Support staff workplace responsibilities Scenario 3 Amela Amela

Support staff workplace responsibilities Scenario 3 - Amela

Amela Ronnie - a supported employee at Benrali Enterprises – a supported employee at Benrali Enterprises Sam - Amela’s supervisor

Focus questions • • What should Sam do now? What are your reactions to the scenario? What are the issues raised? What do you think Sam was hoping to achieve by ringing the family? • What could Sam have done differently? • Which Disability Services Standards does this scenario relate to?

Focus questions • What are your organisation’s policies and procedures in relation to this kind of scenario? • Are there policies and procedures in your organisation that you need to revise or update as a result of examining this scenario? • Are there legal or other issues that relate to this scenario? What are they? Is there any legislation you should be aware of that relates to this scenario?

Exploring the issues • Has Amela’s privacy been respected? • Are there circumstances where you would consider doing what Sam did? • Did Sam exceed her role by ringing Amela’s family and asking the questions she did? • Are the issues different if Amela’s injuries are accidental? Why?

Debrief questions • How did you feel about us discussing this topic? • What did you learn? • How will you apply what you have learned?