SUPPORT MEASURES FOR LONGTERM UNEMPLOYED KATI MADISSON Chief

SUPPORT MEASURES FOR LONG-TERM UNEMPLOYED KATI MADISSON Chief consultant 01

Registered unemployment by counties, May 2018

…registered unemployed by risk groups, March 2018 Share of registered unemployed in risk groups, % 55 years and older 16 -24 years Non-Estonian speakers Caregiver Long-term unemployed Disabled Released from prison Otherwise particularly hindered 24% 9. 4% 27. 1% 0. 1% 38% 30. 7% 1. 6% 6. 6% % of unemployed in at least one risk group 72. 2% Total number of registered unemployed 33 268

Three-level employment counselling case managers job mediation counsellors disability employment counsellors

Counsellors/consultants in Eesti Töötukassa regional office Employers’ consultant Services’ administrator Chief consultant Job mediation counsellor Information specialist Case manager I Career counsellor Case manager II ( also known as disability employment counsellor) Career information specialist EURES adviser

Work-focussed counselling ● Counselling at least once every 30 days √ jobseeker can be asked to attend more frequently if he/she needs more support ● Work-focussed counselling √ progress is discussed √ next steps and (managable) tasks are agreed (to experience success and avoid failure) ● Support measures are provided on the basis of individual needs √ counsellor chooses the most suitable and effective help

Measures for increasing employment opportunities of LTU Individual solutions Psychological, addiction and debt counselling Coaching for working life

Counselling: psychological, debt and addiction counselling (individual and sometimes in groups) Target groups: registered unemployed and jobseekers with a redundancy notice Psychological and addiction counselling (alcohol) • … aimed for those who feel that their job search and success in getting hired is affected by a situation, for which they have a hard time finding a solution on their own. • Duration: maximum 10 academic hours in 6 months. Debt counselling • Loss of employment can influence your income significantly. You should determine a way to cope with your loan commitments as soon as possible. • Duration: maximum 6 academic hours 6 months.

Coaching for working life (I) Ø Coaching for working life is a labour market measure for restoring work habits or gaining first work habits by unemployed persons. This measure is usually meant for long term unemployed persons. Ø The aim of coaching for working life is to prepare unemployed persons for participation in other active labour market measures or for employment. Ø Duration of coaching for working life measure varies from two to six months, tree to five days in a week. Ø It is procured or provided by Eesti Töötukassa (only mentoring is procured, cooperation with local municipalities, if possible)

Coaching for working life (II) ØInvolves theory and practice ØTopics and activities depend on the target group ØGoals of the active measure: motivating, self-examination, self-assessment, training social and communication skills, improve self-confidence etc. team work skills, coping with stress, personal resources, learning skills, life long learning, basic computer training family budget, labour laws, current labour market situation, looking for vacancies, necessary documents, applying for a job, exercising for job interview visiting employers, everyday discussion about suitable vacancies, feedback from job interviews

Examples of different groups (I) The general group • The participants are mostly with basic or with secondary education • They have no particular obstacles • Participants have usually been working at the same company for a long time. • Lasts 25 days, 6 hours a day

Examples of different groups (II) Group for people with social problems • Participants have often problems with their place of residence • Hygiene problems • Lasts 40 days, 4 -6 hours a day

Examples of different groups (III) The part-time group I. Group for people with reduced ability to work (18 days and 3 -4 hours a day); II. Group for people who can`t attend full-time group for other reasons (25 days and 4 hours a day).

Examples of different groups (IV) Group for people with higher education • People who have been looking for specific work (that fits their education) for a long time • People who have been working as a high level specialists

Coaching for working life organised by Eesti Töötukassa itself The importance of “self-organised“ measure: § It is possible to provide the measure also in regions with lack of service-providers; § It is possible to provide more quality service for specific target groups; § It gives us possibility to design the measure further and develop the most appropriate methods used in the measure for specific target groups; § In this case we can have closer cooperation with local governments in designing the measure based on the needs of the groups; § There is more flexibility in the costs; § The supervisor´s strengthened role in preparing, coordinating and mentoring the group.

Participants in coaching for working life measure over the years Year Particpants in Cfor. W 2014 3543 2015 3725 2016 2810 2017 2992

Recommendations • Find reliable partners who meet the quality standards • Practical as well as theoretical part of the training must be manageable for the participants • Work-focussed approach • Focus on the feedback on each participant by the service provider • Close networking

Individual solutions decided by the committee üIn case nothing else helps üCase-by-case approach üCase manager inserts the need into our information system üWe have enabled eyeglasses, support persons’ participation in active measures (wheelchair transport for employment rehabilitation, training ect. ), sign language interpreters (to mediate training, counselling etc), care allowance, medical certificate etc.

Thank You!