Supporting the Cluster Excellence Programme Matt Fisher EFQM

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Supporting the Cluster Excellence Programme Matt Fisher, EFQM 5 th June 2013

Supporting the Cluster Excellence Programme Matt Fisher, EFQM 5 th June 2013

What is EFQM? Not-for -Profit Foundation formed in 1988 500 Members covering over 50

What is EFQM? Not-for -Profit Foundation formed in 1988 500 Members covering over 50 different sectors 30, 000 Organisations in Europe are using the EFQM Excellence Model More than 4, 500 networking contacts 2

Who do you work for…? § § § Brand reputation Ethical behaviour Transparent communication

Who do you work for…? § § § Brand reputation Ethical behaviour Transparent communication § § § Opportunities to develop & grow Work / life balance Pride in Organisation Society § § Leaders who inspire trust Clearly defined long-term strategy Robust internal processes The right Partners & Suppliers People § § Value-adding products & services Excellent service § § § Customers Return on investment Optimise profitability Sustainable financial growth Shareholders

EFQM Assessment & Recognition Top level of recognition, for mature organisations far exceeding ECEI

EFQM Assessment & Recognition Top level of recognition, for mature organisations far exceeding ECEI Requirements Increasing maturity and capabilities, starting to exceed ECEI Requirements Next step, for organisation meeting the majority of ECEI Requirements Starting point, aimed at bringing organisations up to ECEI Minimum Requirements

Supporting Clusters n EFQM Framework for Cluster Management n n Developed based on the

Supporting Clusters n EFQM Framework for Cluster Management n n Developed based on the ECEI Minimum Requirements & the EFQM Excellence Model. The EFQM Model in Cluster Management language n Quick Check n n Simple self-assessment against the minimum requirements. Designed to support Committed to Excellence. n Cluster Excellence Matrix n n More comprehensive selfassessment tool, based on the EFQM Framework for Cluster Management. Designed to support Recognised for Excellence.

Starting the Journey Recognition Assessment Quick Check Assessment Tool Training Start Simple: 1 day

Starting the Journey Recognition Assessment Quick Check Assessment Tool Training Start Simple: 1 day workshop EFQM Committed to Excellence

Supporting your journey… EFQM Kal. Der n Support direct from the Brussels office: n

Supporting your journey… EFQM Kal. Der n Support direct from the Brussels office: n Support from our Partner in Turkey: n info@efqm. org n www. efqm. org

Thank You More information: www. efqm. org

Thank You More information: www. efqm. org

Financian Solicita Colaboran Asturias MODELO EFQM MODELO EFQMFinancian Solicita Colaboran Asturias MODELO EFQM MODELO EFQM
Il modello EFQM e lAutovalutazione Il modello efqmIl modello EFQM e lAutovalutazione Il modello efqm
EFQM Excellence Model Levels of Excellence Learning EdgeEFQM Excellence Model Levels of Excellence Learning Edge
Striving for Business Excellence Implementing the EFQM ExcellenceStriving for Business Excellence Implementing the EFQM Excellence
DEDICATION EXCELLENCE DEDICATION EXCELLENCE DEDICATION EXCELLENCE DEDICATION EXCELLENCEDEDICATION EXCELLENCE DEDICATION EXCELLENCE DEDICATION EXCELLENCE DEDICATION EXCELLENCE
Integrating for Excellence EFQM Education Community of PracticeIntegrating for Excellence EFQM Education Community of Practice
Using the EFQM Excellence Model to support theUsing the EFQM Excellence Model to support the