Student satisfaction survey SSS WORKSHOP ON NAAC CRITERIA

Student satisfaction survey (SSS) WORKSHOP ON NAAC CRITERIA 14 th April, 2019 Dr. AVINASH ANEY iqac coordinator SSES AMRAVATI’S SCIENCE COLLEGE, PAUNI, DIST. - BHANDARA 1 Student Satisfaction Survey: Dr. Avinash Aney

Key Indicator: 2. 7: Student satisfaction survey (50) 2 Student Satisfaction Survey: Dr. Avinash Aney

Key indicator: 2. 7 � All the efforts of teachers and the institution to make learning a meaningful process can be considered impactful only to the extent students perceive it to be meaningful � Their satisfaction level is decided by the kind of experiences they undergo, the extent of the ‘comfort’ feeling as well as intellectual stimulation the learning situation provide. � Their feedback significantly showcases the actual quality of teaching learning process enabling identification of the strengths of teaching as well as the possible improvements. � Student satisfaction is a direct indicator of the effectiveness of teaching learning in the institution. �NOTE: It is impractical to capture this aspect from every students, however, every HEI can resort to a sample survey on a formalized basis to capture this significant feature. �It is because the revised assessment framework of NAAC adopts survey of student satisfaction 3 Student Satisfaction Survey: Dr. Avinash Aney

Metric No. 2. 7. 1 Qn. M Weigh tage Online student satisfaction survey regarding teaching process Data requirement: (As per Data Template in Section B) • Name/Class/Gender • Student Id number/Adhar Id number • Mobile number • Email Id • Degree programme (Database of all currently enrolled students need to be prepared and shared with NAAC along with the online submission of QIF) 4 Student Satisfaction Survey: Dr. Avinash Aney 50

� The SSS questionnaire will be directly mailed to the students. � SSS questionnaire contains 21 questions (20 objectives and 01 subjective) � Maximum two survey attempts will be initiated to reach the desired level of response as per the requirements. � For college (UG/PG): responses should be received from at least 10% of the students population or 100, whichever is lesser. � For Universities: 10% of the student population or 500, whichever is lesser. � In questionnaire, each question has 5 responses on a scale of 0 to 4, with the most positive response rated as 4 and the most negative response being rated as 0. � Questions are related with several facets of the teaching learning process. � Questions vary from specific teaching skills of the teacher, to his overall approach to the educational process. � Specific skills of the teachers like subject knowledge, communication skills, class preparation, and use of ICT tools are part of the questionnaire. � The overall approach of the teacher and institution with respect to providing the right environment, motivation, interpersonal relationships, feedback, etc/ 5 Student Satisfaction Survey: Dr. Avinash Aney

SSS Questionnaire A. Please confirm this is the first and only time you answer this survey कपय तमह य सरवकषण त पह लय द च असन य त ल परशन च उततर पह लय द च दत असलय च ख तर कर *. भ ग Yes No B. Age* वय C. College Name* आपलय मह व दय लय च D. Gender* Male Female Transgender 6 Student Satisfaction Survey: Dr. Avinash Aney न व घत

E. What degree programme you are pursuing now? तमह सधय क णत पदव स ठ श कत आह त ? *. Bachelors Masters M. Phil. Doctorate Others F. What subject area are you currently pursuing? तमह सधय क णतय अभय सकरम Arts Commerce Science Professional Others 7 Student Satisfaction Survey: Dr. Avinash Aney श कत आह त ? *.

Student satisfaction Survey on Teaching-Learning Process: Following are the questions for online student satisfaction survey regarding teaching learning process. 11. How much of the syllabus was covered in the class? 1 1 1 2. 1 वरग त क त 85 to 100% 70 to 84% 55 to 69% 30 to 54% Below 30% टकक अभय सकरम परण झ ल आह *? 2. How well did the teachers prepare for the class? श कषक वरग त कश Thoroughly Satisfactorily Poorly Indifferently Won’t teach at all 8 तय र Student Satisfaction Survey: Dr. Avinash Aney करन यत त *?

3. How well were the teachers able to communicate? 1 1 1 श कषक वरग त सव द स धणय त क तपत सकषम आहत *? Always effective Sometimes effective Just satisfactory Generally ineffective 2 Very poor communication. 1 4. The teacher’s approach to teaching can be best described as श कषक च श कवणय च वरणन करत यईल ? * Excellent Very good Good Fair Poor 9 Student Satisfaction Survey: Dr. Avinash Aney पदधत च गल आह ह कस

5. Fairness of the internal evaluation process by the teachers श कषक च 1आह *? 1 1 Always fair 1 Usually fair 1 अतरगत मलय कन पदधत कश च गल Sometimes unfair 2 Usually unfair. 1 Unfair 6. Was your performance is assignments discussed with you? तमचय श गहप ठ क वह चरच कल ज त Every time Usually Occasionally/Sometimes Rarely Never 10 Student Satisfaction Survey: Dr. Avinash Aney द ललय क ? * क मग र ब बत

