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Overview - Group Founded 2003 to Unify Communications - Fall 2004 PBXware was Launched Publicly. The World’s First: Professional Open Standards Turnkey Telephony System. - 1000 s of SMB, Corporate, Governments - Worldwide Offices : HQ UK, France, USA - Company is debt-free, private and driven by the founders.

Corporate Statements Mission Statement: We provide the Communicating World with the most Complete Turnkey Communication Systems available by Creating, Unifying and Supporting the Most Advanced of Current Technologies. Strategy: To focus on the production of quality systems while building solid lasting relationships with local partners to achieve the furthest fastest reach for our products. Goal: To liberate the world from Traditional Communication Systems.

The Market • Size: “Global IP PBX markets are expected to reach $26. 9 billion dollars in the year 2009. ” Wintergreen Research “Global Switch Market are growing at 10% per year and is at $2. 5 billion dollars since 2007. ” Gartner. • Paradigm Shift: - change over to IP is opening opportunities - buyers rethinking their telephony needs - buyers becoming far more involved - financial savings

The Brand Our Valuescreating • When • . . Thatof means the concept “Professional Open Source Telephony”, Bicom Systems sought to provide the market Advanced Simplicity We provide advanced feature sets in as simple to use format as possible. • Flexibility From delivery of product to use custom development we seek to with a unique combination ofand quality and value. provide the closest fit to your requirement from Traditional PBXs. • Liberation We seek to free our customers from the traditional shackles of overpricing, feature and technology limitation. • Outreach We welcome and value the contributions of all customers, staff and partners to the continuing development of our products. • Efficiency We manage our business around its core competencies. • Latest Advanced Technologies. We invest in discovering and creating the next steps of technology to unify Integrity. • Dedicated Support We provide resolution to customers’ issues by listening and relentless fulfilment.

Business Units • PBXs: From SMBs to corporations and governments we deliver timely safe choices of IP and Hybrid PBXs to unify customers communication needs. • Call Center: We provide off-the-shelf and custom solutions to Call Centers. By understand the Call Center’s own unique pattern of operation and unifying existing CRM with agents’ desktops we are able to maximise efficiency at a fraction of the cost of our traditional competitors. • Service Provider Solutions: We provide software and hardware solutions to allow Service Providers to enhance or expand their existing businesses. Typically these include ISPs, WISPs, Mobile Phone Companies, CLECs or National Incumbents. • Telephony Services: We provide on a select basis Global Origination and Termination Services

PBXware Software • Easy Web Based Setup and Operation • PSTN/Vo. IP Technologies Support • Conference Bridges, ACD Queues, IVR Auto Attendants, Voicemail • Call Recording and Monitoring • Enhanced Voicemail • SOHO, SMB, Enterprise and Call Centre Editions • Standard, Industrial Grade and Fault Tolerant Appliances • CD, Tarball, Appliance and Hosted Delivery Methods • End User Self Care, Operator Panel and Outlook Integration • Powerful System Monitoring, Reporting and Alarms • Wide Range of Vo. IP Adapters, IP Phones and PSTN Cards Support • Full DID Support, Private and E 164 Numbering • Enhanced Services • Co-Branding, White Label and OEM options

SERVERware Software SERVERware is a next generation communication technology solution delivering a wide range of applications in redundant, high availability or fault tolerant configurations. It features comprehensive management, flexibility, self healing and an unlimited scalability of host and virtual servers needed for today's communications needs. Features: • Browser or CLI management • Highly available virtual servers • Central network storage • Network resources monitoring • Network servers monitoring • Real time or time based virtual servers duplication • Auto hosts provisioning • Virtual servers templates

TELCOware Software Telco in a box system includes a set of applications… • Database of Products and Services • SWITCHware • Accounts • Calendar • Billing and Shopping Cart • Calendar • Online customer portal • CMS (Content Management System) • CRM (Customer Relations Management) • Fault Tolerant or Redundant Hardware

Recent Achievements Africa: Ouagadougou International Airport, Burkina Faso Asia: Tier 1 Provider Nayatel, Pakistan - Hosted PBX Infrastructure Australia: RHGL, The Call Center for one of the largest and listed Home Finance Company’s in the Continent Europe: Colt & Europa Networks WISP services throughout Spain - Hosted PBX Infrastructure North America: Legal Aid Board of Ontario – 400 seat Central Office networked with 200 other locations across the province Californian Tier 1 Dark Fiber provider Belphone - Hosted PBX Infrastructure South America: Hospital in Bogotá, Columbia for 200 users

Look Forward • System 10 fold performance upgrade • IP Key systems - “Plug & Talk” • Unified Communications • Dialler • Cell/Mobile Phone remote extension • One user many extensions: laptop, office, home … • MS Active Directory Integration • Sugar. CRM & Salesforce Compatibility • Lie Detection Application

Join the liberation! For too long the world has been shackled by Traditional Manufacturers: • Limited Vision • Limited Functionality • Proprietary Hardware • Outrageous Pricing • Limited Support • Little Response to Critical Issues The moment has come to break free and join the liberation … www. bicomsystems. com/liberation/

Company Details Bicom Systems (USA) 511 E San Ysidro Blvd #103 San Ysidro, 92173 CA United States Tel: 1. 619. 760. 7777 Email: usa@bicomsystems. com Bicom Systems (UK) Suite 10, Access House Manor Road, West Ealing London United Kingdom Tel: +44 20 7043 3480 Email: uk@bicomsystems. com Bicom Systems (France) 68 rue Principale Moulin-le-Comte, Aire-sur-la-Lys 62120 France Tel: +33 3 61 08 01 32 Email: fr@bicomsystems. com

Thank you for watching! we unify communications WWW. BICOMSYSTEMS. COM