Students as Angel Investors Dee Childs Deputy CIO

Students as Angel Investors Dee Childs, Deputy CIO Stacey Morales, Manager of Customer Services Louisiana State University Copyright Dee Childs and Stacey Morales, 2007. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the authors. To disseminate otherwise or to republish requires written permission from the author.

28, 000 students 1, 600 international students 5, 000 graduate students. 8, 000 on-campus residents substantial commuter population 4 schools & 9 senior colleges 1, 200 full-time faculty 5, 000 staff $144. 7 million annually in outside research grants and contracts, a significant factor for the Louisiana economy. LSU is a land-grant, sea-grant and spacegrant institution, one of only 21 such universities in the nation

Students?

Session Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Microsoft Select & Tigerware Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Who or What Exactly is an Angel Investor?

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Microsoft Select & Tigerware Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

1997: LSU’s web portal won the Educause Exemplary Practices Award

However, students weren’t as impressed with e-mail: The SG Information Technology Officer sent an email to our office asking that we upgrade the student e-mail system to “greatly aid students who use PAWS as their primary e-mail client. ” Students requested improved functionality including multiple attachments, a signature block, a personal address book & group calendaring. “When I am forced to use the PAWS e-mail (e. g. when accessing via the web from remote locations), I am amazed that such a frustrating, horrible, primitive, user-unfriendly e-mail system hasn't been replaced or at least significantly improved by now. . “

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Microsoft Select & Tigerware Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Microsoft Select & Tigerware Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Going Wireless § In 2003 Tech Fee funded the installation of 200 wireless access points in high traffic areas. § In 2004 Tech Fee funded an additional 200 access points to provide more ubiquitous coverage. § Tech Fee pays the annual node charges of $86, 400 for these access points. § Currently LSU has over 1500 access points.

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Microsoft Select & Tigerware Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Gear to Geaux History § § § § § The program was started in 2003 The initial program only had 12 laptops and 50 wireless cards. The items were circulated by ITS and students could only use the laptops for two hours and could not leave the library. In 2005 we partnered with the library to have them circulate the items and they could collect and keep the fines revenue. In Fall of 2005 we added 10 additional laptops and changed the circulation to allow students to check them out for up to three days with one renewal. In January 2006 we acquired 50 IBM laptops from those donated in support of hurricane Katrina recovery efforts. ITS decided to put these machines into the library circulation program. This was a big hit. In the Fall of 2006 we replaced the twelve additional machines, but with 6 windows compatible machines and 6 ibooks. We also added digital cameras and camcorders. In the Fall of 2007 we added 6 additional ibooks and 6 new windows machines. The program continues to be nearly 100 percent checked out on any given day.

Gear to Geaux § IT Circulation Items Laptops (win & mac) § Digital Cameras § Digital Camcorders § Tripods § Adaptive Technology – – Laptops Large format keyboards Scroll ball mice Opal magnifiers

Internet Kiosks § 3 year old computers are used as low-end, internet stations. § 42 machines located in 15 high traffic areas on campus. § Provides students, faculty or staff quick access to the internet. § Most require a logon, however we have 12 machines in the Information Commons that are open access.

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Tigerware Software Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

21 st Century Information Commons at LSU A collaborative environment where library and IT resources blend … where people meet and collaborate … in a first-class showcase of IT tools and student products.

21 st Century Information Commons at LSU § § § § Adaptive Technology Library Reference Multimedia Development Studio Personal & Collaborative Workspaces Social / Mobility Copy/Print Areas I. T. Enablement

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Tigerware Software Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Virtual Lab § Concept piloted in 2005 with an initial investment of $150, 00. Great Success. § Access to all students in 2006 with very little marketing. § Added additional terminal servers to the backend in 2007. § It provides students thin client access to high-end software not available for download from Tiger. Ware. § Software may be used from any Web browser. § Students able to save files to their local drives, shared drives, and print to their local printer.

Presentation Overview Introduction to Louisiana State University Student Technology Fee as Foundation Outsourcing E-mail & Web-hosting Tigerware Software Distribution Server Going Wireless Gear-to-Geaux & Information Kiosks 21 st Century Information Commons VLAB GROK Knowledge Base Conclusions / Q & A

Take-Away Ideas • Create a student technology advisory group • Include students in existing campus technology advisory groups • Include student leaders in strategic IT planning • Consider using students as beta testers for projects • Cultivate relationships with student media • Hire a student liaison for your IT staff • Leverage residential IT living-learning colleges as advisors • Cultivate a culture of investment in innovation

Thank You mchilds@lsu. edu smoral 1@lsu. edu Louisiana State University