Successful Use of Deployed ESHQ Personnel at LANL

Successful Use of Deployed ESH@Q Personnel at LANL Stephanie Archuleta Deployed ESH&Q Manager Los Alamos National Laboratory November 2007 UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Background n June 2006: LANL Contract Change, LANS assumes leadership from UC n Reorganized Facility Operations under 9 Directors generally by geographic area and common hazards of the facilities n Centralized ESH&Q Personnel under one service organization and model. UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Slide 2

Operations Organization Approach For All LANL Facilities • – Ownership was established at LANS transition – Facilities were logically grouped – Each of 9 groupings was assigned a Facilities Operations Director (FOD) • Nuclear and High Hazard FODs report to the Associate Director for Nuclear and High Hazard Operations (ADNHHO) • Other FODs report to the Associate Director for Infrastructure and Site Services (ADISS) UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Slide 3

§Nuclear §Bob §TA-55 §Facility §C. §Engineering §LANSCE §Facility §& §Operations §Facility §Operations §R. §P. §TA-55 Mason, Director §D. Seely, Director Sasa, Director §CMR §WETF § Mc. Quinn, Associate Director §CMR Operations Armitage, Dir. and High Hazard Operations §TA-53 §Environmental §D. Operations Cox, Director §Interface §Materials Waste Mgt. & §Chemistry §Facility §F. DNFSB Operations Crawford, Director §M. Office §Safety §Operations §Basis §Support §Division Mobley, Div Ldr §TA-50 §BTF §Safety §Crit Basis Safety §J. Angelo, Div Ldr §Pack §Gas & Trans Plant Ops §TA-16 Machining §TA-54 §Sigma §TA-16 Assembly §Environmental §TA-48 §Readiness §TA-11 §TA-46 §Reviews §TA-37 §TA-35 W Legacy Sites §MSM UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Shops §Target Fab Slide 4

UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Slide 5

Facility Manager Model • Used nuclear facility operations experiences from industrial partners • Adopted a traditional “Facility Manager” model of functional responsibilities • Chose the title “Facility Operations Director” (FOD) • Each FOD has the same responsibilities and the same organizational structure/titles. UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Slide 6

Facility Operations Director Waste Operations Maintenance ESH & QA Engineering Support Security Manager Specialist Services Manager • Corrective Maintenance • • Preventive Maintenance • • Calibrations • Rounds • Industrial Safety • Spare Parts • AB Compliance • Industrial Hygiene • Near Term Planning & Scheduling • Facility Safety System Operation • Environmental § Compliance • • POTD/POTW Formulation • • Maint/Ops Interface • Resource Allocation Shift Manager(s)/ Shift • Radiological Personnel § Protection Surveillance & • Fire Protection Maintenance Manages POTD execution • • Liquid Waste • Solid Waste Operational Safety Board • Maint/Ops Interface • Emergency Management QA/QC Operated by Los Alamos National Security, LLC for NNSA Safety Basis/ USQ • Cog/System Engineers • Work Authorization/ Release • • UNCLASSIFIED Configuration Management • Design Interface • Engr FAM Interface • Maintenance Support for Safety Systems • Training • Procedures • Incident Reporting • Issues Management • Management Assessments • Document Control • Budget/ Finance • Property • Human Resources • Physical Security • MC&A • Cyber Security • Classified Matter Protection and Control Slide 7

Deployed Service Model n Centralize Core Organization of Environmental, Safety, Health & Quality (ESHQ) Professionals n Core owns Policy, Procedures and Protocol n Trained and Qualified ESHQ Professionals (IH, Safety, Environmental, Rad Protection and Quality) are deployed geographically through FODs to support Research & Development (R&D) Work Organizations in the Field n ESHQ Field personnel support day-to-day operations and work activities in FODs geographic area of responsibility UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Challenges and Dilemmas of the Deployed Service Model n Differing expectations and priorities among R&D Org, FOD and Institutional ESHQ Orgs • Institutional priorities (e. g. 10 CFR 851) vs mission priorities • ESHQ personnel have “many bosses” which may result in loss of focus. • Customers perceive limited access to ESHQ personnel for mission priorities n It’s can be more expensive for customer to pay core organizational taxes n It’s difficult for core to quickly replace personnel with adequate activity/facility-specific knowledge. UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA Slide 9

Deployed ESHQ Roles & Responsibilities n Development, implementation, and maintenance of environmental, safety, health & rad protection programs, preparation of work authorizations, IH&S reviews and performance assessments in FOD assignment area. n Coordinate the development and maintenance of facility safety envelopes n Hazard assessments and evaluations for all work n Integrated Work Document (IWD) SME Review n Incident and abnormal event reviews UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Deployed Operational Point-of Contact (POC) Serve as an R&D Organization Operational Point-of-Contact (POC) to bridge the gap. n Integrate with R&D organization as the primary operational POC • ESHQ, Safety Basis, Engineering, etc. n Serve as an IWM and ISM Mentor n Facilitate New Activity Reviews • Engage additional SMEs as necessary (Rad, Explosive, Pressure, Safety Basis, etc. ) n Attend R&D organizational meetings, safety meetings, management walkarounds n Support and perform both FOD and R&D Management Assessments n Attend Plan of the Week/Day on behalf of line organizations UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Deployed POC Personnel Values n Execute work done Safely & Securely n Customer Service to Support Execution of Work • Serve as “crossing guard” rather than police officer. • Problem solving in order to get the work done. n Effective Team Work • Communication and follow-up • Engage SME involvement as necessary • Balance Priorities of limited resources UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Potential Concerns for POC Model n Concern that deployed professional “goes Native” within the R&D org n Model becomes Person-based vs process-based • R&D group is reluctant to give up relationship with “individual” POC n More resources needed to align ESH Professionals with groups • R&D group assigns other duties • What the group can afford and what they need are not necessarily the same n Potential to assume TOO much of the LINE manager and worker responsibility UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Work Control & Planning Benefits n Improved Hazard Identification and Analysis for R&D work activities n Improved Hazard Controls development and documentation for R&D work activities n SME Involvement early in R&D work planning n Improved oversight and engagement during work execution IWDs are detailed and improved in overall quality UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Overall Operational Benefit n Integration into organization leads to FOD’s improved knowledge and awareness of operations • Improved Aggregate Hazard Management n R&D Organization develops a relationship of trust and increases engagement of ESH SMEs n Deployed professional gains wide breadth of operational experience n Intimate understanding of R&D organization’s goals and priorities n Balance of Institutional Program Goals and Priorities with those of R&D Program UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA

Opportunities for Improvement n Strengthen ESHQ Core Organizations Policy and Procedure so it is executable in the field. • Develop detailed implementation plans for all new policyies and procedures • Use field personnel to develop institutional policy and procedures n Strengthen standard institutional training and qualification of ESH Professionals. n Prioritize institutional goals and priorities with resource loaded schedules n Develop Facility-Specific Transition plans for replacement personnel Ensure customer buy-in for priority schedules, policy implementation plans and personnel deployment UNCLASSIFIED Operated by Los Alamos National Security, LLC for NNSA