Staying Right Side Up When Everythings Upside Down

• Over 97% of all our behaviors are automatic and unthinking • We

Action idea: Get yourself a Feedback Buddy

2. Change your thinking, Get creative, Solve more problems…

Challenge your assumptions and… Suspend your preconceived ideas

The average person has between 40, 000 and 50, 000 thoughts per day 80

Psychological Principle at Play What you name thing, the thing tends to become

How it works • “X” happens • You interpret “X” • Your interpretation begins

In other words… WE take 100% responsibility for the interpretations we place on situations,

3. Honor, respect and nurture your relationships

Human Commonalities 1. The #1 fear of all people is rejection. 2. The #1

Remember… People might not remember what you say. They might not remember what you

Action idea: Make Regular Emotional Deposits… and Calendarize them!

How to Maximize Happiness 1. Surround yourself with HAPPY people 2. CREATE happy people

How to CREATE Happy People • Smile • Use Flying Eyebrows • Use Happiness-Evoking

Maximize Happiness… 3. Become a happy person

Action Idea Every morning take a 5 -7 minute Gratitude Shower

It’s time for my Gratitude Shower www. lindalarsen. com

This idea invites you to be: POSITIVE AND PERSISTENT

5: Keep Calm in the Storm Thoughts/focus Results You Behaviors/physiology Emotions

Action idea: FOCUS ON SPECIFIC MUTUALLY BENEFICIAL OUTCOMES

This idea invites you to be: POSITIVE, PURPOSEFUL AND PERSISTENT

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Staying Right Side Up When Everything’s Upside Down Through the Power of 3: Positive, Purposeful & Persistent Created for the Chick-fil-A 2012 Administrators’ Summit

1. Fight the Gravitational Pull

• Over 97% of all our behaviors are automatic and unthinking • We are wired to keep on doing what we have always done • Changing any ineffective automatic behavior requires conscious work

Action idea: Get yourself a Feedback Buddy

This idea invites you to be: PERSISTENT

2. Change your thinking, Get creative, Solve more problems…

Challenge your assumptions and… Suspend your preconceived ideas

The average person has between 40, 000 and 50, 000 thoughts per day 80 – 90% of all those thoughts are negative!

Psychological Principle at Play What you name thing, the thing tends to become

How it works • “X” happens • You interpret “X” • Your interpretation begins to work on you emotionally • Your emotions affect how you behave • Your behavior gets you certain results

In other words… WE take 100% responsibility for the interpretations we place on situations, circumstances and other people’ actions!

Action idea: Eliminate Killer Phrases

This idea invites you to be: POSITIVE

3. Honor, respect and nurture your relationships

Human Commonalities 1. The #1 fear of all people is rejection. 2. The #1 need of all people is acceptance. 3. To effectively work with others, interact with them in a way that enhances or protects their self-esteem. 4. Everyone is driven by the need to look good and be right.

Remember… People might not remember what you say. They might not remember what you do. They will always remember how you make them feel.

Action idea: Make Regular Emotional Deposits… and Calendarize them!

This idea invites you to be: PURPOSEFUL

4. Harness the Power of Happiness…. .