Stephen Coveys 7 Habits of Highly Effective People

Stephen Covey's 7 Habits of Highly Effective People Presented by: Monica van der Weele 30. 8. 98 Mvd. W 1

Objectives l to share the lessons that one may learn from this book l to generate an acute awareness of the character ethic l to equip my friends with a concrete “road-map” for further selfexploration of the book’s principles on a day to day basis 30. 8. 98 2

Outline l Introduction l Paradigms, Principles, Habits & Effectiveness l Private Victory 45 min. BREAK l Public Victory l Renewal l Discussion /Feedback 30. 8. 98 45 min. 3

Introduction The author’s motivations l a personal experience concerning his son l expectancy theory: – how perceptions are formed – how they govern the way we see – & how the way we see governs the way we behave l in-depth study of success literature over the past 200 years 30. 8. 98 4

Introduction The Personality Ethic l dominant approach in the past 50 years l social image consciousness l two paths: – human and public relations techniques – positive metal attitude approach l inspiring & valid maxims l some clearly manipulative & even deceptive techniques 30. 8. 98 5

Introduction The Character Ethic l 150 years pre World War I l idea that there are basic principles of effective living l enduring happiness and success by integrating these into our basic characters l foundational and catalytic 30. 8. 98 6

Introduction Primary & Secondary Greatness l the Personality Ethic is of secondary importance l natural systems based on the law of harvest! l the “ 7 habits” are basic - they are primary - representing the internalization of correct principles upon which enduring happiness and success are based. “what you are shouts so loudly in my ears I cannot hear what you say” - Emerson 30. 8. 98 7

Paradigms The way we see l commonly used to mean: a model, theory, perception, assumption - or frame of reference l a map - but the map is not the territory! l Awareness of our own paradigms: our paradigms, whether correct or incorrect, are the source of our attitudes and behaviors – and determine our relationships with others 30. 8. 98 8

Paradigms Paradigm Shift l Thomas Kuhn: The Structure of Scientific Revolutions l instantaneous as well as gradual l the learning curve is determined by one’s basic character! l Being is Seeing is Being. 30. 8. 98 9

Principles The Principle-Centered Paradigm l the Character Ethic is based on the fundamental idea that there are principles that govern human effectiveness l principles are natural laws that cannot be broken l constitute the “objective territory” (not just the map) l not esoteric, not mysterious, not “religious” l self-evident and easily validated by any individual l Deep within our conscience and common sense 30. 8. 98 10

Principles Growth and Change l a process: “a thousand mile journey begins with the first step” l the Personality Ethic amounts to “borrowing strength” l Inside-Out: private victories before public victories! l the way we see the problem is the problem 30. 8. 98 11

Habits An Overview l Our character, basically, is a composite of our habits l deeply rooted, often unconscious l consistent and cohesive l express our character “We are what we repeatedly do. Excellence, then, is not and act, but a habit. ” - Aristotle 30. 8. 98 12

Habits Definition l the intersection of: what to do and why how to do l takes all 3 for a habit! l iterative spiral: seeing & being 30. 8. 98 want to do 13

The 7 Habits The Maturity Continuum Interdependence 7. Sharpen the saw 5. Seek first to understand. . . Public Victory WE 6. Synergize 4. Think Win-Win Independence 2. Begin with the end in mind Private Victory I 3. Put first things first 1. Be Proactive Dependence 30. 8. 98 YOU 14

The 7 Habits Effectiveness for all assets: physical, financial and human 30. 8. 98 15

Habit 1 -BE PROACTIVE Overview l self-awareness – a unique human capability – the reason why we can break our habits l 3 social/deterministic maps: – genetic determination – psychic determination – environmental determination Stimulus Response Private Victory 1. Be Proactive 30. 8. 98 16

Habit 1 -BE PROACTIVE Between Stimulus and Response Stimulus Freedom to Choose Self. Awareness Independent Will Imagination 30. 8. 98 Response Conscience 17

Habit 1 -BE PROACTIVE “Proactivity” Defined l response-ability l = the ability to subordinate a an impulse to a value l 3 central values identified by Victor Frankl: The ATTITUDINAL The EXPERIENTIAL 30. 8. 98 The CREATIVE 18

Habit 1 -BE PROACTIVE Circle of Concern /Circle of Influence Maintaining a proactive focus: Circle of Influence 30. 8. 98 Circle of Influence 19

Habit 1 -BE PROACTIVE Direct, Indirect and No Control solved by changing our Indirect methods of Control influence = Public Possible Victories involving (habits 4, 5, 6) other The problems we face are threefold: people’s behavior Direct Control Possible solved by working on our habits 30. 8. 98 involving our behavior = Private Victories (habits 1, 2, 3) solved by changing the way we see. . . No Control Possible our past & situational realities 20

Habit 1 -BE PROACTIVE At the Heart of the Circle of Influence Our ability to make and keep commitments & promises Circle of Influence 30. 8. 98 21

