Sustaining Web Accessibility at the Penn State University

Sustaining Web Accessibility at the Penn State University Libraries Vicki Brightbill Binky Lush

2010

Libraries Website • Adobe AEM • 10, 000+ pages • 200+ authors

Web Team • 3 Developers • 1 Web Manager

Focused on • accessibility • universal design • diversity

And then it happened…

The Complaint Burkett, K. (2009). Philly Snow Storm [Photograph]. Retrieved from Philly Snow Storm photo - Flickr. Licensed under https: //creativecommons. org/licenses/by-sa/2. 0/.

The Settlement – October, 2011 • Accessibility Audit • Policy Statement on Accessibility • Procurement • Course Management System replacement, classroom podiums, clickers and ATMs • University web sites (3 years) • Library Web site (1 year)

The Plan…

Libraries Efforts • Web site • Partnerships • Policies and Guidelines • Training • Purchasing • Communications

Libraries Web Site • Scope • Resources • Inventory and assessment • Testing and Reporting • Remediation • Success

Success! …. but how do we sustain it?

2015

CMS Migration Project • SCREEN SHOTS – OLD TO NEW

Content and Assets

Author Environment

Updated navigation

Website Authors Image Credit: openclipart Creative Commons Zero 1. 0 License

Automated Testing and Reporting • Monthly testing using Hi. Software/FAE • Reports sent to Author Expert Team for remediation • Broken Link Checker

Hi. Software Reports Post-Remediation • Before and after visual checks Before Visual Checks After Visual Checks Error 2% Pass Visual Check Error Visual Check 26% Pass 72% Visual Check 8% Error 2% Pass Visual Check Error Pass 90%

Functional Accessibility Evaluator (FAE)

FAE – Apply Filter Choose from resulting page list to see errors on one page.

Manual Testing = Critical • Monthly “office hours” with Assistive Technology Specialist • Available for impromptu testing via email request or in person • Test web page content plus functionality and changes • Developers and product owners are invited/encouraged to sit in on testing sessions

Beyond the Web Site

Libraries Plan • Web site • Partnerships • Policies and Guidelines • Training • Purchasing • Communications • Libraries Initiatives

Partnerships • ITS • Student Disability Resources • Accessible Technology and Information Team (“A” Team) • Libraries’ Adaptive Technologies • Library System Vendors

Policies and Guidelines • University Accessibility Policy AD 69 • Accessibility feedback vehicle and Libraries Statement of Accessibility • Library Policy UL-AD 15 Web Accessibility

Training • Developer training • Drupal author training and workflow changes • Webinars/presentations

Purchasing • BTAA e. Resources Group • Graduate Assistant for Accessibility • RFPs

Communications

Library Initiatives

The Road Ahead • Build accessibility into everything you do • Evolve the plan • Focus on the benefits • Communicate and collaborate

Thank you! binky@psu. edu vsb 1@psu. edu