STUDENT RESOURCE LOUNGE Facilitating Student Connectedness throughout the

STUDENT RESOURCE LOUNGE: Facilitating Student Connectedness throughout the Student Lifecycle Robin Schwenn & Julie Pitel Student Success Coaches UW Extended Campus

Background ■ The Student Resource Lounge is an online community in Canvas for students to connect with one another, self-serve resources, and reach out to their Success Coach – Academic, Personal, Financial, and Career Resources ■ Pilot launched in Summer 2017 ■ During pilot – 91% of enrolled students accessed the lounge – 29% of enrolled students viewed more than one page ■ Expansion to Additional Programs – Launched Lounge for all programs in Summer 2018

Student Lifecycle Admitted • Featured in recruitment efforts • Gain access to Lounge to explore Prior to Semester • Program Information • Dates & Deadlines • Connecting to Program During Semester • Self-Serve Resources • Timely Announcements • Applicable Discussions Graduated • Career Resources & Job Opportunities • Advice from Industry Leaders

Expansion ■ Expansion of Content – Scheduled Announcements – Program Information – Weekly Job Postings – Collaboration with Advisory Board

Results 7000 Page Views by Program Fall 2019 Preview Week Semester Start 6000 Non Trad Week 5000 Spring Reg Opens 4000 3000 2000 1000 0 Aug 26 - Sept 2 -8 Sept 9 - Sept 16 - Sept 23 - Sept 30 - Oct 7 -13 Oct 14 - Oct 21 - Oct 28 - Nov 4 -10 Nov 11 - Nov 18 - Nov 25 - Dec 2 -8 Dec 9 -15 Sept 1 15 22 29 Oct 6 20 27 Nov 3 17 24 Dec 1 HWM APC DS HCA HIMT SMGT

Student Feedback Spring 2020 How often do you use the SRL? [VALUE] Once a Week Once a Month Rarely Other ■ Students who answered other: – Check it if a topic pops up that I am interested in. – A couple of times a week. – Daily to see what is new. – 1 -3 times per week – Check it for announcements every time I log in to Canvas

What Content Areas Do you Typically Browse? Announcements 8 Discussions 17 8 3 Personal Support Academic Support 11 Student Resource Lounge Career Support

Wee New kly slette rs Tips for h ow to fin d Sustaina bility Jobs/Ca reers Student Essays s Blog Feature more regiona l events ob J e r Mo ies t i n u t r Oppo Interview ce n a t s i s s A Suggestions for New or Additional Content Interns Oppor hip tunities

Questions? Thank you