STRESS AND STRESS MANAGEMENT BUS 322 ORGANIZATIONAL BEHAVIOUR

STRESS AND STRESS MANAGEMENT BUS 322 -ORGANIZATIONAL BEHAVIOUR II: LESSON 3

Attributes to Stress Defination Stress is a fact of life, but you can learn to manage it so it doesn’t manage you. a non — specifically induced psychological state of an individual that develops because the individual is faced with situations that “ tax or exceed available resources (internal or external), as appraised by the person involved”.

Defination of Stress a non — specifically induced psychological state of an individual that develops because the individual is faced with situations that “tax or exceed available resources (internal or external), as appraised by the person involved”.

Stressor i. Objective Environment: Work Environment related: Working conditions, other people, noise Non — work elements community problems. social pressures, demands from family, ii. Psychological Environment: It is the way that a person experiences the objective environment.

Primary Cognitive Appraisal How people assess stress is called Primary Cognitive Appraisal determines the intensity and quality of the individual’s emotional response. Positive primary cognitive appraisal: pleasure, joy and relaxation. Negative primary cognitive appraisal: anxiety and fear.

Sources of Stressors environment. Objective environment & Stressors - Work factors and non-work factors. Psychological

Work Setting Stressors Occupational factors Role Pressure Role conflict Participation Opportunities Responsibility for people Organizational factors

Non-work factors Life Structure Changes Social Support Perceived Type Environmental Control A Type B Behaviour Pattern Self-Esteem Flexibility Ability Rigidity

Approaches to managing stress Psychological strategies Change the environment in which the stressor exists. Change the cognitive appraisal of the environment Change some activity or behaviour to modify the environment Counseling and psychotherapy Physiological Approaches good physical condition: Proper exercise, a wise diet, relaxation

Approaches to managing stress Organizational approach: this includes Employee wellness program and Management practice to modify the work environment: There are several ways that some work stressors can be diminished by good management practices. Among these practices are: Improving communication with employee Effective performance appraisal and reward systems Increasing participation in decision making Job enrichment Improved match of skills, personality and work

Approaches to managing stress Other ways to cope with stress include: -know your strength and weakness -be self-disciplined and contended -develop good human and public relation -relax and exercise regularly -manage time well -don’t be over ambitious -watch your weight -don’t take drugs or too much alcohol -do not hesitate to say NO when you have to

If stress is not well managed, an employee will definitely end up not productive