7. The institute takes active interest in promoting internship, student exchange, field visit opportunities for students. आपलय ससथत परश कषण व ज ठ (कषतर भट ) सहल मधय 1 घतलय ज त क *? 1 1 1 2. 1 , व दय रथ रच व न मय व फ लड Regularly Often Sometimes Rarely Never 8. The teaching and mentoring process in your institution facilitates you in cognitive, social and emotional growth. आपलय सजञ न तमक व क स ससथमध श कषक श कषण चय , स म ज क व भ वन तमक स धणय स कश मदत करत त ? * Significantly Very well Moderately Marginally Not at all 11 Student Satisfaction Survey: Dr. Avinash Aney ब बत त

9. The institution provides multiple opportunities to learn and grow. ससथ व दय रथय न श कषण चय व व ध सध उपलबध 1 करन दत *? 1 Strongly agree 1 1 Agree 1 1 Neutral 2. 1 Disagree Strongly disagree 10. Teachers inform you about your expected competencies, course outcomes and programme outcomes. तमच श कषक तमचय आवड व तय चय दकषतनस र प ठयकरम व अभय सकरम चय पर ण म व षय सच त करत त क ? * Every time Usually Occasionally/Sometimes Rarely Never 12 Student Satisfaction Survey: Dr. Avinash Aney व शष

11. Your mentor does a necessary follow-up an assigned task to you. 1कस 1 1 आपल श कषक घत त *? आपलय ल द ललय क म च आढ व Every time Usually Occasionally/Sometimes 2 Rarely. I don’t have a mentor 1 12. The teachers illustrate the concepts through examples and applications. कश 13 श कषक उद हरण व उपय ग तचय सपषट करत त ? * Every time Usually Occasionally/Sometimes Rarely Never Student Satisfaction Survey: Dr. Avinash Aney म धयम तन सजञ

13. The teacher identify your strength and encourage you with providing right level of challenges. श कषक आपलय कषमत आवह न न स म र ज णय स 1 पर तस ह त करत त *? ओळखन कस सम र असललय 1 1 1 Fully Reasonably Partially 2 Slightly. Unable to 1 14. Teachers are able to identify your weaknesses and help you to overcome them. तमच श कषक तमचय मधय ओळखन त भ त घ लवणय स ठ तमच मदत करत त क ? * 14 Every time Usually Occasionally/Sometimes Rarely Never Student Satisfaction Survey: Dr. Avinash Aney असण र नयनगड /कमज र

15. The institution makes efforts to engage students in the monitoring, review and continuous quality improvement of the teaching learning process. श कषण 1श कषक म रफत वयसत व श कष हय परकर य मध व दय रथय न (क म त मगन ) ठवणय स ठ सतत सध रण ह णय स ठ ससथ परयतन करत त क *? 1 Strongly agree 1 1 1 Agree 1 Neutral 2 Disagree. Strongly disagree 116. The institute/teachers use student centric methods, such as experimental learning, participative learning and problem solving methodologies for enhancing learning experience. व धय रथ कदर त श कषण पदधत मध श कषण व समसय स डवणक पदधत च ससथ /श कषक तमच शकषण क अनभव करत त ? * To a great extent Moderate Somewhat Very little Not at all 15 Student Satisfaction Survey: Dr. Avinash Aney जस पर य ग क व ढवणय स ठ श कषण कस व पर , सहभ ग

17. Teachers encourages you to participate in extracurricular activities. 1 1भ ग 1 1 1 श कषक घणय स तमह ल पर तस ह त अभय स वयत र कत करत त *? इतर उपकरम मधय Strongly agree Agree Neutral 2 Disagree. Strongly disagree 1 18. Efforts are made by the institute/teachers to inculcate soft skills, life skills and employability skills to make you ready for the world of work. ससथ /श कषक तमह ल र जग र कशलत , ज वन क शलय व र जग र य गयत क शलय समजणय स ठ To a great extent 16 Moderate Somewhat Student Satisfaction Very little. Survey: Dr. Avinash Aney Not at all पर पत स ठ कस परयतन वयवह र करत त ? *

19. What percentage of teachers use ICT tools such as LCD projectors, Multimedia, etc. while teaching. क त टकक श कषक projectors, 1 Multimedia, य च 1 1 श कवत न व पर सगणक य स धन जस LCD करत त *? Above 90% 70 to 89% 50 to 69% 30 to 49% Below 29% 2 1. 1 1 1 20. The overall quality of teaching-learning process in your institute is very good. आह * 17 तमचय ससथमध श कषण Strongly agree Agree Neutral Disagree Student Satisfaction Survey: Dr. Avinash Strongly disagree Aney -श कष पदधत अत शय च गल

21. Give three observations/suggestions to improve the overall teaching-learning experience in your institution आपलय सध रण मत /सचन ससथचय करणय सबध नमद कर श कषण /श कष आपल त न • 1. • 2. • 3. 18 Student Satisfaction Survey: Dr. Avinash Aney पदधत त ल अनभव तन

19 Student Satisfaction Survey: Dr. Avinash Aney

CONCLUSION ‘Difficult, but not Impossible’ 20 Student Satisfaction Survey: Dr. Avinash Aney

21 Student Satisfaction Survey: Dr. Avinash Aney

THANK YOU Dr. Avinash Aney M. Sc. , M. Phil. , Ph. D. Coordinator Internal Quality Assurance Cell (IQAC) Science College, Pauni, Dist. Bhandara Mobile: 9604020733, 7758877528 Mail: avianaaney@gmail. com 22 Student Satisfaction Survey: Dr. Avinash Aney