Section Chief 10/24/2020 The Operations Section Chief: Ø develops and implements strategy and tactics to carry out the incident objectives Ø organizes, assigns, and supervises the tactical field resources Ø supervises air operations and those resources in a Staging Area 29

Planning Section Chief • The Planning Section Chief: Planning Section Chief 10/24/2020 Ø gathers,

Planning Section Chief • The Planning Section Chief: Planning Section Chief 10/24/2020 Ø gathers, analyzes, and disseminates information and intelligence Ø manages the planning process Ø compiles the Incident Action Plan Ø manages Technical Specialists/Subject Matter Experts 30

Logistics Section Chief • The Logistics Section Chief: Logistics Section Chief 10/24/2020 Ø Provides

Logistics Section Chief • The Logistics Section Chief: Logistics Section Chief 10/24/2020 Ø Provides resources and services required to support incident activities Ø Develops portions of Incident Action Plan and forwards them to Planning Section Ø Contracts for and purchases goods and services needed at the incident 31

Finance/Administration Section Chief • The Finance/Admin Section Chief: Finance/Administration Section Chief 10/24/2020 Ø Is

Finance/Administration Section Chief • The Finance/Admin Section Chief: Finance/Administration Section Chief 10/24/2020 Ø Is responsible for financial and cost analysis Ø Oversees contract negotiations Ø Tracks personnel and equipment time Ø Processes claims for accidents and injuries Ø Works with Logistics to ensure resources are procured 32

ICS Organizational Components Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Section

ICS Organizational Components Incident Commander Public Information Officer Liaison Officer Safety Officer Operations Section Air Ops Branches Divisions Planning Section Resources Unit Demob. Unit Situation Unit Doc. Unit Logistics Section Service Branch Support Branch Commun. Unit Supply Unit Medical Unit Facilities Unit Food Unit Ground Support Unit Finance/Admin. Section Time Unit Compensation Claims Unit Procurement Unit Cost Unit Groups Strike Team Task Force Single Resource 10/24/2020 33

Expanding Incidents • An Incident Commander can activate and delegate authority to Section Chiefs,

Expanding Incidents • An Incident Commander can activate and delegate authority to Section Chiefs, Branch Directors, Division or Group Supervisors, and Team or Unit Leaders. Command Incident Commander Sections Operations Section Chief Branches Units Single Resources 10/24/2020 Divisions Groups 34

Divisions and Groups • Divisions: Organize incident resources by geographical area. Operations Section Division

Divisions and Groups • Divisions: Organize incident resources by geographical area. Operations Section Division A (East Side) Perimeter Control Group Investigation Group Accident Reconstruction Specialist Detective 1 (Witness Statements) Groups: Divide incident resources into functional areas, not necessarily within a single geographic division. 10/24/2020 35

Branches Operations Section Emergency Services Branch Health & Medical Group Shelter & Mass Care

Branches Operations Section Emergency Services Branch Health & Medical Group Shelter & Mass Care Group Law Enforcement Branch Perimeter Control Group Investigation Group Public Works Branch Debris Removal Group Utility Repair Group • Branches: – Have functional or geographical responsibility for major parts of incident operations. – Identified by Roman numerals or functional name. – Managed by a Branch Director. 10/24/2020 36

ICS Supervisory Position Titles • Organizational Level • Title • Support Position • Incident

ICS Supervisory Position Titles • Organizational Level • Title • Support Position • Incident Commander • Deputy • Command Staff • Officer • Assistant • General Staff (Section) • Chief • Deputy • Branch • Director • Deputy • Division/Group • Supervisor • N/A • Unit • Leader • Manager • Strike Team/Task Force • Leader • Single Resource Boss 10/24/2020 37

Objectives of CERT Organization Ø Assess the scope of the incident in their respective

Objectives of CERT Organization Ø Assess the scope of the incident in their respective areas (according to training) Ø Determines an overall strategy Ø Deploys resources Ø Documents actions and results 10/24/2020 38

CERT Basic ICS Structure Incident Commander Operation Section Chief Logistic Section Chief Planning Section

CERT Basic ICS Structure Incident Commander Operation Section Chief Logistic Section Chief Planning Section Chief Admin/Finance Section Chief ØThe first person on scene becomes the Incident Commander, can be changed once more qualified volunteers arrive ØIdentify which Sections of ICS need to be activated or can be activated based on volunteer availability and incident size ØIdentify Incident Command Post location, ensure this is a safe area if possible under cover 10/24/2020 39

CERT Operations Section Command Structure Sample Operations Section Chief Fire Suppression Group Leader Fire

CERT Operations Section Command Structure Sample Operations Section Chief Fire Suppression Group Leader Fire Suppression Team A Fire Suppression Team B Light S&R Group Leader Light S&R Team A Light S&R Team B Medical Group Leader Triage Team A Triage Team B Treatment Team A Morgue Team Treatment Team B ØStructure set up depends on size of incident, volunteers availability and skill sets ØImplement Span of Control when setting up Group Leaders and Teams ØAlways ensure that each team has a minimum of 2 members ØCan add a staging area component 10/24/2020 40

CERT Planning Section Command Structure Sample Planning Section Chief Documentation Situation Group Leader Demobilization

CERT Planning Section Command Structure Sample Planning Section Chief Documentation Situation Group Leader Demobilization Group Leader Resource Group Leader ØFirst priority is to set up the Operation Section before implementing the Planning Section component. ØDemobilization is important to ensure rotation and efficient use of resources ØResource will sign in and sign out CERT members to ensure accountability ØIf staffing is limited Documentation/Situation group can also track costs instead of standing up a Admin/Finance Section 10/24/2020 41

CERT Logistics Section Command Structure Sample Logistics Section Chief Equipment Group Leader Communication Group

CERT Logistics Section Command Structure Sample Logistics Section Chief Equipment Group Leader Communication Group Leader Supply Group Leader ØFirst priority is to set up the Operation Section before implementing the Logistics Section component. ØEquipment - tracks equipment assignments and needs ØCommunications - implements communication plan for operational periods ØSupply – tracks supply needs and identifies how to obtain additional supplies to maintain operations 10/24/2020 42

Further Study IS-100 Overview of ICS http: //training. fema. gov/EMIWeb/IS/IS 100 b. asp IS-200

Further Study IS-100 Overview of ICS http: //training. fema. gov/EMIWeb/IS/IS 100 b. asp IS-200 ICS for Single Resource and Initial Action Incidents http: //training. fema. gov/EMIWeb/IS/IS 200 b. asp IS-700 Introduction to NIMS http: //training. fema. gov/EMIWeb/IS/is 700 a. asp IS-800 National Responds Framework http: //training. fema. gov/EMIWeb/IS/IS 800 b. asp ICS 300 & 400 can only be taken in person Lindsey and Ute administer these courses twice a year in the City of Tacoma contact us if you have a need to attend If you pass the online test FEMA provides a certificate by e-mail directly to you 10/24/2020 43

Congrats You finished the Tacoma CERT ICS overview Practice with your team on how

Congrats You finished the Tacoma CERT ICS overview Practice with your team on how to implement the ICS structure within your team We can provide you with scenarios you can use during a team meeting you exercise planning hands on 10/24/2020 44

Questions As always we are here for you Lindsey Garrison lgarrison@cityoftacoma. org Or Ute

Questions As always we are here for you Lindsey Garrison lgarrison@cityoftacoma. org Or Ute Weber uweber@cityoftacoma. org 10/24/2020 45