Habit 2 - BEGIN WITH THE END IN MIND Overview l the most fundamental application: visualization of your death & the graveside perspectives from family, friends, work colleagues and the community l underlying principle: all things are created twice - mental (1 st creation) and physical (2 nd creation) l default verses design l personal leadership verses Management (what and how) l imagination and conscience 2. Begin with the end in mind 30. 8. 98 Private Victory 22

Habit 2 - BEGIN WITH THE END IN MIND Highest Leverage PC Work whatever is at the center of our lives will be the source of our: 4. M C SE O 1. D IS W R TE EN C Y IT R U - YOUR SENSE OF BALANCE - UNDERSTANDING THE WHOLE - SENSE OF WORTH - IDENTITY - EMOTIONAL ANCHORAGE 3. - SOURCE OF DIRECTION IN LIFE - INTERNAL FRAME OF REFERENCE - STANDARDS AND PRINCIPLES 2. E C AN ID U G ER W PO - FACULTY TO ACT - STRENGTH & POTENCY TO ACCOMPLISH SOMETHING 30. 8. 98 23

Habit 2 - BEGIN WITH THE END IN MIND Alternative Centers l spouse centeredness l family centeredness l money centeredness l work centeredness l possessions centeredness l pleasure centeredness l friend/enemy centeredness l church centeredness l self centeredness 30. 8. 98 24

Habit 2 - BEGIN WITH THE END IN MIND A Principle Center (1) l Security – principles do not change (only our understanding of them does) – principles do not react to anything – principles are larger than circumstances l Wisdom and Guidance – principles supply the correct maps l Personal Power – unrestricted by the attitudes, behaviors and actions of others Only limitation: the natural consequences of the principles themselves - a universal law. 30. 8. 98 25

Habit 2 - BEGIN WITH THE END IN MIND A Principle Center (2) The principle center puts all other centers into perspective spouse family friend/enemy money PRINCIPLES work church et c. 30. 8. 98 self pleasure possessions 26

Habit 2 - BEGIN WITH THE END IN MIND Using a Mission Statement l through conscience (of our own uniqueness) we detect our missions in life by working within our circle of influence l it will take time and should be reviewed regularly l the process is as important as the product l use your whole brain: – using imagination to visualize and affirm (right brain activity) – capturing these images and plotting them (left: roles and goals) AFFIRMATIONS 30. 8. 98 - personal - positive - present tense - emotional - visualized 27

Habit 3 - PUT FIRST THINGS FIRST Overview l The practical fulfillment of habits 1 and 2 (i. e. the 2 nd creation) l exercising independent will to become principle centered through day-to-day effective self-management l “Manage form the LEFT” (versus lead from the RIGHT) l a measure of the value we place on ourselves! l ensuring that your habits are a function of your values - not the mood and/or circumstances of the moment l management amounts to discipline in the area of life and time management Private Victory 30. 8. 98 3. Put first things first 28

Habit 3 - PUT FIRST THINGS FIRST Four Generations of Time Management Notes and Checklists 1. recognition of demands + Calendars & and Appointment Books + prioritization 2. attempt to look ahead 3. Setting of goals and short / long term planning current efficiency focused approach (things & time) 30. 8. 98 Satisfaction is a function of expectations & time! Emerging effectiveness approach (relationships & results) 29

Habit 3 - PUT FIRST THINGS FIRST Quadrant II Activities important not important 30. 8. 98 I. II. crises pressing problems deadline driven projects prevention, PC activities relationship building recognizing opportunities planning, recreation III. IV. interruptions (some calls) some mails & reports some meetings popular activities Trivia, busy work some mail some phone calls time wasters urgent not urgent require more initiative & proactivity! 30

Habit 3 - PUT FIRST THINGS FIRST Quadrant I Results important I. • • • stress burnout crisis management always putting out fires problem minded people deadline driven producers you are overcome by “waves” of activity! urgent 30. 8. 98 31

Habit 3 - PUT FIRST THINGS FIRST Quadrant III Results not important III. • • • Short term focus crises management chameleon character reputation feel victimized and out of control inability to set goals and make plans shallow or broken relationships you are workin terms of other people’s expectations and priorities! urgent 30. 8. 98 32

Habit 3 - PUT FIRST THINGS FIRST Into the Danger Zone not important III. & IV. • total irresponsibility! • Fired from jobs • depend on others for basics effective people stay out of here! urgent or not, they aren’t important! Urgent / not urgent 30. 8. 98 33

Habit 3 - PUT FIRST THINGS FIRST Quadrant II Results important The I. II. of effective personal management! • • • Feeding opportunities & starving problems! vision, perspective balance discipline control few crises P/PC balance! Not urgent 30. 8. 98 34

Habit 3 - PUT FIRST THINGS FIRST Learn to Say NO l NB: you are always saying NO to something! l Quadrants III and IV must make way for Quadrant II l a center of correct principles and a focus on our personal mission empowers us with the wisdom to take these yes/no decisions effectively NO. 30. 8. 98 35

