State of Alaska Division of Retirement and Benefits

State of Alaska Division of Retirement and Benefits Introduces Web. Ex™ Division of Retirement and Benefits

What is Web. Ex™? Web. Ex™ is an interactive software that lets you connect with anyone, anywhere, in real time. It combines desktop sharing through a web browser with phone conferencing and video, so everyone sees the same thing.

Why Web. Ex™? With Web Ex™ we can increase communications while reducing our expenses, enabling us to reach out to rural areas that we normally cannot visit due to travel costs.

Requirements • Email address (for invitation) • A computer or wireless device with internet connection • Phone or computer headset with microphone • Webcam (optional)

Benefits of Web. Ex™ • Live interactive meetings or counseling (group or individual) • Webinars • Web-based training that can be accessed any time • Interactive training (groups or individual) • Remote support • Worldwide access

Benefits of Web. Ex™ • Save collaborative work • Print shared documents • Co-hosting • Minimum downloading times (about one to two minute installation for the reader) • User friendly

Web. Ex™ Use to Date As of today we have utilized Web. Ex™ for: • In-house training • Small group presentations • Individual appointments

Goals – Efficiency and Education • Cost-effectively increase outreach to members (one-on-one counseling and presentations to remote and urban areas) • Improve and expand employer training (e-reporting, verifications, claims)

Goals – Efficiency and Education • Continuing education and troubleshooting (desktop sharing) • Collaborative assistance (participation agreements, amendments, specific issues)

Member Comments • “Its strength was the ability to schedule a time that is convenient to both parties – and getting personal attention. ” • “It was great to view the forms while discussing the contents. I so enjoyed this personalized session. I would recommend it to all. ”

Member Comments • “It was helpful to navigate the website ‘together’. This was a very informative way of providing ‘hands on’ retirement information. It was much better than just talking it out over the phone. ”

Questions?