Surveillance By Terry Moritz Manny Calderon Brian Huynh

Surveillance By: Terry Moritz Manny Calderon Brian Huynh Matthew Beckstead 1. 2. 3. 4. Big Business Small Business Consumer Government

Big Business Surveillance • • Motivated by profitability Interview in ABA Banking Journal with Banker Charles Williams • Overkill or too Simple (Many Cameras from many different positions, just one black and white camera) • Security comes mostly from physical security ( knowing protocols) 1. 2. 3. Routine vault checks (if at night with police) Routine security checks In case of robbery stay calm, don’t be a hero, notice details of appearance.

Big Business Surveillance Tracks consumer behavior Records credit and purchasing history (used to authorize or deny certain claims from customers) Biometrics (use closed circuit TV to recognize people) Follow and track customers Business sell to Gov.

Big Business Surveillance 200 Companies produce biometrics in the US Goss Sales approximately $1. 9 billion Just a portion of a $40 billion industry

Big Business Surveillance E- Surveillance (Internet Technology) Breakthrough by a UK company in 2002 (Farsight) Using internet technology cuts installation cost by 50 percent Surveillance on employees

Big Business Surveillance Technology used to monitor employees mostly. 526 respondents to a Electronic Monitoring & Surveillance Survey 1. 2. 3. 4. 36% monitor time spent on computer (this includes content and actual keystrokes) 50% store & review computer files 55% store & review e mail massages 65% utilize software to block access to unauthorized websites

Big Business Surveillance AMA survey and e. Policy Institute Monitoring employees email and internet usage Termination due to email usage 1. 2. 3. Violation of company policy. 64% Use of inappropriate language 62% Breach of confidentiality 22% Termination due to internet use 1. 2. 3. Inappropriate or offensive content 84% Violation of company policy 48% Excessive personal use 34%

Small Business Surveillance Type of Surveillance Security Cameras Color Vs. black & white Resolution Lenses Pan Tilt Zoom Internet Security Internet DVR

Cameras Cisco PVC 2300 Business Internet Video Camera Enables access via internet for live recording Remote Control Movement Cisco servers Wireless security notification Board Cameras

Vehicle Surveillance GPS tracking via the internet Efficiency Productivity Helps monitor employees Saves money 1 Minute Updates- $69. 95 15 Minute Updates - $24. 95 / month

Monitoring Services Surveillance Companies Growing in India China Malaysia Substantially reduce the expenditures of maintaining your digital surveillance solution

Benefits of Surveillance reduce shrinkage by catching shoplifters Deter potential thieves Monitor cash registers Record evidence to prevent false accident claims Identify visitors and employees Monitor hazardous work areas Increase security in and around business premises and parking lots Meet insurance requirements Prevent counter surveillance

Home Surveillance PROVIDER SERVICE Top three companies SELF SERVICE Q-SEE Defender ADT BRINK’S APX Alarm

Provider Service ADT, BRINK’S, APX Security. Link Fire monitoring Carbon Monoxide Monitoring Flood Detection Low-Temperature Monitoring Video Monitoring Identity Theft Protection Price ▪ ▪ $$$ Installation Fee $$ Monthly Service Fee

Self Service Q-SEE Simultaneously display live footage, record, playback, connect via network, and back-up without any recording loss. DVR box has pre-installed 500 GB hard drive. Remote monitoring through via internet and mobile phone with Win. CE. Night vision capability up to 30 feet. Cost: $800 Defender DFST 1 Disguised as a motion sensor. Wire free Covert DVR system Color camera 2 GB SD card (about 45 days) Cost: $150

Other Surveillance PC KEYKatcher Spysure Cell Phone Flexi. Spy Mobile-Spy

KEYKatcher PC Data Monitoring Hardware Record every keystroke including e- mail, chat, IM, internet addresses, user name, passwords, and more. Storage capacity from 64 K – 4 Mb or 32 pgs – 2, 500 pgs. No software to install. Works on all operating systems. Internal battery keeps time and data accurate. Can’t be detected or defeated by anti -virus software. Price: $50 - $150

Spysure PC Monitoring Software See every website visited Read every email sent or received All keystrokes recorded Restrict websites Capture screen shots Operates on Stealth Mode Password protected Price: $60 - $200

Flexi. Spy/Mobile-Spy Cellular Phone Monitoring Software Listen to calls or conversation GPS tracker Retrieve data ▪ Text messages, call history, emails Gain control of device ▪ Block/intercept calls Price: ($100 - $350) Per Year Change phone as often as you like

Government Surveillance FBI (Federal Bureau of Investigation) CIA (Counter Intelligence Agency) IAO (Information Awareness Office) • US Military ▪ DEA (Drug Enforcement Agency) ▪ NSA (National Security Association)

Tip Program Post 9/11 Patriot Act 2002 Employs Mailmen, Garbage Collectors and Bankers to report suspicious activities Large Transaction Report

CIA �Created in 1947 �Foreign recognizance � 1960’s aided FBI in local surveillance of radicals, peace groups and college students

ECHELON Monitors � Phone calls � Faxes � Email � ATM Network of Five countries � USA � Great Brittan � Australia � Canada � New Zealand

Airplanes �Utility Spy Plane (U 2) First plane of its kind Flies above radar �SR 71 Blackbird Fastest Plane in the World Outruns Missiles �RQ-1 Remote Controlled Five cameras 24 Hrs of flight on one tank of gas

References Nolan, D. (2003, Spring 2003). Privacy and Profitability in the Technological Workplace. Journal of Labor Research, 24(2), 207 -232. Retrieved March 9, 2009, from Business Source Premier database. � Three-Quarters of Companies Now Monitor Employee Internet Use. (2005, August). HR Focus, Retrieved March 9, 2009, from Business Source Premier database. � Nancherla, A. (2008, May). SURVEILLANCE: Increases in Workplace. T+D, 62(5), 12 -12. Retrieved March 9, 2009, from Business Source Premier database � With physical security Complacency is the enemy, Lauren Bielski. American Bankers Association. ABA Banking Journal. New York: Dec 2008. Vol. 100, Iss. 12, p. 35 -37 (3 pp. ) � � MARSHALL DIMOCK'S THEORETICAL LEGACY: REVISITING TWO CENTRAL THEMES IN HIS FREE ENTERPRISE BOOK , Daniel Baracskay. Public Administration and Management. Middletown: 2008. Vol. 13, Iss. 2, p. 1 -39 (39 pp. ) � Pioneering Internet solution delivers cost-effective surveillance , Jenny Pickles. Facilities. Bradford: Sep 2001. Vol. 19, Iss. 10, p. 315 -316 (2 pp. )