Staples Copy and print shop By Jose Agramonte

Staples & Copy and print shop By Jose Agramonte

Primary Business l Staples Inc. is an office supply super store. l It sells supplies l Promotional Products l Office machines l Technology and business services l Copy and print shop.

Locations l It has over 2, 000 stores world wide in 26 countries l Its head quarters are in Framingham, Massachusetts. It has stores under its original name in Austria, Brazil, China, France, Germany, India, Italy, Norway, Portugal, United Kingdom and the United states. l At the same time it has subsidiaries in Argentina as “officenet staples”, Belgium and Netherlands as Staples Office Centre, Canada as Staples Canada, Bureau En Gros in Quebec, and in Italy as Mondoffice l . Staples also does business exclusively with enterprises in multiple European countries as Staples Advantage.

Services provided online and in store They sell ink and toner for the following brands: Brother, Canon, Dell, HP, Kodak, Konica Minolta, Lexmark, Oki, Panasonic, Samsung, Sharp, Xerox, Apollo, Compaq, Gestetner, Lanier, Huntress corp. , Info print IB, Kyosera Myta, Muratec, NEC , OCE , Okidata, Pitney Bowes, Primera, Rico, Samsung, saving, Toshiba.

Paper stock l Xerox® Color Xpressions Select l Price: l 24 lb. l $109. 99 l 98 US/115 Euro Bright l 5, 000/Case l Ideal for presentations, memos, manuals, flyers and brochures l Letter Size (8. 5" x 11")

Paper stock l l Staples® Copy Paper Select , 8 1/2" x l Price: 11", Case l $47. 99 20 lb. l 5000/Case 94 US / 106 Euro Bright white paper provides better contrast

Paper stock l Hammer. Mill® Copy Plus Copy Paper l 20 lb. l 92 US / 104+ Euro Bright l Moisture and curl resistant l Price: $6. 99 l 500/Ream

Office Supplies l * Art & Teaching Supplies l * Binders & Accessories l * Boards & Easels l * Calendars & Planners l * Cleaning and Paper Products l * Coffee, Water & Snacks l * Desk Organizers l * Envelopes, Forms & Stamps

Office Supplies l * Filing & Accessories l * Labels & Label Makers l * Laptop Bags & Cases l * Mailroom & Shipping Supplies l * Paper & Pads l * Pens, Writing & Correction l * Post-it® and Stickies™ Notes & Flags

Office Supplies l * Presentation l * Staplers, Punches, Trimmers l * Storage & Organization l * Store Supplies & Signs l * Tape, Clips & Rub

Technology * Ink & Toner l * Computers l * Tablets l * Computer & tablet accessories l * Monitors & digital projectors l * Computer Software l * Mice, keyboards & webcams l * USB, CD & hard drives

Technology l * Flash & Computer Memory l * Networking & Cables l * Printers & All-in-ones l * Copiers l * Fax Machines l * Shredders l * Phones and accessories l * Headset

Technology l * E-readers l * Cameras, Scanners, Frames l * GPS l * Batteries, Surge & UPS l * Portable Audio & Video l * Phone Accessories

Easy Tech Services l Pc Tune up l Green PC Tune Up l Create and restore CD l Diagnostic l System Restore

Easy Tech Services l Virus, Spy ware, ad ware Removal l Desktop Repair l Data transfer and Data back up l Wireless Network Security Check l Flash Media recovery l Hard drive recovery

History l Staples was founded in 1986 by Thomas G. Stemberg l He was working on a proposal for a different business and he needed a ribbon for his printer but the local dealer was closed for independence day. His frustration and his background in the grocery business led his vision for the office supply super store. l The first store was opened in outside of Boston in 1986 l In 1991, Staples founded its Canadian subsidiary, The Business Depot, and began opening stores under that name, though over a decade later, all stores were renamed as "Staples. "

History l 1996 staples became one of fortune 500 companies to surpass 3 billion in sales l Staples and office depot announced plans for merger but were stopped by the Federal Trade Commission due to fear of the super powers raising Prices for office supplies. l 1998 staples acquire its naming rights for Staples Center in Los Angeles l 2001 staples its E- commerce website to all its subsidiaries across the world l 2004 staples expanded to Austria and Denmark l 2007 staples open its first store in india

Revenue Sales: For 2011 (24, 545, 113 $) For 2010 (24, 275, 451 $) For 2009 (23, 083, 775 $) For 2008 (19, 372, 682 $) For 2007 (18, 160, 789 $)

Staples Production Center l The staples production centers are a close production facility which are part of a staple store but it is closed to the main public. l Its customers are staples copy center. l The Staples production center also known as the hub, provides services to the copy center. l It Consist of about 12 employees and its 24 hrs Monday to Friday. It is also opened in the weekends from 9 to 6 pm on Saturdays and 11 to 6 pm on Sundays

Binding and finishing l The production Center provides Services such as l Padding l Carbonless Forms l Saddle Stich l Wire Bind l Tape bind

