TACIS Institution Building Partnership Programme IBPP BOOSTING A

TACIS Institution Building Partnership Programme (IBPP) “BOOSTING A CULTURE OF WOMEN’S RIGHTS IN KAZAKHSTAN” INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK Operations Management: production and logistic in microenterprises Rita Bonucchi & Associati srl 4 -3

What means operations? • A function or system that transforms inputs into outputs of greater value • Operations management: design, operation and improvement of productive system 4 -3 Operations Management: production and logistic in microenterprises 2

Operation as a Transformation Process Input • Material • Machines • Labour • Management • Capital 4 -3 Output • Goods • Services Operations Management: production and logistic in microenterprises 3

Operations Planning • The Operations Plan describes the production management system • It describes what you produce and how you produce it • Avoid to disregard it: it helps to better specify timing, costs and also marketing 4 -3 Operations Management: production and logistic in microenterprises 4

Operations Planning • This section should easier for a producer to develop. • If your one is a service company, you may make decisions about servuction (service production) 4 -3 Operations Management: production and logistic in microenterprises 5

Operations Planning • In the operations section of a business plan, the business manager needs to adequately communicate that the business has a sound production management strategy. 4 -3 Operations Management: production and logistic in microenterprises 6

Operations Planning • What are the critical operational procedures that make will make the business successful? • Do you know the critical operational functions that will determine your business’s success? • It is the critical function that you don’t identify that can kill your business. 4 -3 Operations Management: production and logistic in microenterprises 7

Operations Planning • When starting a new enterprise, visit similar business’s to identify critical operational factors. • This is particularly important if you are starting a new or creative niche operation. 4 -3 Operations Management: production and logistic in microenterprises 8

Operations Planning • To communicate the Operations plan, this section should discuss: – The products produced – The production system – Resources available and needed – The role of row materials – Environmental issues – Quantity produced – Production schedule – Quality control systems – Permits and regulations 4 -3 Operations Management: production and logistic in microenterprises 9

Operations vs marketing • Should I determine my marketing opportunities and produce to meet the marketing plan? • Or should I determine my competitive production capacity and develop markets for my products? 4 -3 Operations Management: production and logistic in microenterprises 10

Operations Planning • The production plan may also address how the business will: – Produce value-added products – Specialize on a product or a few products – Diversify the product line – Transition to a new or niche products 4 -3 Operations Management: production and logistic in microenterprises 11

TACIS Institution Building Partnership Programme (IBPP) “BOOSTING A CULTURE OF WOMEN’S RIGHTS IN KAZAKHSTAN” INTEGRATED PROJECT TO REDUCE SOCIAL MARGINALITY AND EMPOWER VULNERABLE WOMEN IN KOKCHETAV, CHIMKENT, TARAZ, & ENBEKSHI-KAZAK Operations Management: production and logistic in microenterprises Rita Bonucchi & Associati srl 4 -3 Operations Management: production and logistic in microenterprises 12