Sure CRM What is Sure CRM Sure CRM

Sure CRM What is Sure CRM? Sure CRM is a powerful SAP add-on that empowers organisations to communicate effectively with their customers without having to install a dedicated SAP CRM Server In order to achieve this, we have established a partnership with who have developed a web and e-mail marketing solution that has been tried and tested by a few big name clients and has been operating since 2009 Sure CRM simply acts as the link between SAP and making use of a series of Remote Functions Calls 's established web and e-mail marketing solution by

Sure CRM Why do you need a 3 rd party add-on for SAP to send e-mail? No HTML emails Limited campaign feedback Limited communication between you and your customer

Sure CRM How will Sure CRM assist you? Marketing Lists HTML Emails Customer Responses Great communication

Sure CRM Maintaining Your Customers Create Campaigns Manage users and marketing lists. Send Campaigns and review campaign feedback.

Sure CRM Why use Sure CRM? Exclusive to SAP Tight integration Quick customization Direct Support Channel Customer Driven

Sure CRM Under the Hood Client hosted on site Integration is Asynchronous Audit tracking (xml) Windows Services

Sure CRM The Architecture

Sure CRM How it Works Installation and testing Generate GT Templates & v. Forms Go-live Set up SPF

Sure CRM Installation One of our other products, Sure Landscapes, will be used to for the installation process. Sure Landscapes will automatically create the following objects on your system in a matter of seconds: • Development Class: A New Development will be created for Sure CRM and it will contain all objects required by Sure CRM • Transport: A new Transport will be created which will contain all components of Sure CRM • Domains, Domain Values • Data Elements • Structures • Database Tables • Programs, Program Texts, Program Screens

Sure CRM Cost and Support Contract Service Contract Initial Cost: TBC Monthly Cost: TBC 8 hours of Support per month 40 hours of Support per month Free Support during a SAP upgrade Free Sure CRM Updates 5 Sure Output Programs per month