Binding and finishing l Spiral Bind l Comb Bind l Ambassador l Print on Demand l 3 hole punching l Laminating

Binding and Finishing l Mount lamination l Mounting l Posters on glossy paper, matte, adhesive , Polypropylene, Scrim, Back lit Film l Folding l Litigation l Pouch Laminating

Other services l Grommets l Calendars l Postcards l Display Banner Stands l Cutting l Business cards in minutes

Equipment l Xerox 700 l Nuvera 100 l 800 Color press l Xerox 252 l Xerox 4595 l Xerox 4127

Equipment l Kyosera Mika (blue print) printing Machine l 20 inch Over Cutter l 55 inch hand Trimmer l Padding press l Bookletizer l Jugger

Nuvera 100 Black and white machine

Nuvera 100 l Standard Capabilities Production printing and finishing Rated speed 100 ipm l Recommended average monthly volume 100, 000 - 1, 500, 000 images per month Digital Front Ends Xerox Free. Flow™ l Print Server Finishing Booklet Making, Bypass Transport, Finisher Media Types Coated: gloss, silk, matte Uncoated: book, text, bond, cover, bristol, index offset Specialty: tabs, envelopes, carbonless, preprinted offset forms

Xerox 4127

4127 B&W machine l Standard Capabilities Printing, copying, scanning Rated speed 4112: 110 ppm 4127: 125 ppm Recommended average monthly volume 70, 000 - 700, 000 pages per month l Finishing Booklet Making, Finisher, Folder, Hole Punch, Square. Fold Trimmer, Stacker Media Types Carbonless, Docu. Cards, Document Folders, synthetics, tabs, labels, specialty media, coated stock

Xerox 1000 Color Press

Xerox 1000 color press • Standard Capabilities Production color printing Rated speed Color 800 Press: 80 ppm Color 1000 Press: 100 ppm Recommended average monthly volume Color 800 Press: 100, 000 - 350, 000 pages per month Color 1000 Press: 150, 000 - 400, 000 pages per month Digital Front Ends Xerox Free. Flow™ Print Server • Xerox EX Print Server, Powered by Fiery • Xerox CX Print Server, Power by Creo Print Server Technology l Finishing Booklet Making, Finisher, Folder, Hole Punch, Lay Flats, Square. Fold Trimmer, Stacker, Stapler Media Types Coated and uncoated papers, bright papers, Docu. Card, labels, business cards, glossy brochures, window decals, durable/synthetic papers, greeting cards, tabs, embossed, polyesters and custom solutions.

Xerox 252

Xerox 252 Print speed Color: color: up to 50 ppm Black: up to 65 Duty cycle Up to 200, 000 images/month

Recent News l The production Center Just Built a working space for customers to come to the place and approved a job specially if its detailed oriented. l The Nuvera 100 and the color press 1000 just been with the company about a month

Main Competitor l Best Buy l The biggest consumer electronics outlet in the US is Best buy. The company operates more than 1, 400 stores throughout the US and Canada, and another 2, 600 stores in Europe and China, mostly under the Best Buy, Best Buy Mobile, and The Car Phone Warehouse banners. The stores sell a wide variety of electronic gadgets, movies, music, computers, and appliances. In addition to selling products, Best Buy offers installation and maintenance services, technical support, and subscriptions for cell phone and Internet services. As the dominant consumer electronics chain in the US, following the demise of rival Circuit City, Best Buy is looking abroad for growth. In 2011 Best Buy announced plans to sell Napster to Rhapsody.

Analysis l Weakness: Staples Needs to improve their communication between the production center and the copy center. Some times the Job Tickets are submitted lacking information. l Strength: Staples is a print on the spot place where customer have a quicker turn around time. It is way faster than offset because there is no make ready. It also has self service Machines. l Opportunities: Staples has over 90, 000 employees and it gives lots of people Working opportunities.

Work Cited l "Staples Incs. " Financials. 2 Nov. 2011. <http: //www. hoovers. com/company/Staples_Inc/rcksif-1. html>. l "252. " specs. 2 Nov. 2011. <http: //www. office. xerox. com/multifunction-printer/color-multifunction/docucolor-242 -252 -260/enus. html>. l "Xerox 700. " specs. 2 Nov. 2011. <http: //www. xerox. com/digital-printing/printers/digital-press/xerox-700/enus. html>. l "Xerox 1000. " specs. 2 Nov. 2011. <http: //www. xerox. com/digital-printing/printers/digital-press/xerox-700/enus. html>. l "Xerox 4127. " specs. 2 Nov. 2011. <http: //www. xerox. com/digital-printing/printers/digital-press/xerox-700/enus. html>. l "Staples Products. " 2 Nov. 2011. <http: //en. wikipedia. org/wiki/Staples_Inc#History>. l "Wikipedia. " 2 Nov. 2011. <http: //en. wikipedia. org/wiki/Staples_Inc. >. l “Staples” Nov. 2 2011 “ 2010 Annual Report”. l