Sustainable Hotel Practices IHG Approach Denis Pai Pauline

Sustainable Hotel Practices IHG Approach Denis Pai Pauline Auguste

Overview Why sustainable development? Hotel Industry – 4 th largest energy consumption in the US (Source: EPA) 95% of business travelers believe hotels should undertake ‘green’ initiatives

Sustainable Development “Development that meets the needs of the present without compromising the ability of future generations to meet their own needs” – Brundtland Commission 1987

Sustainable Development Process Commitment from the top Education of Managers and Staff Get Involved with the Community Produce and Follow SD Mission Statement “We acknowledge our responsibility to respect the environment and manage our impacts for the benefit of the communities in which we operate, and we are committed to measuring and managing those impacts and finding innovative ways to reduce them”

Business Owner Roadblocks Main Reasons for Business Owners Too expensive Competition not focusing on it Impatient (lack of immediate results) Reasons for SD Proven return on investment Image enhancement Increase revenue

Examples Inter. Continental Barclay Replaced incandescent bulbs to CFL’s Light bulb cost - $34, 000 Electricity savings during first year - $148, 000 Labor cost savings - $13, 000 Percentage of revenue and savings set aside for local and global relief (Sandy) Rooftop Bees

Cont. Times Square Crowne Plaza Replaced 3300 incandescent bulbs (40 w) on billboard to LEDs (8 w) LED cost - $40, 000 Con Edison rebate - $13, 200 Electricity savings during first year - $120, 000 Labor cost savings - $20, 000

Cont. New York Palace Hotel Microturbine installation Supply 43% of heating needs for hotel and 15% of air conditioning needs Covers 42% of electricity needs Annual savings - $840, 000

Cont. Empire State Building Retrofit 6, 514 windows and insulation Cost - $13. 2 Million Savings of $3 million per year Additive

Employee Roadblocks Main Reasons for Employees Lack of training What’s in it for me? Life is too difficult No time Reasons for SD Incentive programs On the job education

Lasting Changes “You must be the change you wish to see in the world” - Mahatma Gandhi