Strategy Planning Transparency Complaints and response Performance Management

Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E

The Building Blocks of Accountability to Beneficiaries Transparency Complaints and response Participation Project M&E These circles were adapted from the accountability framework used by the One World Trust organisation.

The Building Blocks of Accountability to Beneficiaries : Transparency Complaints and response Participation Project M&E We will ourselves, and will assist our partners to provide timely and accessible information to beneficiaries that will enable them to make informed decisions about if, how and when to engage with the organisation.

The Building Blocks of Accountability to Beneficiaries : Participation Transparency Complaints and response Participation Project M&E We will ourselves, and will assist our partners to enable beneficiaries to play an active role in the decision-making processes and activities that affect them.

The Building Blocks of Accountability to Beneficiaries : Project Monitoring and Evaluation, and Learning Transparency Complaints and response Participation Project M&E We will ourselves, and will assist our partners, to monitor and review progress against goals and targets with the input from beneficiaries, as well as to integrate learning from this into future decision making and to report on the results.

The Building Blocks of Accountability to Beneficiaries : Complaint and Response Mechanisms Transparency Complaints and response Participation Project M&E We will ourselves, and will assist our partners, to set up mechanisms through which beneficiaries can make complaints in relation to our programme/project decision and/or actions and through which these are reviewed and acted upon.

Enabling activities Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E The boxes refer to corporate processes that incorporate accountability to beneficiaries.

Enabling activities: Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E We commit ourselves to have Action points on accountability to beneficiaries in all our strategies.

Enabling activities: Corporate planning Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E We commit ourselves that our corporate Planning system incorporates accountability to beneficiaries.

Enabling activities: Corporate Monitoring and Evaluation, and learning Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E Our corporate M&E, Learning and Management systems reflect our commitment to being accountable to beneficiaries.

Enabling activities: Performance Management Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E We commit ourselves that our corporate Human Resources system ensures that staff is capable to apply the accountability to beneficiaries framework and monitors its application.

Enabling activities: Supporting staff Strategy Planning Transparency Complaints and response Performance Management Participation Project M&E Corporate M&E

Communicating and advocating Strategy Planning Transparency Complaints and response Performance Management Project M&E Participation Corporate M&E Strengthening our Commitment: We commit ourselves to explain and promote the framework and its implications at all levels of BRC’s work.

Communicating and advocating Strategy Planning Transparency Complaints and response Performance Management Project M&E Participation Corporate M&E Advocacy within the Movement: We commit ourselves to work with our international partners in the Movement to strengthen their organisational commitment, to pilot At. B work, and to capture/share learning.