Student Relationship Engagement System Workshop Educational Innovation Team

Student Relationship Engagement System Workshop Educational Innovation Team DVC(E) Portfolio The University of Sydney Standing out from a Crowd Sum. All CC BY-NC-ND 2. 0 https: //flic. kr/p/k. Ybv 4 C Page 1

Why the SRES? With the SRES we have had a reduction in absent fails to none. Students commented that the When I tried the SRES for the first time, I was personalized emails helped make blown away by the immediate reaction from my them feel like their work was students… [they] were really pleased to have valued and helped them stay on been singled out and either offered help or track. Student engagement has praised for their efforts. This is motivating for also increased with the number of both ends of the spectrum… [The SRES] students completing online activities engages students easily and effectively. I really appreciate how you keep in contact and keep increasing from approximately 50% an eye on us. It's such a big class, I don't know how to 98%. you do it. This is my fourth year at University and this is the first time a teacher has sent a personal email like this giving advice. I've found the SRES to be a useful motivational tool… I was surprised and gratified by how much students valued our encouragement and recognition… It shows how helpful the SRES is in allowing us to give the kind of personalised attention to students that time The University of otherwise Sydney Page 2 wouldn't allow.

Personalising learning and support The University of Sydney Page 3

Touchpoints Test Week 1 Report Break Test Exam Semester Stuvac Exams How do you know students are engaged and succeeding? LMS Discussion forum Pre-work Lecture The University of Sydney Videos Pre-work Lab Online Postwork Week Quizze s Lecture Other tools/resources Postwork Tutorial Page 4

Using information to personalise support Week 1 Last login LMS Test Marks, outcom es Report Break Submissio Semester n, marks, feedback Posts, views Discussion forum View s Videos Online Marks, attempt s Quizze s Exam Stuvac Exams Other tools/resources Marks Pre-work Lecture The University of Sydney Test Marks, outcom es Pre-work Postwork Lab Attendanc e, comments, grades Week Lecture Postwork Tutorial Attendanc e, comments, grades Page 5

Providing learning support to students Individual emails LMS Another system Communicati on Direct to inbox; available when logged in Direct to inbox & SMS; available when logged in Personalised Yes No Yes Datainformed Depends No Yes Workload Very high Low-medium The University of Sydney Page 6

Using information to personalise support: the SRES The University of Sydney Page 7

Using information to personalise support Test Marks, outcom es Report Submissio n, marks, feedback Quizze Marks, s attempt s Class Attendance, comments, grades LMS Last login, grades Prework Marks Videos View s Foru Post m s, view s SRES Personalised communication & interaction The University of Sydney Page 8

The Student Relationship Engagement System Submissio n, marks, feedback Last login View s Attendance, comments, grades Posts, views The University of Sydney Page 9

Getting information in one place The University of Sydney SID Some data Other info 23541 Y … 76839 N … Page 10

Doing something useful with the information Email and/or SMS Info at hand in situ Customised web portal Models and visualisatio ns The University of Sydney Page 11

Emails and/or SMS: personalised feedback Entire cohort If W is X and If Y is Z Filtered students To all filtered students Conditiona l sections Only if P is Q Only if X is M To all filtered students The University of Sydney Opens URL clicks Feedback – was this message helpful? Page 12

Customisable web portal The University of Sydney Page 13

Customisable web portal The University of Sydney Page 14

Info at hand in situ: enriched interactions The University of Sydney Page 15

How others are using the SRES – Personalising student contact – Unenrolment/withdrawal advice – Providing further assistance – Referring to student services – Offering to discuss in person – Raising attendance, submission, completion, performance issues – Reminders of upcoming assessments – Suggestions for improvement – Invitation to upcoming events – Acknowledging and encouraging improvements – Requesting feedback – Offering further work/study opportunities The University of Sydney Remedial Progressive Page 16

