SYSTEM MONITORING PROCESS Dave Allard Process Engineer MMEC

SYSTEM MONITORING PROCESS Dave Allard Process Engineer MMEC 1

Dave’s Background • 8 Years @ Air Liquide North America • Cryogenic engineering, project & operations management • Hi-purity process system design & fabrication • 8 Years @ Advanced Silicon Materials (ASi. MI / REC ) Butte • CVD Operations manager • Director, R&D • 5 Years – Plant Manager; Lattice Materials Bozeman • 4 years – Silicon Manufacturing & Sourcing Solutions (Si. MASS) • 3 Years – COO; Qatar Solar Technologies (QSTec) • 3 Years - MMEC 22

Problem Statement Problem: The system is in place but you don’t have any idea of how it is performing relative to your business strategy. • Where are your opportunities to improve the system? • Are your resources allocated correctly? • Where are you saving or losing money? 3

Collect and Analyze Data Solution: Establish measurements systems • • • On-Time Delivery Warranty Returns Customer Perception Manufacturing Yields Scrap costs Product build times Effect: • Clear understanding of strengths and weaknesses of the organization • Data available for decision making 4

Observe Your System Solution: Have personnel assess the system • Are personnel following the processes as designed and documented? • Are there processes that can be improved? Effect: • Information available for decision making • Personnel have a voice in the system therefore greater buy-in 5

Management Review Solution: Monthly/Quarterly Review with Senior Management • Status of the System • Process and Product Data • Results of the assessment of your system (observations) • Status of customer perception • Status of improvement efforts Effect: • Better understanding of the performance of the system • Know where to focus resources for improvement efforts • Determine and assign actions • Confidence that the system is meeting your strategic goals and saving money 6

Questions to Ask Yourself • Do you know how long it takes to build your product? ? • Do you know what percentage of your products are shipped on time? • Do you know what percentage of your products are returned from your customers? • Do you know your material scrap cost? • Do you know whether or not your customers are happy with your products? Know where you are to know where you’re going 7