Strategies that can improve communication Communication Strategies Personal

Strategies that can improve communication

Communication Strategies - Personal § Use appropriate terms that patients can understand § Recognize influences and barriers to overcome them § Control behavior 1. 02 Understand effective communication 2

Communication Strategies - Physical Hearing Impairment § Speak clearly § Look at the person talking § Use hearing devices § Eliminate unnecessary sounds § Go to a quiet area 1. 02 Understand effective communication 3

Communication Strategies - Physical Visual Impairment § Use large print documents § Use tactile cues 1. 02 Understand effective communication 4

Communication Strategies - Cultural Language § Secure an interpreter § Speak slowly § Use gestures § Use pictures § Avoid slang and local phrases 1. 02 Understand effective communication 5

Communication Strategies - Cultural Religion § Know the practices of others § Be respectful of the practices of others 1. 02 Understand effective communication 6

Communication Strategies - Cultural Diversity § Includes Eye Contact, Gestures, and Body Language § Can be interpreted as sign of hostility and disrespect in some cultures § Sign of listening and sincerity § Vary depending on cultural beliefs 1. 02 Understand effective communication 7

Communication Strategies - Environmental § Accessible patient care areas § Calm, quiet environment § Private area 1. 02 Understand effective communication 8