How others are using the SRES The University of Sydney Page 17

How you might be using the SRES – – New user; how to use it; basic overview of capabilities, features, ideas, everything Using information to do something meaningful – – – How to personalise learning, engage, and support my students How to use SRES to engage with students during lectures and tutorials Sending students feedback in simulation Sending personalised emails to all students How to set up algorithms to identify different groups of students and send targeted emails (e. g. to students who have missed a certain number of sessions or who have achieved a Distinction or High Distinction in their assignment) I would like to see how it can be used to filter academically "at risk" students and communicate with them directly via email The University of Sydney – Collecting information – – – – How to use this system in conjunction with Turnitin. Marking off student attendance and completion of tasks Recording attendance, marking Marking of attendance, and ways to get students to sign to say they've completed compulsory activities Mark students' presentations, collate feedback & marks Record attendance and track student assignment submissions i. Pads for exam and feedback Integrating the SRES – – Integration/linking with Canvas? Integration with unit design/curriculum How to use the system in a simulated environment Benefits and our workload Page 18

Opportunities for personalisation Week 1 Last login LMS Test Marks, outcom es Report Break Submissio Semester n, marks, feedback Posts, views Discussion forum View s Videos Online Marks, attempt s Quizze s Exam Stuvac Exams Other tools/resources Marks Pre-work Lecture The University of Sydney Test Marks, outcom es Pre-work Postwork Lab Attendanc e, comments, grades Week Lecture Postwork Tutorial Attendanc e, comments, grades Page 19

It’s not (just) about at-risk students – Consider levels of feedback for all students – How well a task is accomplished – students focus on immediate goal – Processes underlying tasks – strategies, cues – Self-regulation – commitment, control (self-efficacy, helpseeking), confidence – Personal feedback – little task-related information – Provide cues, motivation, reinforcement – Avoid just praise, threats to self-esteem Hattie J & Timperley H (2007) The Power of Feedback. Rev. Educ. Res. 77, 81 -112. The University of Sydney Page 20

Built by teachers for teachers with teachers The University of Sydney Page 21

Hands on with the SRES The University of Sydney Page 22

Try some demos The University of Sydney Page 23

You are a tutor… – Assign participation marks for your group – In any web browser, visit: goo. gl/F 3 EHp. V – Mark their presentations and provide some feedback – In any web browser, visit: goo. gl/p. AUp 7 K Warren, Amy, Hai, Jeramy, Lida, Saul, Abe, Maud, Brett, Leif, Mel, Resa, Benny, Elvira, Pat, Yulanda, Roy, Timika, Rose, Horacio, Maddie, Danny, Bernie, Paris, Anglea, Ruth, Latricia, Dante, Leigha, Katherin, Cha, Nohemi, Elli, Jase, Mary, Tammy, Dion, Mon, Janina, Rafa The University of Sydney Page 24

You are a unit coordinator… – Send a personalised message to a targeted subset of students 1 – Browse to https: //sres. sydney. edu. au and view the DEMO 1022 list 1 2 – Create a new ‘filter’ 2 – Add a ‘condition’ (rule) The University of Sydney Page 25

The SRES for your unit The University of Sydney Page 27

Getting help – Help box on SRES homepage – User guide – Videos – Guided tour on key pages – Email us – Ask on the SRES Yammer group: www. yammer. com The University of Sydney Page 28

Your unit in the SRES – Is your unit in: – Blackboard • Semi-automatic import to SRES of – Enrolment, gradebook, last access – Turnitin, AHEM completion – Canvas • Automatic sync to SRES of enrolment, gradebook, last access • Coming: discussion engagement, Turnitin The University of Sydney Page 29

Accessing the SRES https: //sres. sydney. edu. a u Note the s (for secure) The University of Sydney Page 30

SRES Masterclass Tuesday 25 July 2: 00 -3: 30 pm Register at: bit. ly/ei-events The University of Sydney Page 31

Get in touch kevin. samnick@sydney. edu. au ruth. weeks@sydney. edu. au danny. liu@sydney. edu. au The University of Sydney Page 32