State of Ohio University of Toledo Introductory Presentation

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State of Ohio University of Toledo Introductory Presentation

State of Ohio University of Toledo Introductory Presentation

Key Elements of Each Brand § § § § Over 6000 locations Over 190

Key Elements of Each Brand § § § § Over 6000 locations Over 190 locations in the State of Ohio 230 airport Locations Emerald Club is available We pick you up/ we deliver Month or More Rental Plan Hourly rental program: We. Car § 229 Airport Locations § Emerald Club available at no extra charge § Touch Screen rental Kiosks § No one way surcharges that exceed 500 miles in certain zones

Competitive Rates Geographic Surcharges Class Day Week 1 Month Economy/Compact $29. 73 $148. 65

Competitive Rates Geographic Surcharges Class Day Week 1 Month Economy/Compact $29. 73 $148. 65 $594. 60 Intermediate/Standard $31. 33 $156. 65 $626. 60 Full-size $34. 34 $171. 70 $686. 80 Premium/Luxury $55. 00 $275. 00 $1, 100. 00 Mini Van $49. 00 $245. 00 $980. 00 Small SUV $50. 00 $250. 00 $1, 000. 00 Medium SUV $60. 00 $300. 00 $1, 200. 00 Large SUV $79. 00 $395. 00 $1, 580. 00 Small Pick-Up $45. 00 $225. 00 $900. 00 Large Truck $49. 00 $245. 00 $980. 00 Cargo Van $39. 00 $195. 00 $780. 00 Standard Size Van (12 -pax) $94. 00 $470. 00 $1, 880. 00 Full Size Van (15 -pax) $97. 00 $485. 00 $1, 940. 00 3 $5. 00 Airport Locations Charlotte; Kansas City; Milwaukee; Minneapolis; New Orleans; Phoenix; Seattle; St Louis; State of IL; State of NY $10. 00 Airport locations Atlanta; Baltimore; Boston; Chicago; Detroit; Denver/CO Springs; Hartford; LAX and area; Philadelphia; Puerto Rico; Pittsburgh; Providence; SFO and area; State of Alaska; State of TX; Washington Reagan & Dulles $10. 00 All locations NY/NJ/ CT Metro areas; W Virginia; Wyoming; Montana; Nebraska (excl Omaha, Lincoln); S Dakota; Bemidji, MN; Moorhead, MN $25. 00 Westchester, Islip & Newark Airports, New York City Boroughs including JFK and LGA Airports* • For rentals commencing in Manhattan all day Friday through 12: 59 p. m. Sunday and for rentals commencing at JFK and La. Guardia airports between the hours of 1: 00 p. m. Friday through 12: 59 p. m. Sunday, current published rates, less a discount will apply.

How to Make a Reservation § Through a reservation link For all State of

How to Make a Reservation § Through a reservation link For all State of Ohio members – link valid for both brands & multiple contract id’s. http: //www. enterprise. com/car_rental/deeplinkmap. do? bid=028&ref. Id=OHIO § Through the toll free 800 numbers § § § Enterprise Rent- A- Car: 1 -800 -261 -7331 National Car Rental: 1 -800 -222 -9058 State rates are tied to a corporate ID or account ID number that travelers will reference when reserving vehicles. All of the rate and T & C’s are tied to the ID. §Payment made using credit card or direct bill. NOTE: If you call one of the 800 numbers above to make a reservation you must provide one of the following identifying customer numbers (the customer number triggers all rates and provisions associated with the program): § University of Toledo’s Account Number: XZ 38 Y 11

How to Pay for a Rental § All renters reserving vehicles must have credit

How to Pay for a Rental § All renters reserving vehicles must have credit card in their own name to rent vehicles § If state agencies are creating a purchase order for vehicle rentals that will be given to Enterprise, they must reference Enterprise code XZ 38 X 01 in the body of the purchase order, or that agency’s unique customer number. § If a State Agency or Cooperative Purchasing Program (COOP) members would like to establish credit for central billing with Enterprise Rent-A-Car and/or National Car Rental, the authorized financial contact for the agency should make a formal inquiry by sending an e-mail to the following e-mail address: #Stateof. Ohio@ehi. com

