Superior Technology Process Automation driving HCM Service Excellence

Superior Technology & Process Automation driving HCM Service Excellence Business Systems House FZ-LLC

Since 1993: Regional Leader in Payroll & HCM services Since 2009: ADP Middle East Partner for global payroll business 26 10 years Middle East HR & Payroll provider since 1993 ADP Streamline Partner since 2009 50 k + Employe es 300+ Clients, 600+ Pay-groups 10+ Managed Mode Payroll Services Statutory & Payment services Time & Absence Management Countries GCC + Egypt, Lebanon, Jordan, Pakistan HCM Services Processing Mode Standard and client specific 10+ Countries ADP Streamline partner since 2009 o Alignment to ADP, Partner Excellence Program and Audit o 2012: ‘Preferred Partner’ status o 2016: ‘Design Partner’ o 2010 -2018: Continuous ‘Service Excellence’ awards Business Systems House FZ-LLC T e r r i to r y § Bahrain § Egypt § Jordan § Kuwait § Lebanon § Oman § Qatar § Saudi Arabia § UAE § Pakistan Special Projects completed § Iraq § South Africa § Namibia § Malaysia

Services at a Glance…. AUTOMATED 1 -Click Payroll Cut Off AUOTMATED Payment Service (Payroll & Statutory) Fund Request Sign Off Client Approval Payment & Payslips Close Cycle Client Funding Disburse Close Cycle Finance Reports Reconcile Beneficiaries BSH Bank Account AUTOMATED Statutory Services HCM Processing Services with ESS Talent Management e. Recruitme nt Registrations Declarations Training Performanc e Evaluation Competenc y Manageme nt Manpower Budgeting Schooling Air Tickets Loans Compliance Benefits Business Systems House FZ-LLC Personnel Administration Personnel Admin Expense Manageme nt Leave Manageme nt Time and Attendance Time & Absence Management 3

Superior Technology and Process Automation driving Service Excellence Robust and powerful IT platform in the Cloud o o o User enabled. Workflow, Alerts, Access control, Data authority UX/ UI UX: One click payroll, UI: modern look, Mobile enabled Flexible Rules engine (Parameter-based), User Defined Fields International Multi-country, multi-currency, multi-lingual BSH Key Strengths Middle East Expertise with International/ ADP Open Upload capabilities of custom files thru mapping Standards Advanced Retroactive / future calculations, multi-policy, MM Compliance to ME Labour & Taxation rules, attachments o Audit Trail o Reporting Excel o ESS / MSS Income Tax expertise Online Audit, Date tracking Standard reports, ad-hoc reports: ODBC to 3 rd party, Web Portal across all business areas How do we ensure Security Operational excellence Automation, Integration, Operations Management, and Service Excellence Software Power with Service Excellence from a o Non-disclosure of Client data EE Contracts, Code of Ethics & Single Vendor Anti-Bribery policy Automation driving productivity, timeliness, accuracy o Physical Office Security Secure Building, Camera, Fingerprint access and security o Protection from External Access Firewall (DNZ); Access to Servers thru cabling Recurring Pricing Model o Advanced Data Encryption Best technology Pay as you go o Access Control, data authority who can access which function and data o Secure files Exchange tool Https, alias, encrypted email pay-slip (256 -bit) Business Systems House FZ-LLC o Data Backup & Disaster Recovery Daily 4