Strategic Communication Communication crafted to advance a policy
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“Strategic Communication” Communication crafted to advance a policy agenda There is no “communications plan” without a “plan” – Frank Gilliam
We cannot just explain inequality is wrong. 2
Modes of Conversation Confrontational or Angry Transformational Bridging and Reconciling
Transformational Conversations • Finding “values-based” entry points - seeking to change the terrain upon which the conversation happens • Building common ground and receptivity • Promoting understanding of alternatives • Seeking to keep the conversation going – not “winning” an argument or shutting down • Hopeful – focused on finding shared solutions
History teaches us a valuable lesson – public investments reap returns by providing the foundations for a strong economy. Every state, as well as every one of the United States peer nations, requires public investment for a thriving business sector, educating citizens, preparing the workforce, and remaining competitive in a global economy. We have much to learn from this history of prosperity, but we must also acknowledge it was not shared by everyone, nor did we maintain the foundation to make it last. People of color, historically denied access to opportunities, were excluded from most economic gains, increasing racial and social inequality.
Identifying Up “Most Americans strongly believe in working hard and moving up the ladder of success. They "identify up" with people more rich, famous, and lucky than they, rather than “identifying down" with people more poor, obscure, and unlucky. ” 12/3/2010 The Chauffeur's Dilemma http: //motherjones. com/print/12442 2/5
Anat Shenker Osorio 8
Inequality is a Barrier -- Anat Shenker-Osorio 9
Inequality is a Barrier, not a Gap • • Implies all people are equally capable and deserving. Barriers are “man-made” – suggests structural, deliberate causes You can break down barriers -- suggests role for audience Tangible and part of lived experience. 10
Excessive Inequality leads to Instability Inequality as Vertigo “An economy that has gotten off-kilter” • “ Economic system that can be externally swayed or put off its axis • We’ve all lost our balance 11
Parallel Challenges A Role for Government: The Role of Race: • Disparities are caused by • Individual culture/behavior character/luck determines outcomes • Disparities are natural and/or inevitable • A natural economy • Everyone competes • Us versus Them for their own interests • Dependency on government creates • Not government’s inequities. . . role to guarantee equal outcomes
Frame. Works Institute: Race Research • What are the pictures in the public’s mind when it comes to race? • What can be done to redirect these pictures in ways that support different policies?
Dominant Race Frames • Historical Progress and Personal Racism • Self Making Person • Separate Fates
Frank Gilliam, Summary of findings • Order matters • It is not whether you can talk about race; it is how you talk about it and to whom • Explicit racial cues drive down white support for a race policy agenda
What Can be Done Why it Matters What Can be Done What’s Wrong
Give Structure to the Problem Systemic -- not Individual -- Causes and Effects “Ultimately, inequality is about our society, not individuals. It needs to be seen as a structural problem: a matter of public policy, not just personal behavior. ” From: Provoking Thought, Changing Talk: Putting it into Practice Lori Dorfman, Dr. P. H. , Berkeley Media Studies Group & Lawrence Wallack, Dr. P. H. , College of Urban & Public Affairs, Portland State University 19
Frameworks Research • Solutions first • Opportunity for all • Imbue with systems thinking, structuralize disparities.
Separate Fates
Don’t Othe rize
The Circle of Concern
Expanding the Circle of Concern • Don’t “otherize” • Use language that calls out commonality and humanity • Make the case for “targeted universalism” • A focus on universal benefit with targeted efforts that recognize and remedy inequities • may require different strategies in different communities/audiences
“Winning in the long term, though, requires getting people to think of the "other" as being inside their circles. That is entirely possible to do, as the abolition, civil rights, feminist, sexual liberation and many other movements have proven. But it takes a complement of cultural interventions alongside the political ones, advanced over five, 10, even 30 years. The cultural project has to establish the stories, images, and archetypes that prime a person to expand rather than shrink the circle of concern. That project requires us to deal with how race is lived in America, not just how it is legislated. How do we widen the circle of concern? Foster interdependence – a shared fate? ” - Rinku Sen, Applied Research Center
How do we start talking differently?
The central challenge for modern, diversifying societies is to create a new, broader sense of “we. ” - Robert Putnam
Places not Faces
Remember. . . • Lead with a story about community and shared values • Expand the “circle of concern” • Remove “barriers” to improve equity • Focus on practical solutions
“We are all caught up in an inescapable network of mutuality, tied in a single garment of destiny. Whatever effects one directly effects all indirectly. ” - The Rev. Dr. Martin Luther King, Jr.
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