Standardisation the challenges within a newly merged centre

Standardisation: the challenges within a newly merged centre Ann Heron Head of Quality Enhancement Ayrshire College

Key Challenge: Embed a Culture of Quality Enhancement Quality Assurance Accountability/Compliance (Scottish Govt, SFC, Awarding Bodies, Legislation) Measurable Objective Quality Enhancement Freedom/ownership Innovation & Creativity Subjective Qualitative Shared Responsibility Professional Dialogue

Challenges ………… Ø Culture Ø Structure Ø Roles and Responsibilities Ø Geography

More Challenges …………. . Ø Harmonise Quality Systems and Processes, Policies and Procedures Ø Consistency V Creativity/Local Need Ø Overcome Fear/Mistrust Ø Let it go…………

Big Challenges…… Ø Compliance – many Awarding Bodies don’t understand! Ø Best Student Experience – on all campuses Ø Keep Calm and Carry On ……. !

Opportunities ………… Ø Review and Question practice – What Works Well/Even Better if? Ø Learn from Others Ø Do things differently

More Opportunities…. Ø Economies of Scale Ø Partnerships – internal and external Ø Build Teams

What have we done? Ø Developed a standard Unit Masterpack Ø Developed a new Team Evaluation Process Ø Developed a new Internal Approval System

Ø Developed a new Team Approach to Internal Verification Ø Developed a new Quality Process to support the IV process Ø Started to develop a new Internal Audit Process Ø Quality checked all course provision for 2014/15

Ø Developing a new Student Engagement Strategy Ø Supporting new Curriculum Planning processes through Professional Dialogues Ø Advising and Guiding new Curriculum Managers

Just try to keep smiling……