SYSTEM OF CARE The concept of the System

SYSTEM OF CARE The concept of the System of Care is: A spectrum of effective, community-based services and support for children and youth with, or at risk for, mental health or other challenges; and for their families. This system is organized into a coordinated network that works to build meaningful partnerships with families and youth, and addresses their cultural and linguistic needs, in order to help them to function better at home, in school, in the community, and essentially throughout life.

SYSTEM OF CARE PARTNERS For today’s purposes, we are going to focus on navigating and accessing mental health services using the following partner: PLACES FOR PEOPLE

PLACE FOR PEOPLE VIDEO LINK HERE

PLACES FOR PEOPLE Referrals can be made by multiple sources for youth up to age 18: Family (self referrals) Outreach Coordinator Behavioral Health Referral (PCP, Schools, Community Programs) Family Support Specialist ***PLEASE NOTE*** For the duration of the COVID 19 pandemic, modifications to the completion of initial intake appointments and service delivery will be made based on health and safety recommendations related to the risk of community transmission (for example, completed via online video platform and/or telephone).

PLACES FOR PEOPLE: REFERRAL PROCESS (ELIGIBLE) Upon receipt of a referral: An initial screening is done to determine acuity and a possible service match. The initial screening gathers presenting problems and concerns. Based on the level of acuity, 1 of 3 processes take place: 1. The family is referred to the Emergency Room: (MUST BE ACCOMPANIED BY LEGAL GUARDIAN) § It is explained to the family why, as a precaution, there is such urgency to get help (what’s happening). § The family is encouraged to contact the agency back with the outcome of the ER visit so that services could begin upon discharge. § Outreach Coordinator will follow-up with family as to the outcome of the ER visit and/or to move forward with initiating services. 2. The family is referred to Same/Next Day Services: (MUST BE ACCOMPANIED BY LEGAL GUARDIAN) § An assessment is conducted with a Licensed Clinician. The assessment takes approx. 2. 5 hours. § During the assessment, eligibility for matched services are determined. Other services such as DMH are matched and determined. § Service matches are based on least to most intensive, and are assigned within 48 hours of the assessment.

REFERRAL PROCESS(CONT) 3. The family is offered the opportunity to schedule an appointment: (MUST BE ACCOMPANIED BY LEGAL GUARDIAN) This is occurs most often. (90% ) § Appointments are based on availability; can be waitlisted (but not likely). § Appointments are scheduled within 7 -14 days of the initial screening. § During the appointment, an assessment is conducted with a Licensed Clinician. The assessment takes approximately 2. 5. hours. § During the assessment, eligibility for matched services is determined. Other services such as DMH are matched and determined. § Service matches are based on least to most intensive and are assigned within 48 hours of the assessment.

ASSIGNMENT OF SERVICES Based on the diagnosis and eligibility, clients are assigned to a level of care, and recommendations for treatment are provided. Once the case is assigned: § The youth is assessed further to determine treatment plan and intervention. § A Licensed Clinician, along with a dedicated staff, continues engagement and begins services. This can include additional referrals and connection to other resources and services as needed. Services generally begin within 2 weeks of assignment. Within 30 -45 days of assignment to a case manager, a treatment plan is established.

TREATMENT PLAN Generally developed within 30 -45 days; but often sooner. It is a collaborative process that includes a variety of services tailored to each youth’s individual needs. Treatment plans are reviewed at least every 90 days, or as things change.

REFERRAL PROCESS (INELIGIBLE) Upon receipt of referral: An initial screening is done to determine acuity and screen for possible service match. If it is determined that the youth is ineligible for services: The family is referred out based on identified need of service during the initial screening. For example: During the initial screening it is determined that the youth is in need of non-mental health services such as food, housing, etc. The coordinator would refer them to an agency that can better assist them with their current need. From this point, the family has 30 days to make contact to appeal. Appeals can be sent in writing to Mlamping@placesforpeople. org.

WE’VE MOVED… Places for People has relocated to: 1001 Lynch Street St. Louis, MO 63118 The Youth and Family Services Intake/Referral number remains the same: 314 -330 -2403 The Youth and Family Services fax number is different: 314 -615 -2140 Mike Lamping, MA Program Manager, Youth & Family Services 314 -615 -9105 x 430