Habit 3 - PUT FIRST THINGS FIRST Moving to Quadrant II A Quadrant II Organizer Tool will meet the following six criteria: COHERENCE PORTABILITY FLEXIBILITY BALANCE QUADRANT II FOCUS PEOPLE DIMENSION 30. 8. 98 36

Habit 3 - PUT FIRST THINGS FIRST Becoming a QII Self-Manager Long-Term Organizing: Mission Statement Roles Goals WEEKLY Organizing: Weekly Roles 30. 8. 98 Weekly Goals Schedule Plans Delegate 37

Habit 3 - PUT FIRST THINGS FIRST Delegation: Increasing P & PC l we delegate to TIME (efficiency) or PEOPLE (effectiveness) l temptation to delegate to time l delegating to people empowers both parties input output Producer: Manager: output input 30. 8. 98 38

Habit 3 - PUT FIRST THINGS FIRST Delegation: Gofer verses Stewardship l stewardship focuses on RESULTS rather than METHODS l 5 aspects must be mutually understood: DESIRED RESULTS CONSEQUENCES ACCOUNTABILITY 30. 8. 98 GUIDELINES RESOURCES 39

Public Victory Introduction l self-mastery precedes good relationships l the emotional bank account paradigm - 6 major deposits: – understand the individual – attend to little things – keep commitments – clarify expectations – show personal integrity – apologize sincerely 5. Seek first to understand. . . Public Victory 6. Synergize 4. Think Win-Win 30. 8. 98 40

Habit 4 - THINK WIN/WIN Overview l not a technique - but a total philosophy of human interaction l one of six paradigms of interaction: – win / win (a better way) – win / lose (authoritarian approach) – lose / win (loser / peacemaker at all costs) It depends. . . – lose / lose (enemy centeredness) – win (other parties irrelevant) – win / win or no deal Public Victory 4. Think Win-Win 30. 8. 98 41

Habit 4 - THINK WIN/WIN 5 Dimensions (1) win/win character (2) win/win relationships (3) win/win agreements Supporting systems (4) and processes (5) Integrity Maturity Abundance Mentality 30. 8. 98 consideration -> the emotional bank account Performance & Partnership (focus on results not methods) l/w w/w l/l w/l courage -----> 42

Habit 5: Seek first to understand… Overview l within your circle influence l four basic forms of communication: speak, read, write and listen l character and communication l a profound paradigm shift: ignoring pretending selective listening l emotional bank account deposits l understanding of the center l when you listen, you learn 30. 8. 98 attentive listening 5. Seek first to understand. . . empathic listening Public Victory 43

Habit 5: Seek first to understand… 4 Autobiographical Responses 1. we evaluate by either agreeing or disagreeing Generally: 3. we interpret based on our own motives and behavior communication is logical/open asking questions and give counsel communication is emotional reverting to empathic listening 30. 8. 98 2. we probe from our own frame of reference 4. we advise based on our own experiences 44

Habit 5: Seek first to understand… AND then to be understood part of win/win!! ethos 1. 30. 8. 98 pathos 2. logos 3. 45

Habit 6: SYNERGIZE Overview l the whole is greater then the sum of the parts l the relationship between the parts is significant WE LIVE IN AN INTERDEPENDENT REALITY Public Victory 30. 8. 98 6. Synergize 46

Habit 6: SYNERGIZE Definition when faced with our greatest challenges… with: 4 unique human endowments self-awareness imagination conscience independent will the true motive of WIN / WIN skill of empathic listening we create NEW ALTERNATIVES - something that wasn’t there before! the creativity can be terrifying as the outcome is unsure. . . 30. 8. 98 47

Habit 6: SYNERGIZE Levels of Communication high Synergistic (win//win) TRUST Respectful (compromise) Defensive (win/lose or lose/win) low 30. 8. 98 COOPERATION high 48

compromise Habit 6: SYNERGIZE The Middle Way a higher way! 30. 8. 98 49

Habit 6: SYNERGIZE Intrapersonal and interpersonal Synergy The essence of synergy is to value the differences! • to move beyond our own • perceptual limitations • to increase our own awareness • to affirm others L 30. 8. 98 R 50

Habit 6: SYNERGIZE The Growth & Change Force Field restraining forces 4 5 6 of performance current level driving forces 30. 8. 98 51

Habit 7: Sharpen the Saw Overview PC ! 7. Sharpen the saw PERSONAL Sometimes when I consider what tremendous consequences come from little things… I am tempted to think… there are no little things. Bruce Barton 30. 8. 98 Pri nci Ba ples Se lanc of lf-R e ene d wa l 52

Habit 7: Sharpen the Saw 4 Dimensions of Renewal PHYSICAL Exercise, Nutrition, Stress Management SOCIAL / EMOTIONAL MENTAL Reading, Visualizing, Planning, Writing Service, Empathy, Synergy, Intrinsic Security SPIRITUAL Value Clarification & Commitment, Study & Meditation 30. 8. 98 53

Conclusion 30. 8. 98 54