Enterprise Information 6

Enterprise Information 6

The Enterprise Business Rental Program § Over 6, 000 locations, all ready to service

The Enterprise Business Rental Program § Over 6, 000 locations, all ready to service the State of Ohio’s local needs § Over 230 airport locations, servicing every major airport § Mileage reimbursement alternative § No blackouts § FBO Services § Local/Onsite rental requirements § Diverse fleet to satisfy differental needs 7

Emerald Club at Enterprise Emerald Club members are recognized at all Enterprise locations §

Emerald Club at Enterprise Emerald Club members are recognized at all Enterprise locations § ERAC service will be provided § ERAC rentals will recognize, or pre-populate, the following information: – – Customer Name & Address Driver’s License # Credit Card Number and Expiration Contractual Conditions for joint contracts Please update booking tool profiles to ensure traveler’s EC number is on their ERAC traveler profile § This will ensure the traveler’s EC profile is applied to the ERAC rental 8

Mileage Reimbursement Alternative § Free cost analysis comparing State of Ohio’s current reimbursement program

Mileage Reimbursement Alternative § Free cost analysis comparing State of Ohio’s current reimbursement program v. outsourcing with ERAC § Lower cost per mile and reduce liability expenses § Deliver high employee satisfaction, all while improving the bottom line 9

Onsite and Local Needs § We have a location within minutes of each of

Onsite and Local Needs § We have a location within minutes of each of your locations § We will stage cars at any of your locations • During peak hours we will station an employee onsite • During non-peak hours we will drop keys with security § We will deliver cars to almost any location § We will pick up your employee at home or work 10

National Information 11

National Information 11

Emerald Club The Emerald Club program is a traveler loyalty program available to all

Emerald Club The Emerald Club program is a traveler loyalty program available to all State Agencies and Cooperate Purchasing Program (COOP) Members at no additional fee. Enrollment in the Emerald Club program is optional and will speed up the rental process. Emerald Club enrollment also ensures that renters receive the contracted rates and provisions associated with the State’s program. To enroll in the Emerald Club program please register online using the applicable link below: State Agencies renting from Enterprise/National: https: //www. nationalcar. com/offer/XZ 38 X 01 12

Instant Enrollment ► Instant Enrollment Link is customized for your account ► Selecting “Enroll

Instant Enrollment ► Instant Enrollment Link is customized for your account ► Selecting “Enroll Now” takes you to the Terms and Conditions of the Master Rental Agreement ► Simple, Easy, Instant!

Instant Enrollment ► Contract ID assures Contract Rate applies to all Rentals ► Decline

Instant Enrollment ► Contract ID assures Contract Rate applies to all Rentals ► Decline Coverages to ensure no “surprise charges”

Enrollment Confirmation Page ►Enrollment is complete in minutes ►Customer receives EC number on the

Enrollment Confirmation Page ►Enrollment is complete in minutes ►Customer receives EC number on the spot ►Ready for first rental!

Refueling Options Vehicles shall be provided with a full tank of gas. The following

Refueling Options Vehicles shall be provided with a full tank of gas. The following refueling options apply to this contract. Refueling rates vary by location, and the option selected. § Option A. Prepay at all Enterprise airport locations: At the time of rental pickup, renters may purchase a full tank of gas at competitive industry pre-purchase fuel prices. Customer can ask the rental agents for the Fuel Service Option (FSO) and corresponding rate. § Option B. The renter will be charged the refueling rate based on current full-service, per-gallon pricing, plus a fee of up to 50 percent. § Option C. You refuel: The renter replaces all gallons used before returning the vehicle to avoid all refueling charges.

Month or More Program The Enterprise Approach to Longer-Term Rentals When you need a

Month or More Program The Enterprise Approach to Longer-Term Rentals When you need a car, truck or van for a month or more, we've got a plan for you. It's our Month-Or-More Rental Plan. Big Savings You'll save and save — up to $75* a month off our already low monthly rates. § § § Corporate relocations Temporary work assignments Internships Any other long term rental need. Offers short-term rental flexibility with long-term discounts. § § Low monthly rates, further discounted as follows: $25 off the 2 nd full 30 days; $50 off the 3 rd full 30 days; $75 off the 4 th full 30 days and all full months beyond.

