Support staff workplace responsibilities Scenario 10 Phuong Phuong

Support staff workplace responsibilities Scenario 10 - Phuong

Phuong - a supported employee at Tangent Business Service Simon Vicki - a supervisor at Tangent Business Service - another supported employee at Tangent Business Service

Focus questions • What do you think happened next between Phuong and Simon? • What do you think Vicki will do? • What would you have done in her place? • What are the key issues here? • Could a situation like this arise in your work area? • Which Disability Services Standards does this scenario relate to?

Focus questions • What are your organisation’s policies and procedures in relation to this kind of scenario? • Are there policies and procedures in your organisation that you need to revise or update as a result of examining this scenario? • Are there legal or other issues that relate to this scenario? What are they? Is there any legislation you should be aware of that relates to this scenario?

Exploring the issues • What are the issues for Phuong, Simon and Vicki? • Is Vicki dealing with the harassment and bullying effectively? • Would the issues be different if: • Phuong, Vicki and Simon shared a common cultural background • the supervisor was a male?

Debrief questions • How did you feel about us discussing this topic? • What did you learn? • How will you apply what you have learned?