Additional Information § § Vehicle Availability. For guaranteed availability on minivans, large SUVs, 12

Additional Information § § Vehicle Availability. For guaranteed availability on minivans, large SUVs, 12 -passenger and 15 -passenger vans, seven (7) days advance reservations are required. Reservations on these categories of vehicles can be made without seven (7) days advance notice, but availability will not be guaranteed. All other classes of vehicles are guaranteed with reservations. Early Pick Up of Vehicles. Enterprise Rent-A-Car locations offer a Quick-Start Program for Customer business rental that originates in the State of Ohio. This service allows an employee to request a “quick-start”, also referred to as suspended charges. Upon request, State Employees, IUC-PG Members and Cooperative Purchasing Program (COOP) Members needing to depart on a Tuesday through Friday before Enterprise opens may secure a rental vehicle the evening before their trip for a fee. Pick-Up Service. Enterprise is in the business of providing a signature pickup service for our customers. At no additional charge, Enterprise will offer a ride to and from the local Enterprise office. If the free pickup service is desired, the renter can contact the rental branch at least thirty (30) minutes prior to their reservation using 1 -800 -rent-a-car from their pickup location Signature on File. As part of any rental transaction in which an Enterprise Rent-A-Car location delivers possession of a rental vehicle to an Eligible Renter or agent of Customer, other than the Eligible Renter intended as renter, the transaction will be subject to the following terms and procedures supplemental to those provided in the Rental Contract: 18

Additional Information § Vehicle Delivery Services. Enterprise will deliver vehicles to business locations at

Additional Information § Vehicle Delivery Services. Enterprise will deliver vehicles to business locations at no charge, with the exception of 15 passenger vans. For these vans, there will be no charge for delivery to a location less than 5 miles away. After 5 miles, the delivery fees are listed below. Vehicles delivered to a Customer office or business location will be considered on rent and charges will start at the time of delivery. Vehicles delivered will be considered ready for return upon Customer contacting the rental branch. Charges will stop at the time of the call. Customer will remain responsible for vehicle condition until the vehicle is moved from its parked position. Vehicles returned to branches other than the originating branch must be pre-arranged at the time of delivery and may be subject to drop fees. 19

15 -Passenger Van Rentals § § Vans with a seating capacity of 10 or

15 -Passenger Van Rentals § § Vans with a seating capacity of 10 or more rented pursuant to this Agreement (a) are not available to be rented from a rental facility located in, and may not be used or operated outside of the United States and (b) do not meet United States Federal Bus Safety Standards and may not be used to transport children in the twelfth (12 th) grade or younger, other than family members, for school related functions. All drivers of 15 passenger vans must be at least 21 years old. IUC-PG drivers between the ages of 21 -24 will be assessed an additional $15 per day charge unless certain criteria is met. Enterprise reserves the right to revoke privileges to Customer’s authorized drivers at any time for failure to meet these terms. 20

15 -Passenger Van Rentals Additional Requirements § IUC-PG drivers between the ages of 21

15 -Passenger Van Rentals Additional Requirements § IUC-PG drivers between the ages of 21 -24 will be assessed an additional $15 per day charge unless certain criteria is met. 1. The Customer must have a managed and documented Risk Management/Driver Training Program in place which shall specifically include training regarding the use and operations of large vans. 2. The Customer must maintain an approved driver list and reference it allowing only those authorized approved drivers access to keys or vans. 3. The Customer must provide a copy of the “Restricted Use of Passenger Vans with Seating for over 10 Occupants” Addendum to each approved driver for review, and document the date on which this was completed. Enterprise shall also provide the document at time of rental 4. The Customer must agree that the van will not be used at any time to transport children in the twelfth (12 th) grade or younger, other than family members, for school related functions. 5. Enterprise reserves the right to revoke privileges to Customer’s authorized drivers at any time for failure to meet these terms. 21